The LOCAL Plumbers Reviews 3,477

Break down of labour and parts subsequent to the 1st hour were not discussed with bill payer and person who instructed them. This company took the liberty to go ahead and do work without authorisation. They charged 250£ for labour in addition to the 1st hour which was agreed at 124£ rate, the additional wirk and materials costed at 95£ were not discussed. This is not a professional company. They have not conducted this job professionally or ethically. Avoid at all costs.

From start to finish the plumber was understanding and answering questions wasn't a problem

Prompt, efficient and friendly service.

The plumber who arrived was very pleasant, friendly and completed the work in a timely fashion. I would use again.

The company was very helpful from the beginning of the phone call to the plumber leaving after the job was finished

Blocked toilet fixed within the hour and not an easy job.

Professional and friendly, excellent work to fix a leak, and a speedy response.

Efficient service good communication Nick v knowledgeable and helpful

The. Man was very nice and did a good job. And he was very good in everything he did. Thanks for service. 11s

0 stars if I could give them. Had a problem with the pop up sink plug. Couldn’t empty the basin. Had to get it fixed as I had guests coming for Easter. Was told someone would be there the same day. Had a call about 4 saying it would have to be next day. Charged £189 and all the plumber did was look at a few pipes. Sprayed WD 40 or similar. He didn’t change the faulty part Same problem within 4 weeks. They said id have to pay again the same price plus the parts!! I refused and they got quite rude So that would be nearly £320 for the job to fit a new plug you can get from screwfix for a fiver. Unfortunately I had to pay the £189 as my partner had been rushed into hospital that evening This company is a total rip off. Avoid at all costs. I wish I had 🤬🤬🤬. Absolutely no costumer service at all.

Prompt answering of phone enquiry, same day visit, problem solved by courteous plumber.

Please don't use this company. We ended up spending over 500 pounds to essentially change a waste pipe and plumb a sink in after calling them to fix a leak. The tap (new and in perfect working order) was broken in the process, we woke up to a leak far worse than we started with and a large part of the 3 hours we paid for was spent on the plumber shopping for parts at B&Q - when I was going there myself and could have bought them. He was perfectly pleasant and worked hard but by his own admission not qualified and with the problems we were left with felt very ripped off by this company.
Most disappointingly, the company asked me to complete a review the following day, which I did but they haven't seen fit to reach out and resolve any issues.
There are plenty of really reputable plumbers in the area that I've since discovered so please look elsewhere and save yourself a lot of money.

Call back within 10 minutes of logging on the App.
Plumber arrived earlier than estimated which was really great news.
Found the source of the problem and fixed in under an hour. Excellent job. 5 stars from start to finish!

Professional service nice tradesmen and quick to respond would definitely use again ☺️

Prompt service very helpful cost could have been less

Replace sink taps in kitchen and bathroom.

Had to pay £150 deposit which I was told would be deducted from my final bill, which was £499.76. It was not deducted. I phoned the company and was told that they had my signature to accept this and there was nothing I could do. Almost £500 is a total rip off for the work carried out!

Excellent service very good and very professional good service overall

The plumber explained all the options and costs fully allowing me to make my decision after knowing all the facts.I was not rushed into making my decision. The plumber had called ahead to explain that he was delayed at his previous job but gave a revised arrival time.

Really friendly, and the job he did, which seemed impossible in such an awkward place, was done very well

My problem was obscure but the plummer soon sorted it out. He was friendly and explained everything he was doing as he went along. He also cleared up before he left. I won't hesitate to call this firm if I need a plummer in the future. I can certainly recommend them. .