I wanted a Charm for a Christmas gift, (I know, it’s only August)🙈 & while looking for it, I came across “The Jewel Hut”. It was a very good buying experience from beginning to end. The site is eas... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic experience ordering with Jewel Hut. I messed up ordering so needed to ring them direct. What a straight forward easy process. The lady on the line was a delight, nothing was too much both... See more
Company replied
All items were delivered less than 24 hours after I ordered them. Everything was sent in their official branded boxes and official branded gift bags were also provided. The items are all beautiful, as... See more
I have nothing but praise for The Jewel Hut. From start to finish my transaction was pure perfection!!! I ordered my new Seiko watch on 30/6/26. It arrived, as agreed, on 2/7/2026 and I couldn't... See more
Company replied
Company details
- #189 of 288 best companies in Jewellery shop
Information provided by various external sources
The Jewel Hut is a family business that has been trading online since 2006. We aim to bring you the best designer jewellery and watches for men and women from over 100 top brands such as PANDORA, Thomas Sabo, Olivia Burton, Swarovski and Nomination.
The Jewel Hut
Written by the company
- Bringing a high street quality of service to the internet
- The Jewel Hut is committed to offering stylish jewellery from designer brands at competitive prices. Since our launch in 2006, we've grown into one of the UK's leading online jewellery retailers. Our expert buyers select the most stylish and fashion-forward brands available in the UK, from well-known favourites to industry newcomers. We're authorised stockists for all of our brands, so you can be assured that all our products are authentic and genuine.
Extra services
Interest-free credit and free shipping available
We offer services to improve your online shopping experience, such as free delivery and interest-free credit. You can also personalise some of our jewellery and watches with our engraving service.
Contact info
West Midlands Merchants, Brinton House, Exchange Street, DY10 1BT, Kidderminster, United Kingdom
- 01562 312 225
- sales@thejewelhut.co.uk
- thejewelhut.co.uk
4.6
Excellent
43k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Quality product My has many Nominations…
Quality product My has many Nominations added to her bracelet
19 July 2026
Reply from The Jewel Hut
We're so happy to hear that our product is of high quality and that your loved one enjoys adding Nominations to her bracelet! We appreciate your kind words.
The Jewel Hut
Wrong item sent
Wrong item sent. Told you would send correct item only to be told a day later that item out of stock
19 July 2026
Good prices delivery very quick updated…
Good prices delivery very quick updated through out
19 July 2026
Reply from The Jewel Hut
We're so pleased to hear you found our prices good and that your delivery was very quick. Thank you for your positive feedback!
The Jewel Hut
Reply from The Jewel Hut
Hi,
Thank you for your review.
We're sorry to hear that you were disappointed with the quality of the necklaces.
We can see that you have since returned the items to us, and we have processed a full refund.
We appreciate your feedback and are sorry that the products did not meet your expectations.
Kind regards,
The Jewel Hut
Customer Services Team
Excellent service
Excellent service, good products and no issue with delivery. Thank you.
18 July 2026
Reply from The Jewel Hut
We are so happy to hear that our service, products, and delivery met your expectations. Thank you for your kind words!
The Jewel Hut
Reply from The Jewel Hut
We're delighted to hear that you are pleased with your purchase and the speed of its delivery. Thank you for your wonderful feedback!
The Jewel Hut
Great experience with purchase
Great experience with purchase, quality product, good communication, fast delivery
9 July 2026
Reply from The Jewel Hut
We're so pleased to hear you had a great experience with your purchase and found our product to be of quality! We truly appreciate your positive feedback regarding our communication and fast delivery.
The Jewel Hut
Always brilliant service and fast…
Always brilliant service and fast delivery. Have made many orders and never had any problems. Fab company 😀
6 July 2026
Reply from The Jewel Hut
We're so happy to hear that you consistently receive brilliant service and fast delivery! It's wonderful to know that you've never had any problems with your many orders. Thank you for your kind words!
The Jewel Hut
Good experience overall
Good speedy delivery, competitive prices. Nomination charm was lovely and recipient loved it.
7 July 2026
Reply from The Jewel Hut
We're delighted to hear that you experienced speedy delivery and found our prices competitive. It's wonderful to know the charm was loved by the recipient!
The Jewel Hut
Ordered and received the next day
Ordered and received the next day , very happy with that
16 July 2026
Reply from The Jewel Hut
We're so pleased to hear that you received your order the very next day and are happy with it! Thank you for your wonderful feedback.
The Jewel Hut
Reply from The Jewel Hut
Thank you for the 5 star view
Arrived in super quick time
Arrived in super quick time. Had problem with one link and emailed customer services. They sent two more links by return post. Totally pleased with everything
16 July 2026
Reply from The Jewel Hut
We are so glad to hear that you are totally pleased with everything and that our customer service team was able to quickly resolve the issue with the link. Thank you for your kind words!
The Jewel Hut
Great first experience
Great first experience. Paid extra for delivery and received on time. Customer service was great and would use again.
14 July 2026
Reply from The Jewel Hut
We're so pleased to hear you had such a great first experience with us! It's wonderful to know your delivery arrived on time and that you found our customer service helpful. We truly appreciate your kind words and look forward to serving you again!
The Jewel Hut
Great company to deal with good all…
Great company to deal with good all round experience and prompt delivery
15 July 2026
Reply from The Jewel Hut
We're so pleased to hear that you had a great all-around experience and prompt delivery! Thank you for sharing your positive feedback with us.
The Jewel Hut
Reply from The Jewel Hut
We're so happy to hear you love what you receive from us! Thank you for your wonderful feedback.
The Jewel Hut
Quick delivery and a fantastic first…
Quick delivery and a fantastic first time purchase discount. Watch was great value.
15 July 2026
Reply from The Jewel Hut
We're thrilled to hear you were pleased with the quick delivery and your first purchase discount! It's wonderful to know you found the watch to be great value.
The Jewel Hut
Reply from The Jewel Hut
We're so pleased to hear you experienced quick service and delivery, and that your product arrived in perfect condition! Thank you for your wonderful feedback.
The Jewel Hut
Great all round service
I've ordered a few times from The Jewel Hut. Great products, great prices and great delivery times. My most recent purchase was ordered Friday evening and was delivered early Monday. Can't ask for better than that especially over a weekend.
14 July 2026
Reply from The Jewel Hut
We are so happy to hear that you have consistently enjoyed our products, prices, and delivery times! It's wonderful to know that your recent purchase arrived so quickly, especially over a weekend. We truly appreciate your kind words and continued support.
The Jewel Hut
Excellent Service
The site is so easy to navigate, the service is fantastic and the products are beautiful. 5*
5 July 2026
Reply from The Jewel Hut
We're so happy to hear you found our site easy to navigate and that you're pleased with our service and products. Thank you for your wonderful feedback!
The Jewel Hut
Very quickly to deliver,excellent…
Very quickly to deliver,excellent prices,very good sales service. Highly recommend.
13 July 2026
Reply from The Jewel Hut
We're thrilled to hear you had such a positive experience with our quick delivery, excellent prices, and great sales service! Thank you for your high recommendation.
The Jewel Hut
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