thekoreanfashion.com Reviews 

166
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptional product quality, unique fashion items, and responsive customer service that consistently makes online shopping smooth and highly enjoyable. Loyal consumers often mention that purchases arrive properly packaged, fitting expectations wonderfully and offering original styles that are not easily found anywhere else online. Some reviewers were not happy with delivery delays and incomplete order shipments, noting that packages sometimes took significantly much longer than expected to arrive. A few customers also encountered frustrating issues with tracking information or communication gaps when trying to reach out with urgent shipping questions.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the beautiful items and... See more

Quality

Clients share satisfaction on quality, noting that the items are very beautiful and the merchandise has good... See more

Order

People report ambiguous experiences with order, noting that items can arrive quickly with good quality and... See more

Customer service

Consumers find customer service to be exceptionally helpful and responsive, frequently praising quick answers... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as some reviewers report quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This my favorite place to shop in I never left since I discovered it. Everything they make is fulfilling to their customers. It’s a very competent company. Love it here 🫶🫶

Rated 5 out of 5 stars

A very professional experience from start to finish. The range of products are awesome. Once your order is confirmed the communication and tracking of your delivery is brilliant. Thank you The Korean... See more

Rated 5 out of 5 stars

On the Korean Fashion you can find really original pieces that you won’t find anywhere else. The best online store to upgrade your style without breaking the bank

Rated 5 out of 5 stars

Easy to order an item online.Right away I received an email confirming my order and was told I would receive another email when the item was shipped with tracking info. It took about 2 weeks for the... See more


Company details

  1. Clothing Shop

Easy Return & Exchange

Easy Return & Exchange

Easy Return & Exchange

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

166 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(166)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Order came quickly and safe

Order came quickly and safe. The fabric and the fabrication are good. Just the Korean XL is not really suitable for 190cm tall European. Sleeves are too short eve when the model in the pic is 183cm tall. What a difference 7cm can make🤭

17 August 2023
Unprompted review
Rated 5 out of 5 stars

The best in every way

Korean fashion is one of the best website ever if you want to be stylish following the last trends. Outstanding quality, fast delivery and amazing customer service.
I love it, every time !

15 September 2023
Unprompted review
Rated 1 out of 5 stars

FRAUD

I am from india, i added a pair of shoes in my cart and immediately i was charged the amount on my paypal. then on the shipping page i saw they do not have option to ship to india. this website is a fraud.

28 August 2023
Unprompted review
thekoreanfashion.com logo

Reply from thekoreanfashion.com

Hello, we don't ship to India, and you can't reach the payment stage at the checkout if you don't choose the country.

Rated 5 out of 5 stars

Why I like Korean fashion

I’m so glad to have found this company
Having bought various items especially shirts, I know to expect great quality of material and design
The items are being delivered sooner and I appreciate very much.

27 August 2023
Unprompted review
Rated 3 out of 5 stars

They need to improve on their delivery…

They need to improve on their delivery options providing faster delivery time and tracking. Their customer service needs improving as well by following correct processes and complaints handling. So far, I do love their clothes & fashion quality. The jewelry they sell especially the earrings causes a lot of infections so need better material quality.

12 August 2023
Unprompted review
Rated 5 out of 5 stars

All good experiences

Really love the fact this company makes experimental men's fashion readily available to the UK. Had a customer service issue that got sorted as well one time. Good job.

Be warned there's quite a bit of variability in sizing because some of the original brands are different in sourcing but that's to be expected.

24 July 2023
Unprompted review
Rated 4 out of 5 stars

This is probably The best customer…

This is probably The best customer service I’ve ever had. The clothing are very cool and good for its Price, and The delivery is fast and Reliable

The only negative thing is that I in one of my ordets got a size that too small, But customer service helped me get The right one afterwards.

6 April 2023
Unprompted review
Rated 3 out of 5 stars

It took over a month for it to come

It took over a month for it to come, and then I received the incorrect items. They took a long time to give me the products due to a manufacturer fault, but everything else was OK. The products are of poor quality, being of Chinese origin. Prices that are reasonable.

12 April 2022
Unprompted review
Rated 3 out of 5 stars

The store in general is fine

The store in general is fine, they took a while to send me the products due to a problem they had with the factory, but everything else was correct. The quality of the products is not very good, Chinese quality. Reasonable prices.

21 March 2022
Unprompted review
Rated 5 out of 5 stars

Ok so this is my review

Ok so this is my review I loved everything I got however the chain that came broke in my hands when I took it outa the box but I wasn’t going to wear it anyways😂 just got it bc it looked pretty. It took 12 days to arrive website did say 7-10 but the quality and price makes up for it. Wayyy better than that OH garments. They sell clothes that they sell on here for double the price and every time I order something from Oh they always have taht damp horrible smell. The Korean fashion don’t smell at all

28 October 2021
Unprompted review

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