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The Hosemaster Reviews 

2,722
•
TrustScore 5 out of 5

4.8

Hardware Shop
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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly, and they consistently appreciate receiving the correct parts precisely as described. Shoppers consistently note the extensive range of items available at good prices, alongside a website that is exceptionally simple to navigate. Buyers also note that communication throughout the process is first rate, making transactions smooth and reliable. However, some reviewers noted issues with occasional delivery delays or slower shipping times compared to their usual experiences. A few individuals also experienced minor initial fitting struggles or received incorrect items during their specific orders.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast, next-day, and prompt... See more

Product

Users describe positive interactions with product, highlighting top quality, durable materials, and a wide... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick delivery and... See more

Service

Consumers find service to be exceptionally positive, praising the knowledgeable and professional staff.... See more

Price

People report positive experiences with price, highlighting a wide range of products available at fair and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Could not endorse this company more. They understood immediately what part we needed, they sent it the next day to France and we received it two days later. We had tried lots of other companies to no... See more

Rated 5 out of 5 stars

The website was really easy to find and then navigate to the exact product I was looking for. Prices and other terms were totally clear and understandable. Communication & letting me know the pr... See more

Company replied

Rated 5 out of 5 stars

Excellent service. I accidentally ordered the wrong size jubilee clips, contacted the office and was told it would be sorted. Recieved the correct sized parts the very next say. Thank you very much, w... See more

Rated 5 out of 5 stars

The Hosemaster. Been using this company for a number of years now. Wide range of products at good prices. They are my go-to when making up bespoke fliud systems. Always have stock and delivery very qu... See more

Company replied

Company details

  1. #32 of 92 best companies in Hardware Shop

Written by the company

Located in the North West of England and predominantly distributing across the UK, The Hosemaster has established itself as a leading supplier of hoses and fittings offering bespoke and personal services to many thousands of customers. Our commitment to our customers is the reason that thousands of customers ranging from trade professionals and businesses to DIY and hobby enthusiasts choose The Hosemaster.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(2,722)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The Hosemaster

The Hosemaster processed my order for oil hose quickly and the hose arrived in good time. It’s dimensions were exactly as listed and the hose fits the machine just right - thanks guys.

7 March 2025
Rated 5 out of 5 stars

Brilliant recovery from a false start

I received an accurate description of exactly the part I needed and ordered accordingly.
Unhappily the part didn't fit - but it transpired I'd been given the wrong order number.
A massive apology was received and the right order number and right part - which worked perfectly - were all delivered within 48 hours.

6 March 2025
Unprompted review

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