Thelatestdrop Reviews 

154
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention finding great deals on various items, deeply appreciating the very affordable prices and competitive costs. People also love the exceptionally fast delivery times and how smoothly their orders arrive, often receiving packages even earlier than expected. However, some customers also noted frustrating issues with shipping delays or packages delivered to the incorrect address. Additionally, a few people experienced difficulties with products not fitting properly or needing quick size exchanges. Others mentioned occasional concerns when trying to resolve order problems or receiving slow responses to their support messages.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items arrive just as described and in... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipping times and packages... See more

Price

Reviewers mention positive feedback about price, consistently noting that costs are fair, reasonable, and... See more

Order

Consumers find the ordering experience to be smooth, highlighting reasonable prices and quick delivery times.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items like shoes and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shoes came quickly and when there was a problem about 75 days (Brooks has a 90 day policy) after I received them they did not hesitate to replace them. They asked for a picture of the shoe defect whic... See more

Rated 5 out of 5 stars

Highly recommend TLD! Customer service is friendly, responsive, and truly cares about their customers. My son had saved for months for the Lego Baratie, for a milestone event. Then an unprecedented in... See more

Company replied

Rated 5 out of 5 stars

I mistakenly put the wrong shipping address on my order. I called and spoke to a gentleman who was very helpful, kind and polite. A pleasure to do business with. He assisted me with the change to the... See more

Rated 5 out of 5 stars

Fast & great deals! I wasn't sure about the company at first because I hadn't heard of it, but I ordered Saucony trail runners on 4/10 and received them on 4/14. Fast shipping (earlier than expected!... See more


Company details

  1. Discount shop
  2. Clothing Shop
  3. Shoe shop
  4. Sporting Goods Shop

Written by the company

The Latest Drop is an online retail destination helping customers discover premium apparel, footwear, and lifestyle brands at discounted prices. The company offers a curated shopping experience featuring sought-after products from popular brands while emphasizing affordability and convenience. Customers can shop a wide selection of men’s and women’s shoes, clothing, accessories, and outdoor gear without paying traditional retail markups. What sets The Latest Drop apart is our combination of value and accessibility. Shoppers benefit from competitive pricing on high-quality products, free shipping, hassle-free returns, and attentive customer service. Customer reviews frequently recognize us for top notch service, fast deliveries, and always great prices. For consumers who want premium products without premium pricing, The Latest Drop provides a convenient and cost-effective way to shop trusted brands while saving both time and money.


Contact info

Premium Brands. Better Prices.

High-end brands at lower prices through curated limited-time deals

4.6

Excellent

TrustScore 4.5 out of 5

154 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(154)

154 reviews in the last 12 months

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Rated 4 out of 5 stars

Pleased to know they are legit

I was very happy to find the shoes I wanted at a great price. I placed my order and received confirmation that it was received. Now it's a week later and as far as I know my order has not shipped and I have sent 2 messages (one on their website and one by email) If I get a response and get the shoes I paid for, I will consider changing my review.
UPDATE: I got a very nice email with apologizes for the delay. I increased my rating to 4 stars, as I'm feeling much better about the experience. I will update again once I receive the shoes.

2 April 2026
Thelatestdrop logo

Reply from Thelatestdrop

I'm so sorry to hear that you hadn't gotten a reply previously. We have escalated this internally and you should have be receiving an email soon, if not already. In short, it looks like your shipment was delayed with a worst case delivery date of Apr 14, though we are trying to push for sooner if possible. Of course, if you'd prefer a refund, we will handle that for you. Either way, we will reach out with an extra something as an apology for the poor experience. Thank you for your feedback!

Rated 1 out of 5 stars

Purchase was shipped to the incorrect…

Purchase was shipped to the incorrect address. The Last Drop chose UPS Ground Saver as their shipping partner. While The Last Drop tries to distance themselves from shipper making an error, that’s on your organization… you proactively chose UPS Ground Saver and they did not provide service and delivered to incorrect address, not my home.

7 April 2026
Thelatestdrop logo

Reply from Thelatestdrop

We're sorry to hear that the UPS driver delivered to the wrong house. You mentioned in your email to us that this has been happening a lot recently, so it might be worth reaching out to UPS directly so that this doesn't happen with any orders in the future with us or otherwise. Of course we have refunded your order since we weren't able to deliver a satisfactory experience. Thank you for the feedback!

Rated 3 out of 5 stars

Illegal-looking shipping

The product was good, but the shipping bag bore the name of a company different from The Latest Drop. This conjures up images of a fly-by-night operation that may or may not be shipping legally.

25 March 2026
Thelatestdrop logo

Reply from Thelatestdrop

Hi David, thank you for your review! I can confirm that 100% of our inventory is sourced from authorized distributors of the brands we carry and everything is legally sold. The low prices are a result of us opportunistically sourcing closeout deals as these distributors want to clear out inventory, similar to how companies like TJ Maxx operate.

As for the packaging, our logistics partners are supposed to be using generic white bags (cheaper than branded bags to further keep costs low), but I apologize if that didn’t happen. If you are willing, please send an email to mike@thelatestdrop.com and I’d be happy to take a look and see. Thanks again for your feedback!

Rated 3 out of 5 stars

The site is real and not a scam as feared

Bought a pair of hiking boots at a good price. Didn’t receive a confirmation email and started to panic, that maybe it was a scam site. The signs weren’t good when I started looking at reviews.
I was delighted to get a response from customer service and they emailed me the confirmation.
Next problem was the delivery, when the date passed and the next for delivery and no email, I worried again as I never got a email saying they had even been posted.
Again customer service said they had been posted and delivered to a collection point. Not what I asked for.
All in all, the boots are great, but there’s something wrong with their emailing with customers.
I hope a they sort it out as the price was very good.

18 January 2026
Unprompted review
Thelatestdrop logo

Reply from Thelatestdrop

Hi Celine, thank you for the feedback! We are looking into why you didn’t receive the email confirmation and appreciate you letting us know. We are a relatively new company and appreciate any and all feedback. We’re glad you got your boots and are happy about the price - please reach out if you need any assistance in the future!

Rated 5 out of 5 stars

Great Customer Experience

I ordered a cotopaxi bag and a pair of kicks! The delivery came within the estimated time and the items were exactly what I ordered. Unbeatble prices too.

Will be shopping here again, no doubt.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Unbeatable Price! Fast Shipping!

Wonderful first experience! Got a brand new pair of beautiful Merrell hiking boots for an unbeatable price! I placed the order on a Tuesday and they arrived two days later on Thursday!

17 February 2026
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