The IT Folk, Fife & Dunfermline Computer Repair Reviews 6

TrustScore 4 out of 5

4.2

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Company details

  1. Computer repair service
  2. Computer consultant
  3. Computer service

Written by the company

We are your friendly, local PC and laptop repair experts in Dunfermline, Fife. No matter how large or small your computer or laptop problem is in Fife, we can help. Nothing is too much trouble! We’ve been fixing home PC’s, computers and laptops in fife, since 2008 and have a long list of happy customers behind us.


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great service

I dropped my laptop off to the IT Folk last week. Jason contacted me a few hours later with an update, having identified and fixed the issue. Following an overnight battery charge and test, I collected it the next day. Fantastic communication and service. Will definitely use this company again for any IT problems.

17 May 2021
Unprompted review
Rated 5 out of 5 stars

IT Problems Resolved.…

Janson and his team are an excellent example of a small and dedicated firm. I have used Janson and the IT Folk twice with excellent results. I made a mistake and had to have a complete revamp of my laptop. It took two days to repair and the cost was far less than I expected. When collecting my laptop I had a explanation of what was done and also a suggested security package, which had a 30 day trial. I would recommend The IT Folk to anyone wishing to have major or minor IT problems solved.
Thanks again Jason

22 April 2021
Unprompted review
The IT Folk, Fife & Dunfermline Computer Repair logo

Reply from The IT Folk, Fife & Dunfermline Computer Repair

Hi Peter, delighted to have helped. Thanks for taking the time to leave a review for us. All the best, Jason.

Rated 5 out of 5 stars

High Quality of service

High Quality of service, quick turn-around and no hidden costs. Very helpful, friendly, even received a courtesy follow up call. Extremely professional in my experience and would certainly recommend ..

15 April 2021
Unprompted review
Rated 5 out of 5 stars

I had a very slow Wifi issue

I had a very slow Wifi issue, which turned out to be malware and extension problems. IT Folk fixed it no problem and also installed a more efficient security system than the one I had. Computer's running great! Definitely recommend them.

14 April 2021
Unprompted review

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