The Love Erotica Reviews 

20
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Useless customer service, I ordered on Sunday night and paid £3.60 extra to get first class delivery thinking it would be dispatched on Monday or Tuesday and I would receive by Wednesday or Thursday.... See more

Rated 2 out of 5 stars

The product descriptions and pricing, particularly on their LELO products, are misleading. My product arrived on time and is good for what it actually is, but I could and should have gotten it cheaper... See more

Rated 5 out of 5 stars

I placed an order with love erotica and received a prompt email saying that unfortunately the product I ordered was out of stock, but was offered a great alternative instead. The alternative was sligh... See more

Company details

  1. Sex toy store

Information provided by various external sources

We are a one-stop online sex store based in the U.K. We boast a diverse collection of products for all your sexual needs. We aim to empower couples and individuals to take charge of their sex lives and help bring them to another level.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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2.4

All reviews

(20)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Useless customer service

Useless customer service, I ordered on Sunday night and paid £3.60 extra to get first class delivery thinking it would be dispatched on Monday or Tuesday and I would receive by Wednesday or Thursday. Nope😩 still no dispatch email 3 days later and I’ve tried multiple times today to speak to someone (online chat & email message) with no luck so far! Just want to cancel my order and go with one of the big name retailers that I can trust will deliver.

27 July 2022
Rated 5 out of 5 stars

Amazing fit, quality and customer service x

The quality and fit of the product is amazing! It is so hard to find sexy lingerie that fits my body type and I’m absolutely made up with my order (2 x lingerie sets)
The customer service is absolutely banging and is something I always look for in a business, and my order was delivered in 2 days! I will 10000% be ordering again I’m right made up!!! Thank you so much xxx

20 March 2021
Unprompted review
Rated 2 out of 5 stars

misleading product and pricing

The product descriptions and pricing, particularly on their LELO products, are misleading. My product arrived on time and is good for what it actually is, but I could and should have gotten it cheaper elsewhere as it is an older model sold at the price of the newest one.

22 July 2020
Unprompted review
Rated 5 out of 5 stars

10/10

I placed an order with love erotica and received a prompt email saying that unfortunately the product I ordered was out of stock, but was offered a great alternative instead. The alternative was slightly more expensive in price but they kindly offered to waive the difference in cost due to the error. All emails were signed off with a personal signature and there was clear communication throughout. Amazing customer service and the products are great, too. I would not hesitate to order from them again!

11 July 2020
Unprompted review
Rated 5 out of 5 stars

Found the website through the…

Found the website through the recommendation of a friend, and was not dissappointed. The staff I spoke with were friendly and discreet, and sorted my issue pretty much as soon as it came up.

6 July 2020
Unprompted review
Rated 5 out of 5 stars

I love this store and I am so happy I…

I love this store and I am so happy I found it !
I love the fact that the packaging is discreet and the delivery is very fast [especially during covid 19]
They have a big range of toys and items and they are very inclusive too which I am so happy about
Will be shopping with the love erotica again

5 July 2020
Unprompted review

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