I've been a customer since the early days and chose EZPZ - now Hosting Heroes simply because I want a service with real people who respond in real time and sort out any problems without a fuss. I've n... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I liked that the services were well set out, easily understandable, affordable and without some hidden costs I've found elsewhere. I wanted to design my own site but know that if I got stuck there wou... See more
I needed emojis when refreshing my website. I could use some older 4 character emojis but not the 5 character newer one. Paul J used "the phpMyAdmin option in the control panel and used the Operat... See more
I have been with The Hosting Heroes since the merged with urevised.com and have had lots of contact with various members of the team and they have ALWAYS been amazing to deal with. I am not the m... See more
Company details
- #10 of 26 best companies in Web hosting company
Written by the company
The Hosting Heroes is a UK-based web hosting company built around one simple idea: great hosting should be reliable, secure, and supported by real people who genuinely care about your success. We specialise in fast, dependable hosting solutions for individuals, startups, and growing businesses who want their websites to perform at their best without unnecessary complexity. From shared hosting and VPS solutions to fully managed services, our platforms are designed with performance, stability, and scalability in mind — so your website can grow as you do. What truly sets us apart is our hands-on support. We believe hosting isn’t just about servers; it’s about people. Our knowledgeable UK support team is available to help with everything from everyday questions to more technical challenges, always speaking in plain English and never hiding behind jargon. Whether you’re launching your first website or managing multiple projects, you’ll always deal with someone who wants to help, not upsell. Security and reliability are at the core of what we do. Our infrastructure is carefully maintained and monitored, with proactive measures in place to keep your data safe and your services running smoothly. We continuously invest in modern technology to ensure our customers benefit from fast load times, strong uptime, and peace of mind. At The Hosting Heroes, we’re proud to build long-term relationships with our customers. We succeed when your website succeeds — and that’s a responsibility we take seriously.
Contact info
Fifth Floor, 401 Faraday House, Faraday Street, Birchwood Park, WA3 6GA, Warrington, United Kingdom
- thehostingheroes.com
4.8
Excellent
689 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Hosting Heroes - Name says it all!
I have been with The Hosting Heroes since the merged with urevised.com and have had lots of contact with various members of the team and they have ALWAYS been amazing to deal with.
I am not the most tech savvy person when it comes to web stuff but the folks at THH have been amazing.
There may be bigger and more established companies doing what these guys are doing but they cant provide the personal touch that these folks do on a daily basis.
27 July 2025
Unprompted review
May not be my first review for HH
I'm pretty sure I wrote a review for Hosting Heroes quite a few years ago but their technical help today was so efficient and prompt that I'm moved to write another one! Really very good service.
26 July 2025
Unprompted review
I have a number of websites with Hosting Heroes because of their support;
Originally with EZPZ Hosting and have been using Hosting Heroes since they merged: good service and really helpful and speedy support. And I never feel I'm being 'talked down to' if I ask a daft question. I always recommend this company to people looking for web hosting.
11 July 2025
Unprompted review
Usual super-prompt response to a question or problem.
As usual, if you have a technical question or problem you get an answer back almost immediately. Exactly what you want from a technical support service
7 July 2025
Unprompted review
Excellent service as usual!
19 June 2025
Fixed email issues
Fast response and solved the problem with ease, Thank you
26 June 2025
Unprompted review
Simple basic service that works
I only have a simple email hosting which was easy to set up. The domain transfer was a bit tricky but that was my fault, however the support ticket responses relied a bit too much on what looked like stock answers rather than actually answering all my questions. I did get it all working in the end though and it seems to be working so far!
4 June 2025
Hosting for Heroes- the clue is in the name!
I've been with Hosting Heroes for my business since they started many years ago (albeit under a different name then) and the customer support has remained second to none, immediate and personal as they have grown. I couldn't recommend their services more highly.
11 June 2025
Unprompted review
The pro professional support
The process of transfer from old hosting company to HH went without, too many, hitches. But all were dealt with professionally.
21 May 2025
Brilliant and excellent price
Brilliant and excellent price , been with these for over 10 years and will not change
10 May 2025
They are a great company
They are a great company and their services are second to none. I enjoy working with them.
6 May 2025
Real, useful, highly competent tech and support
We have used this company for a good few years and I have to say they have got us out of a technical pickle time and again. Invaluable support these guys offer. I can't recommend them highly enough.
12 May 2025
Unprompted review
The Best Web Hosts I've Used.
I have used this company for over a decade. Their services are brilliant, their prices are very reasonable and their customer service is phenomenal. You get to talk to real people who genuinely know what they're talking about. Can't recommend them highly enough.
7 May 2025
Unprompted review
Incredible staff at Hosting Heroes
Incredible staff at Hosting Heroes, the technical guys went the extra mile to resolve a database issue.
You need to be with these guys if you're looking for great support !!!
2 May 2025
Unprompted review
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