The Letter Arty Reviews 

318
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent selection of unique and high-quality products, including a wide range of cards and other distinctive items that stand out from typical offerings. Many people appreciate the super speedy delivery, with items often dispatched the same day and arriving quickly, always well-packaged to ensure they reach customers in perfect condition. Reviewers also frequently highlight the exceptional and friendly service provided, describing it as brilliant, efficient, and responsive to queries. However, some people were dissatisfied with delivery, reporting that their ordered items were not received despite tracking indicating successful delivery, leading to frustration.

What people talk about most

Product

People report positive experiences with product, consistently praising the great quality and unique designs... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the speedy and... See more

Quality

Customers consistently note positive experiences with quality, often describing products as high quality,... See more

Service

Users describe positive interactions with service, consistently highlighting it as brilliant, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was struggling to find wrapping paper for my partners birthday for his December birthday, all that you find is Christmas stuff so it was a nice relief to find this site and find this really fun pape... See more

Rated 5 out of 5 stars

I’ve reviewed The Letter Arty before and nothing has changed. Matt provides a five star collection of cards (my purchase)and service. His shop is my ‘go to’ for unique and quirky designs. Website/shop... See more

Rated 5 out of 5 stars

Beautiful quality cards. Matt never disappoints. Always great value but even better with the special offers . So good to have such a brilliant company selling sustainable cards.

Rated 5 out of 5 stars

Absolutely LOVE my new calendar- it's even better in real life than I expected, such gorgeous quality. Looks amazing in my home office- the perfect start to the year :) Thanks for another fab product... See more


Company details

  1. #26 of 43 best companies in Greetings Card Shop
  2. #7 of 13 best companies in Art & Antiques
  3. #144 of 372 best companies in Gift shop
  4. #10 of 27 best companies in Stationery Shop

Written by the company

Online store selling carefully curated type related greeting cards, prints and vintage framed items including our well known original bus blinds.


Contact info

4.8

Excellent

TrustScore 5 out of 5

318 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(318)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely Shop

Lovely selection of items and good quality cards. My order was delivered quickly and I’m really happy with the overall service.

6 June 2024
Rated 5 out of 5 stars

Cosy, well stocked card palace!

A superb collection of cards to suit everybody. The shop is cosy, and welcoming. The only negative is there's so many wonderful cards, its hard to choose!

6 June 2024
Rated 5 out of 5 stars

Nice choice of cards.

Nice choice of cards.. not the usual! Came in nice secure card envelope, some cards smaller than anticipated but all good quality.

4 March 2024
Rated 5 out of 5 stars

So far nothing has arrived and…

So far nothing has arrived and obviously it is intended for Mothers Day which is fast approaching.
I spoke too soon, card arrived this morning so all good.
Many thanks

1 March 2024
The Letter Arty logo

Reply from The Letter Arty

Hi Simon, Thank you for the review and for your order, which is much appreciated. I've just checked and I can't find any email or message from you enquiring about the whereabouts of your order. It was sent via your choice of second class postage on Friday. Royal Mail quotes 2 to 3 working days for delivery, although this is not a guaranteed timescale, and things can sometimes take a little longer. Today is only the 3rd working day so I'm sure that your card will arrive in plenty of time for Mother's Day. I'm sorry for any confusion caused by the postage options and timescales and I'm sorry that the review request email arrived before your card did! If you do have any further concerns or questions please feel free to contact me directly by email. Thanks, Matt

Rated 5 out of 5 stars

The Letter Arty have such a lovely…

The Letter Arty have such a lovely range of high quality cards for all occasions from an amazing collection of independent artists and makers.

I'm both a customer of the Letter Arty and I also supply prints to the Letter Arty. From both the customer and supplier standpoint I can't recommend the Letter Arty enough :-)

2 February 2024
Rated 5 out of 5 stars

Really enjoy The Letter Arty variety…

Really enjoy The Letter Arty variety and value! It's not the first time I've ordered cards from them, and I'm sure I'll be coming back again for more happy occasions. Thank you for the wonderful service and speedy delivery!

10 January 2024

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