Thelivingword Reviews 

92
•
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, most reviewers were let down by their experience overall. Consumers frequently complain about experiencing severe shipping delays, waiting many months without receiving their purchased items, and getting unhelpful responses, invalid tracking numbers, or empty promises from customer service. Buyers also mentioned facing major difficulties when trying to secure their rightful refunds, encountering unauthorized charges, and dealing with unexpected membership fees added to their accounts without any prior consent. Though some reviewers were happy to finally get their printed items and recommended the actual book for reading, the overall journey remains deeply frustrating and disappointing for most people involved.

What people talk about most

Order

Reviewers express deep dissatisfaction and frustration regarding severe delivery delays and unfulfilled... See more

Delivery service

Customers consistently note negative experiences with delivery service, expressing frustration over months of... See more

Product

Users describe ambiguous interactions with product, expressing deep frustration over delayed shipments and... See more

Refund

People report negative experiences with refund processes, frequently expressing deep frustration over... See more

Customer communications

Clients share negative opinions on customer communications, expressing widespread frustration over the lack... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Been 2 months since ordered and nothing, stopped answering email to support and blocked my emails. Filed fraud complaint with credit card and got email asking me to close complaint when I got my order... See more

Rated 1 out of 5 stars

WARNING!!! These people are a bunch of CROOKS! I order my Ethiopian Bible from them non April 2026 and here it is September 2026 and NO BIBLE and NO REFUND. They have promised me and issued a refund T... See more

Rated 1 out of 5 stars

On March 20th I ordered the Ethiopian Bible from them, still has not been received and they refused to refund me when I contacted them stating it hasn't been received and I no longer want it. They ke... See more

Rated 1 out of 5 stars

I placed an order on April 4 2026 with this co. For the Ethiopian Bible. Tracking number received April 6th. After numerous emails since and reasons they cant refund due to my order still being in sys... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

92 reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(92)

92 reviews in the last 12 months

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Rated 1 out of 5 stars

I wouldn't have even given it 1 star

I wouldn't have even given it 1 star. I ordered the Ethiopian Bible they sell for $49.95 claim with free highlighters few other items, on April 6, 2026. Emailed them 13 times because I hadn't gotten my order. They responded every time it was on it's way. Sorry for the delay and my understanding. They claim 3-5 business days for shipping? I still have not received it. Asked for a refund the last 3 emails, after months of not receiving my order. I will be contacting the BBB to report them.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

They don't deserve one star

They don't deserve one star. This is a scam. They take your money but don't deliver anything but excuses. I've waiting nearly 5 months for delivery and gotten nothing. Avoid completely!

4 July 2026
Unprompted review
Rated 1 out of 5 stars

I wouldn't have even given it 1 star

I wouldn't have even given it 1 star. I ordered the Ethiopian Bible they sell for $49.95 claim with free highlighters few other items, on March 15, 2026. Emailed them several times because I hadn't gotten my order. They responded numerous times it was on it's way. Sorry for the delay. They claim 3-5 business days for shipping??? I never did get it. Asked for a refund after months of not receiving my order. I contacted my Credit Co. to tell them about this.

15 March 2026
Unprompted review
Rated 1 out of 5 stars

I am writing an additional review on…

I am writing an additional review on this company. I could not find how to update my initial review. I just had a debit amount show up on my account for $39.99. I've tried calling them and received the above average volume please wait and have sent them an email. I never received my free gifts so I've given up on that; however, this additional charge ?? they appear to be doing business under the guise of Christianity.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Did not receive bible after allmost 3 months waiting

I placed an order on April 4 2026 with this co. For the Ethiopian Bible. Tracking number received April 6th. After numerous emails since and reasons they cant refund due to my order still being in system and supplier issues, it is clear as of today June 30 2026 There is no intention of my order being fulfilled. I will say they did respond within a few days to each email. But with each one it was a different reason for non fulfillment.

29 June 2026
Unprompted review
Rated 1 out of 5 stars

Run away..

Run away... It's been 3 months and I haven't received the Bible I ordered... How this company is still able to solicit new orders with all the complaints I have read is mind boggling.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

No resolution, horrible company

On March 20th I ordered the Ethiopian Bible from them, still has not been received and they refused to refund me when I contacted them stating it hasn't been received and I no longer want it. They keep claiming that the order is in process and can't be refunded. Would NOT recommend them to anyone. I want my money refunded but Shop won't help and tells me to deal directly with TheLivingWord who won't help.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

The Living Word is a SCAM

I ordered 2 Ethiopian Bibles on March 31, 2026. They have still not arrived and the company can not say where they are or when they will arrive. In my opinion this is a scam. Do not purchase from them.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Ordered April 2026... still nothing...

I ordered in April. I have emailed the company many times. All they tell me is that they will not issue a refund, because they have already sent my order, but there are no shipping updates. Until something changes, I am convinced that this company is a scam in every sense of the word. Do not order from this company.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

No E-Book or digital files, No 90 day risk free refund

Recieved Bible unlike other reviewers. No large print, print is very small, hard to read. No E-Book, audio book or digital files as advertised. Customer service keeps sending same stock email "Please be assured that we are currently looking into this matter with our digital fulfillment team to verify the exact status of the access link. Rest assured that we will provide you with a valid update as soon as more detailed information becomes available." No 90 day refund, must send it back within 30 days, unopened in original packaging, you pay shipping and a 27% restocking fee.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Ordered March 28, 2026

Ordered March 27, 2026, sent periodic emails querying all they tell you it's coming, today is June 5, 2026, still no bible. This is a scam don't deal with this company!!!!! Filed complaint with BBB, and the attorney general of the state of RI and my credit card company.

28 March 2026
Unprompted review
Rated 1 out of 5 stars

Been 2 months since ordered and…

Been 2 months since ordered and nothing, stopped answering email to support and blocked my emails. Filed fraud complaint with credit card and got email asking me to close complaint when I got my order, still waiting expecting nothing but at least I may get my money back. Lesson learned

4 April 2026
Unprompted review
Rated 1 out of 5 stars

Appears to be a scam

Appears to be a scam, as I ordered 2 bibles several months ago and never received anything. I email them several times and get excuses and a tracking number, but the "shipment" never leaves China. Had to file a chargeback with my CC company. To any of you with similar experience, I recommend doing the same

4 June 2026
Unprompted review
Rated 1 out of 5 stars

Scam

I, too, placed an order over 3 months ago.
I’ve sent numerous emails and gotten numerous excuses and fake tracking numbers. Still haven’t received my order or a refund.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

if i could give no stars

if i could give no stars, I would. Ordered on 4/4/26 and it is 6/3. Emailed multiple times and asked for a refund already, but they responded saying they were investigating the shipment. I asked for a refund again, today. This is a scam. Facebook allowing these crooks to run rampant. Don't order from these thieves.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

I am so disappointed in The Living…

I am so disappointed in The Living Word. I ordered the Bible in March 2026, I have inquired several times. Received response, but no merchandise and now it is June. After reading feedback from others, it is hard for me to accept such a scam I got caught in same as others. Thank you Trust pilot. Brenda Jenkins

31 March 2026
Unprompted review

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