I am over the moon with the result Grace got with my tricky little burn (actually it was quite big - the size of my middle finger nail - achieved by burning an incense cone). Grace really lived up to... See more
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Car door handle painting
Technician arrived and do job on 20 minutes which was suprisely quckly.
After one month all paint gone from my door card and it is now same condition as before .
When i contacted them and asked for fix this under warranty , response was it is not covered by warranty.
Hiding From The Sheriff
I used them to replace the leather trim on a TUMI backpack. Valued over £1,000. When I got it back they had used 'pleather' not real leather, badly trimmed, and badly sewn. First time I used it the back panel separated from the front!
Emailed them both through their web site and through 'Trevor's email. No replies.
I then raised a claim here in Scotland through the Courts Simple Procedure. Which they found in my favour. No reply to them from business.
I contacted the Sheriff's office in my area but they said as need a physical address to take action. The only address is a business address of 'convenience' in London. Nothing in Companies House.
So I have no recourse but to make it my mission to tell everyone, everywhere about them.
Service with care and attention to detail.
The lady arrived on time
She was very efficient and replaced the cushions I provided for the seats of my two recliner chairs taking great care in her work.
I have no hesitation in recommending the Leather Restoration Co. for their work.
My faded leather jacket has been…
My faded leather jacket has been brought back to life after several years hung up in the sun - Great job.
Leather jacket
The team at Leather Restoration have beautifully restored my old leather jacket - I cannot believe how good it looks - better than when it was new! I wouldn’t hesitate to recommend their services.
Two leather jackets restored to…
Two leather jackets restored to pristine condition. Fantastic customer service and fast turnaround time. Very happy and would recommend and use again.
Excellent repair on strap of leather laptop bag
Really simple process to send laptop bag for repair and the bag has been returned safely and promptly. The repair seems to be of excellent quality and I am delighted to be able to use the bag again.
BEWARE THEY ARE A SCAM!!
BEWARE THEY ARE A SCAM!!! DO NOT SEND YOUR BELONGINGS, YOU WILL NOT GET THEM BACK!!!
I recently sent a leather briefcase to…
I recently sent a leather briefcase to Leather Restoration to repair a broken handle. The cost include postage to a from the company. The handle looks really good as they manage to match the leather. The job only took approximately 2 weeks. I was extremely pleased with job and would definitely recommend them.
Repair was excellent
Repair was excellent, great advise given too by Gary.
Sofa no longer looks a state, best cash spent this year.
Well done
Superb service
And inexpensive too
Avoid Avoid Avoid!!
Avoid Avoid Avoid!!! if you value your property stay aware, strongly suspect they have no intention of returning our property.
Seriously contemplating contacting the police via an online crime report to report these fools. I will not stop u till I get my property back!
Really happy with the service
Trevor was prompt with email replies. Gary came out today and sorted out the mark and discolouration on my sofa and it looks great! Really pleased with it and price was reasonable too.
Leather sofa repaired small tear and seem
Brilliant service my sofas lime knew again and very proffesinal
Will be contacting Trading Standards
I sent a leather jacket off for repair before Christmas and have not had it back. All I received was an email from 'Trevor' asking for payment of £125 plus £25 if I wanted it cleaning and his bank details. I asked for some photos to show the repair had been carried out properly but have heard nothing. They still have my jacket. I have no faith whatsoever in this Company. There is no contact details, phone number etc and a no reply email. I wrote to the address that my jacket was sent to but the letter came back with no response. I will be reporting them to Trading Standards. I'm normally very careful with online companies and sending stuff through the post and wish I had done a bit more diligence beforehand
Delighted with the work that was carried out
Our settee and two arm chairs are over twenty years old and even though we have looked after it, it was starting to look worn and going a bit saggy. Grace has done a wonderful job. All the worn out arms are back to nearly new again and she has plumped up the seats and back cushions. We are so delighted and would definitely have Grace back to do any more work which might be needed.
Fantastic result on repain to our cream…
Fantastic result on repain to our cream leather sofa. It had a worn out surface on one seat cushion and looked terrible! Now it looks like new again…just amazing, cannot give them enough praise for her work.
Steve, Horsham
Extremely happy with the job done
Extremely happy with the job that was done. Had a large mark on the beige leather back seat of my car. Totally vanished!!!! Really impressive job and no nonsense approach. Highly recommended
🚨 AVOID THIS COMPANY AT ALL COSTS 🚨
🚨 AVOID THIS COMPANY AT ALL COSTS 🚨
Consider this your warning. Every negative review points to the same individuals—Trevor, Simon, and Sam—operating like con artists. They lure you in with seemingly professional initial contact, but once the work is done, the nightmare begins.
I hired them to re-cushion a leather sofa with high-density foam. The technician took a sample on day one, returned later to complete the job, and immediately became defensive about anyone observing her work. Once finished, she rushed for payment via bank transfer and issued a “receipt” from a shady email address: noreplyleatherrepairreceipts@g***l.com. The invoice contained zero details, and the email itself bluntly stated: “DO NOT REPLY TO THIS EMAIL ADDRESS… YOU WILL NOT BE RESPONDED TO.”
I followed instructions not to use the sofa for four days. When I finally did, the problems were glaring:
A large gap between the seat cushion and backrest
The front section visibly thicker than the back
Uneven foam distribution creating an uncomfortable, awkward seating position
When I raised these issues, Trevor arranged another visit. The technician flatly denied any problems and brushed me off with vague promises to “speak to the office.” After repeated follow-ups, I was told there was “no issue.” My request for a second technician was ignored, and eventually, they stopped responding altogether.
I have now reported this company to Trading Standards. Their refusal to provide a phone number and reliance on email-only communication is no accident—it’s a deliberate tactic to dodge accountability.
👉 This is not a legitimate business. This is a scam. Do not fall for it. Protect yourself and your money—AVOID, AVOID, AVOID.
Top class restoration to a tricky leather burn
I am over the moon with the result Grace got with my tricky little burn (actually it was quite big - the size of my middle finger nail - achieved by burning an incense cone). Grace really lived up to her name, she arrived composed, was honest about what she thought would be possible, not raising my hopes but diligently and conscientiously worked to achieve a near miracle. The result is barely noticeable and very well matched in colour. It has improved further overnight so only from certain angles can it even be noticed. The response from booking to having the work done was very good and I would highly recommend. Thanks team.
Can't fault this company
From initial contact with Trevor very helpful and quick responses to my emails. Date to do works very quick. Then dealt with Sam who confirmed date and time. The lady that came to do the works was beyond excellent. I did not believe that my suite could be made to look as if it had just come out of the showroom. 100% satisfied.
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