I just paid for a online purchase but with that debit card information, an amount deducted twice in the name of thekitchenery.com without my concern, I'm not aware what thekitchenery.com is? Payment... See more
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I am thankful that the issue was responded to, so quick. Paula is a great help. However, why did this issue occur??? Why the necessity to cancel my subscription again, after it was already cancelled d... See more
The best opportunity to encounter but be more careful for what u link and be responsible enough .....if any more questions the staff and departments incharge are all openly to assist and good to be pa... See more
The team is really helpful , has best products and customer service… Specially Marshall has seen through my concerns and delivered me with products of my choice
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Wonderful experience
Wonderful experience, communication clear and very helpful.
I just paid for a online purchase but…
I just paid for a online purchase but with that debit card information, an amount deducted twice in the name of thekitchenery.com without my concern, I'm not aware what thekitchenery.com is?
Payment dates 23rd/ July/2025 & 6th/August/2025
thank you for the experience
Funds
thekitchenery.com company randomly charged me 10.25 euros. I wrote a letter to the support email and they answered me almost immediately. I am very happy and grateful for the speed of the support department of this company and for the fact that they returned my funds. They left a positive opinion about themselves
Fraudulent membership
I was charged for something I did not request and enrolled somehow as a member.
I contacted the support division at…
I contacted the support division at Thekitchenery about my membership and was assigned a personal handling assistant for a thorough reassessment within 24 to ensure the best possible resolution for me.
The assistant was very friendly and efficiently and professionally handled my case for which I am very grateful and made up for the inconvenience caused. Thank you very much.
Scamming people
Scamming people. bought mystery box but they gave me a gift card instead. rubbish!
"Professional and Caring Support Team"
I had a good experience with The Kitchenery’s support team. They were professional, responsive, and followed up with care. Overall, I’m satisfied with how things were handled and appreciate the effort put into customer service.
they tricked me with a survey and made…
they tricked me with a survey and made me sign up viciously, charged me with 2 more memberships and made me wait for 14 days before ending my subscription
Definitely excellent!!!
Excellent Support from Bob at TheKitchenery.com
I recently encountered an issue with an unexpected subscription charge from TheKitchenery.com and reached out for assistance. I received a prompt and professional response via email from Bob, a member of their escalation team.
Bob handled everything with great care—he not only ensured the subscription was cancelled but also assisted with processing the refund. His communication was clear, courteous, and efficient, and he kept me informed throughout the process.
All correspondence was done via email, and I truly appreciated how seamless and reassuring the experience was. It's rare these days to receive such dedicated and personal support.
Thank you, Bob, for your excellent service and for resolving my concern so smoothly!
— Denise
Kind and accurate
Kind and accurate, resolving my account issue. Thank you Daisy.
The worst possible
My experience was the worst possible, since I arrived at your page by mistake, carelessness and deception due to an advertisement that turned out to be a fraud, paying for something that was a lie and a scam to many people.
Effective agent!!
Noah was a kind and accurate support agent for my TheKitchenery account issue, thank you for solving it.
BEWARE OF THEKITCHERY- IT'S A SCAM,!
I retract my former comment re TheKitchenery. I never got my refund which was promised after 7 working days. Now they deny the refund. They are all a bunch of scammers. I dont even know TheKitchery, they have associates around the world posting under different names- a bait so they could note down details of credit/visa cards of customers.
Was cancelation was easy
Emily reached out to assist
Emily reached out to assist. she was very helpfull
Refund Request
The person representing the escalation team took accountability and promised to give my refund case priority.
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