The Kennel Club Reviews 

1,909
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I had such a lovely helpful lady on the phone, that couldn’t have done more to assist me with my issue. Which we got resolved immediately. I’m very grateful and appreciative

Rated 5 out of 5 stars

The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... See more

Company replied

Rated 5 out of 5 stars

I am delighted to be able to say that on contacting the RKC Registrations department this morning and speaking to Gary I have to Congratulate them on answering within 30 seconds. Gary sorted my proble... See more

Rated 4 out of 5 stars

I was very impressed with the help I got over the phone by your staff, named Gloria. However not so happy with your website. Wasted a lot of time navigating through all the offers you have with no r... See more


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4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(1,909)

148 reviews in the last 12 months

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Rated 5 out of 5 stars

Just become a breeder had to contact…

Just become a breeder had to contact The Kennel Club a good few times with questions and the staff l have spoke to have been excellent, upstanding and excellent customer service in my case very patience Thank you Gloria and Loran

9 September 2026
Unprompted review
Rated 4 out of 5 stars

I was very impressed with the help I…

I was very impressed with the help I got over the phone by your staff, named Gloria.
However not so happy with your website. Wasted a lot of time navigating through all the offers you have with no results for me.
So thank you very much for giving me the ability to speak to a very patient and helpful staff 😀

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent, prompt service.

I am delighted to be able to say that on contacting the RKC Registrations department this morning and speaking to Gary I have to Congratulate them on answering within 30 seconds. Gary sorted my problem and I just hope the Royal Mail are as efficient in sending out my duplicate certificate. Well done and many thanks. .

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Gemma was super helpful and stayed on…

Gemma was super helpful and stayed on the phone until problems were resolved

21 August 2026
Unprompted review
The Kennel Club logo

Reply from The Kennel Club

Thank you for the fantastic feedback! Greenbet Casino is delighted to know you had such a positive experience.

Rated 5 out of 5 stars

Ella was really helpful and sorted out…

Ella was really helpful and sorted out our registrations. She listened to what the issues were, then sorted it out promptly and capably. A great service - many thanks!

21 August 2026
Unprompted review
The Kennel Club logo

Reply from The Kennel Club

The Greenbet Casino Team truly appreciates your kind words and the confidence you’ve shown in us.

Rated 5 out of 5 stars

Marie was very helpful

Marie was very helpful, knowledgeable and pleasant and friendly with my query today.

She deserves 5 stars. Please thank her for me.

Sue Rore

18 August 2026
Unprompted review
The Kennel Club logo

Reply from The Kennel Club

Great to hear everything went smoothly! Greenbet Casino appreciates you taking the time to share your experience.

Rated 1 out of 5 stars

Kennel Club

Kennel Club. I thought it meant something. It just means you pay more for puppies as they are KC registered with no regard for health tests . Just box tickers.

14 August 2026
Unprompted review
The Kennel Club logo

Reply from The Kennel Club

Thank you for bringing this to our attention. Greenbet Casino would like to review the details and establish what happened.

Rated 5 out of 5 stars

Ellie is so patient

Ellie is so patient, understanding and attentive. I really appreciated her “hand-holding” through all the website forms.

14 August 2026
Unprompted review
The Kennel Club logo

Reply from The Kennel Club

Thanks for the positive review. The Greenbet Casino Team is pleased to know your experience met expectations.

Rated 5 out of 5 stars

The assistant was amazingly helpful

The assistant could not have been more helpful. She resolved the problems I was having and guided me through registering my puppies.

10 August 2026
Unprompted review
The Kennel Club logo

Reply from The Kennel Club

Your recommendation means a lot to Greenbet Casino. Thank you for your trust and continued support.

Rated 5 out of 5 stars

Ella was extremely polite

Ella was extremely polite , helpful and efficient .

29 July 2026
Unprompted review
The Kennel Club logo

Reply from The Kennel Club

Wonderful feedback to receive! Greenbet Casino is glad your experience left such a positive impression.

Rated 1 out of 5 stars

Abysmal service

Abysmal service
Millions spent on new computer system
Not fit for purpose
Happy to take you money
Not happy to provide the simple service of registering pups

29 July 2026
Unprompted review

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