TheHouseShop.com Reviews 43

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Appalling website which I will be reporting. ID verification function doesn’t work and no response to message that I sent to support asking for help. Also Pop ups from spam websites on the site make... See more

Rated 1 out of 5 stars

I listed my house on this site, which is absolutely useless and it was a complete waste of time. I had an enquiry but the site verify my identity will not work, which means I am not able to view the m... See more

Rated 1 out of 5 stars

This is a total scam, accounts open via an Instagram link, terms and conditions are buried in junk/spam emails, no refunds available. Took another payment despite account being closed and nothing is i... See more

Rated 1 out of 5 stars

((((((((((((( SCAM, SCAM, SCAM ALERT ))))))))))) This is a very elaborate scam. Wish i had read the reviews first. Like everyone else is saying the Verfification Button Doesn't work, so you... See more

Company details

  1. Estate Agent

Information provided by various external sources

TheHouseShop is a FREE property classified advertsing service. Its now the UK’s number 1 to find properties from homeowners, landlords, estate agents and developers . Our wealth of experience in the property industry has allowed us to help homeowners and estate agents save money and market their properties in innovative and effective ways. We fundamentally believe in giving consumers and agents as many different ways to buy, sell and manage property as possible. The House Shop differs from other property websites in our attitude towards the way we do business – we promote inclusivity and choice, and we have become a valuable platform for everyone buying, selling, renting or advertising a home in the UK. The House Shop offers a range of dedicated services for both homeowners and estate agents, and we provide buyers and tenants with a unique property search that includes a range of homes for sale and to let, that you won’t find anywhere else.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

43 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

NOTHING HAPPENS REALLY

NOTHING HAPPENS REALLY, EXCEPT THAT I'VE PAID THE PREMIUM FEE AND SINCE THEN... SILENCE. WHERE ARE THOSE MANY-MANY BUYERS? CUSTOMER SERVICE ZERO, JUST GO ROUND AND ROUND AMONG THE MANY QUESTIONS OFFERED TO BE ANSWERED BUT NOT THE ONE YOU MIGHT HAVE.
WHAT FOR DID I PAY I'M WONDERING...

19 April 2021
Unprompted review
Rated 1 out of 5 stars

Rogue adverts, listed without permission of the agent

You guys are reposting property adverts belonging to my company, without consent. What’s worse is that these adverts are out of date and for properties that have already been let or sold. This is leading to my staff having to respond to constant enquiries (usually from Facebook Marketplace) and dealing with angry and disappointed customers who believed properties are still available. I’ve also received a complaint and a negative review on social media today because someone who missed out on one of our rental properties, saw it had been ‘readvertised 10 hours ago’ and has accused us of being deceptive. This is not the case and I would like you to contact me as soon as possible to arrange for you to remove all our properties and images/intellectual rights that you are advertising without permission.

16 April 2021
Unprompted review
Rated 5 out of 5 stars

Best

I need to recognize that they are one of the best!

22 January 2021
Unprompted review

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