Ordered lamp from the Range on the 13th April , number A33902499 for £37+ did not receive it, been in contact numerous occasion , finally last week email to say they were refunding my money to m... See more
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I ordered my bag on the 30th April still not come.Ive emailed(checked my junk)and messaged 4 times no reply.I was a bit wary ordering off this website maybe I should have gone with my gut feeling and... See more
Customer service does not respond.I ordered a bikini it looked nice However didn’t bother to try on as it looked too small and came with no hygiene seal I’ve been Unable to contact for refund and I’ve... See more
Everything was good, loved the dresses I ordered. However one of them was too big so I emailed them to ask for a return which I got no response from, I emailed another 2 times which again no response.... See more
Company details
Written by the company
The Luxe Range is a women's online clothing company.
Contact info
Brighton & Hove, United Kingdom
- info@theluxerange.co.uk
- theluxerange.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from The Luxe Range
Avoid. Absolute rubbish quality.
Purchased a tracksuit (two-piece) for my daughter.
Very cheap Chinese product.
No luxe range branding.
Avoid.
Save your money.
Beautiful clothes and excellent…
Beautiful clothes and excellent customer service. Would highly recommend.
I was so happy with my order from luxe…
I was so happy with my order from luxe range the clothes are super cute and great quality. And any queries they get back to you really quickly. And the delivery is super fast. Will definitely order again from there. 🥰
prettiest clothes ever
Website is full of the prettiest clothes you won’t see anywhere else, very flattering on and they’re the most amazing quality too. Will definitely be buying from here again.

Reply from The Luxe Range
Amazing quality items
Amazing quality items, very fast delivery. Also good communication from them, will definitely purchase from them again.

Reply from The Luxe Range
I purchased a jumper from this company…
I purchased a jumper from this company and I was extremely surprised at the quality. Much better than high street shop would recommend.
THE BEST clothes website to shop on!
THE BEST clothes website to shop on!! Shipping is super fast and the quality of the clothes is just amazing; they’re so affordable too, so I always shop here! Better than the high street shops.

Reply from The Luxe Range
Highly recommend
Couldn’t recommend this brand enough such amazing and unique clothing, very efficient replies regarding orders placed. Extremely professional and stress free process😊

Reply from The Luxe Range
Best quality clothes out there
Best quality clothes out there, material feels like oh polly, if not better!! The value you get for the price is unreal😍 defo getting many more items from here! 💕

Reply from The Luxe Range
clothes are such amazing quality
clothes are such amazing quality! Look the same as the pictures ! Such a lovely owner aswell would recommend 🥰💖

Reply from The Luxe Range
Review
Clothes are such good qualit,have really fast shipping and nice packaging.

Reply from The Luxe Range
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