The Joinery Shutter Co. Reviews 

93
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being professional, polite, and offering helpful advice without any sales pressure. People note that the installation process is exceptionally smooth, remarkably clean, and completed efficiently by skilled workers. A few other people also felt that the custom products maintained their remarkable quality and appearance even after several years of daily use. Consumers also appreciate the competitive pricing and great value offered compared to alternative quotes received from other businesses. Reviewers consistently highlight excellent communication throughout every step, ensuring everyone stays fully informed from the initial consultation until the final fitting.

What people talk about most

Service

Customers had positive experiences with service, highlighting exceptional communication and professionalism... See more

Product

Consumers find product to be positive, highlighting a strong consensus regarding the exceptional quality and... See more

Staff

Reviewers highlight positive aspects of staff, describing them as consistently professional, friendly, and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the fabulous and... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and reasonable rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely shutters , supplied and fitted. Very good price after comparing with 2 other companies.Delivered and fit on the date given. Fitted on 2 windows 1 bay and 1 bedroom at front of house. Took 1 mor... See more

Rated 5 out of 5 stars

Rob came out to measure and explained everything clearly. Had my WONDERFUL shutters fitted and love them. Sarah, in the office was really efficient and helped me with any queries. Rob even arrange... See more

Rated 5 out of 5 stars

Fantastic company. They listened and understood what I was looking for, explained the different style options, opening mechanisms and colours, etc to help me choose what I wanted a quote fo... See more

Rated 5 out of 5 stars

I've used this company before, and they were brilliant in fitting my blinds and shutters through out my house. They are very professional with no hard sell,and listen to what you want, from measurem... See more


Company details

  1. Blinds shop
  2. Home improvement shop

Written by the company

Welcome to The Joinery Shutter Co, a trusted family-owned business with over 15 years of experience in designing and fitting window shutters throughout the North West of England. Our journey began in Stockport, and we now proudly serve customers in Greater Manchester, Cheshire, Lancashire, and the Midlands. At The Joinery Shutter Co, we are dedicated to transparency, integrity, quality, and above all, ensuring customer satisfaction.


Contact info

4.8

Excellent

TrustScore 5 out of 5

93 reviews

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No recent history of asking for reviews

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4.8

All reviews

(93)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply the VERY best

Really wish we could give more than 5* for this company. We had shutters fit by them approx 6mths ago, and can honestly say we are still over the moon with them,they have transformed the look of our home inside and outside. We always get 3 quotes- the second one was with us over 2hrs (totally confused us about how they would be fit) & told us, we would never get another quote to match his- wrong- we did from Rob. We knew we were going to go with him as he explained everything, we jusy knew we were in safe hands.We were also having newstyle windows fit, so on his first visit gave us as close to price as poss which we told him we were happy with. After completion of windows Rob came back to remeasure & couldn't believe it when he gave us an even cheaper quote- not often you find such honesty. Sorry for going on, but I honestly can't recommend this company highly enough, from Robs first visit, to the first class team who fitted them. I am more than happy if you want to speak to me direct so you know this is an honest review 😊

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company.

Fantastic company.

They listened and understood what I was looking for, explained the different style options, opening mechanisms and colours, etc to help me choose what I wanted a quote for. They measured and quoted me on the day with no pressure to order or buy.

We placed our order and they were installed within about 6 weeks from order and look amazing.

We get compliments on them all the time and other people have had shutters fitted on our street since after seeing ours.

10/10 for quality of product, easy or use, install and customer service from us. We would highly recommend.

We have since ordered and had installed further shutters on our new fence doors to match. Again 10/10!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Company

Great Company
Really friendly and efficient-no pressure to commit-lots of advice on the right style for us. Once we ordered we were kept informed of delivery times. The chaps that fitted them worked hard and were very respectful of my home. All round a great company I would strongly recommend.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish.
Although we had to wait 12 weeks for the shutters to be made and fitted the company would send emails and provide updates.

Would definitely recommend

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Good quality and well fitted

Rob was brilliant, straight talking and fair. The joiners now being used to fit the shutters were competent and did an excellent job on the bay window. Our shutters are lovely and so worth it, keep the house 2 degrees warmer over night and when needed they are really great at keeping the heat out in the summer too. I suffer with chronic migraine syndrome and they help me to control my environment effectively all the time. Well worth doing and I commend this company unreservedly!

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service . From quote to fitting, excellent communication. Shutters look stunning and good quality. Fitters were really friendly, cleaned up afterwards. Wouldn’t hesitate to recommend. Great company .

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Indoor shutters supplied and fitted.

Had our shutters installed in January 2025. Fitters arrived punctually and completed the job in a couple of hours. Very clean and polite and respectful. Needed a slight problem attending to 12 months later. No problem getting an after sales/service visit and the same care and attention when the job was done. Thoroughly recommend this company.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Joinery Shutter…

Fantastic service from Joinery Shutter Company. From the initial contact to installation we were super impressed. The quality of the shutters are fantastic and have really transformed our home. Would have no hesitation in recommending Joinery Shutter Company.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Long lasting and high quality

We used the Joinery Shuttery Co nearly 6 years ago and our shutters still look brilliant. We’ve had no issues whatsoever. The company was professional, friendly, and speedy. We’ve recommended to several neighbours on the street who have used them too.

9 September 2025
Unprompted review

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