Absolute best marshmallows , I tried these for the first time many years ago when a family me never brought them back from a trip to Denmark. I haven’t been able to stop thinking about them and I’m so... See more
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Very tasty marshmallows, I love it! Quick delivery and nice ordering process!
Company replied
Kiosk in Magasin is selling out of date boxes, so be sure to check the date on them. Annoying if you don't notice before you get home, and encounter an indifferent attitude from the shop when you retu... See more
I love these so much I ordered them from the USA! The Mallows team was sweet enough ;) to send me a few extra sample goodies. I was so excited to get home when I saw the package had been delivered and... See more
Company replied
Company details
Written by the company
The Mallows are chewy and unexpected marshmallows made with passion and ba desire to make the best gourmet marshmallows. The philosophy behind The Mallows is anuncompromising approach to ingredients; "only the best is good enough".
Contact info
Naverland 30, 2600, Glostrup, Denmark
- 31103130
- info@themallows.dk
- themallows.dk
4.4
Excellent
270 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love it!
Very tasty marshmallows, I love it! Quick delivery and nice ordering process!
25 September 2025
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Dear Aleksandra,
Thank you for your kind words! We’re glad to hear you enjoyed our marshmallows and that the ordering process was smooth. We appreciate your support and look forward to serving you again.
// THE MALLOWS
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Hi there,
Thank you for your feedback. Since your review was left anonymously, we’re unable to identify your order, but we’d be happy to get in touch and understand your experience. We work a lot with the taste of our products, and it’s important to us that everyone has a positive experience.
Please feel free to reach out to us at: info@themallows.dk. Thank you!
// THE MALLOWS
False advertising on the packet
False advertising on the packet. Doesn’t look like the image. Doesn’t taste well. Doesn’t tell us the gelatine that is used. I love marshmallows but didn’t even finish the small mouthful. Very pathetic. Would NOT buy again. Wouldn’t even give to my worst enemy.
16 August 2025
Unprompted review
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Dear Sarah,
We’re sorry to hear about your experience - and that you didn’t get in touch with us directly, as it would have helped us understand the issue better.
If your concern is about the packaging, it’s true that the image on the front isn’t an exact 1:1 representation. On the back of the pack, there’s a photo that shows the product size more accurately. If you’d like, please reach out to us at: info@themallows.dk, so we can understand which product you purchased and what specifically didn’t meet your expectations. We’d be happy to look into it.
// THE MALLOWS
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Dear Rosa,
Thank you so much – we’re so happy to hear that you loved it! Glad you enjoyed the samples too :-)
All the best
// THE MALLOWS
Unexpected and hard to describe delicacy
A sweet, or salty, chewy and fluffy treat with smooth caramel filling. Hard to describe but delicious!
11 February 2025
Unprompted review
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Dear Pia,
Thanks a lot for your kind words! We're so happy you enjoyed the mix of textures and flavours – it's exactly that sweet-salty, chewy-fluffy magic we aim for.
// THE MALLOWS
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Kære Helene,
Tusind tak for de pæne ord! Vi er så glade for at høre, at du har haft en god oplevelse med både vores produkter og levering. Det betyder meget for os! 😊
// THE MALLOWS
Low value for money
IMHO - Low value/ price ratio. Too expensive
The Mallows used to be much better about 3-5 years ago
Thanks
29 December 2023
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Dear Julia,
Thank you for sharing your feedback. We're sorry to hear you feel the value has decreased over the years. We appreciate your honesty and apologize for any disappointment. We're actively working to improve and would value more details on your experience. Please consider reaching out to our customer support team so we can address your concerns directly: info@themallows.dk.
Thank you for your support.
Best regards,
// THE MALLOWS
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Deae Carola,
We're thrilled to hear you love our products! Your continued support means a lot to us 🤩🌟 Thank you for being a valued customer!
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Dear Customer,
Thank you for the great review. We appreciate the 5 stars.
Thank you for using our products as gifts.
Have an amazing day.
// THE MALLOWS
Alt var bare ok
9 July 2023
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Kære Palle,
Mange tak for de 5 stjerner. Det er vigtigt for os, at alt spiller, så det er vi glade for, at du har oplevet :-)
Bedste hilsner
// TEAM MALLOWS
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Dear Øyvind,
Thank you for the great review and the 5 stars. It means a lot to us. Enjoy your marshmallows. Merry Christmas!
Absolute best marshmallows
Absolute best marshmallows , I tried these for the first time many years ago when a family me never brought them back from a trip to Denmark. I haven’t been able to stop thinking about them and I’m so happy I finally placed an order for more. They’re exactly as I remember and oh so delicious 🤤
19 August 2022
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Dear Magdalena,
Thank you very much for the 5 stars. It means a lot to us :-) We hope you enjoyed your mallows!
All the best,
// THE MALLOWS
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Kære Christina,
Mange tak for de 5 flotte stjerner. Vi er glade for at høre, at du har nydt dine mallows :-)
Bedste hilsner
// The Mallows
Perfects little Delights!
I love these so much I ordered them from the USA! The Mallows team was sweet enough ;) to send me a few extra sample goodies. I was so excited to get home when I saw the package had been delivered and I've been sharing the goodness with my coworkers.
26 July 2022
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Dear Lindsay,
Thank you very much for your positive review. We are happy that you like our products. We look forward to share new taste experiences with you in the future. Stay safe! :-)
// THE MALLOWS
Large selection of delicious flavors
Large selection of delicious flavors, fast delivery. I had a great experience with my last couple of orders. The new Caramel Filled Mallows with chocolate tasted extremely good! A nice combination of chewy fluff, soft caramel and quality chocolate. Nice Christmas calendar!
15 April 2022
Unprompted review
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Hey Justin,
Thank you for taking the time to write this positive review. It means a lot to us. We are glad you like our caramel filled mallows. Stay tuned - who knows .. maybe there is news on the way ?! :-)
All the best,
// THE MALLOWS
Fin service 😉
4 April 2022
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Hej Bente,
Tusinde tak for de 5 stjerner! Du pinpointer én af de ting, der er absolut vigtigst for os; nemlig vores service :-)
Ha' en dejlig dag,
// THE MALLOWS
Great product but expensive
Revised review:
I didn’t like the flow packs (smaller candies) which I had ordered at first. But there is a second type which is fluffy yummie marshmallow with amazing taste.
I can’t give 5 stars because for me this product is highly over-priced. But if you’re willing to pay the price for great candy, take the fluffy ones!
Customer support is great.
2 March 2022
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Dear Judith,
Thanks for your review. We are sad that the product did not live up to the expectations. I will send you an email immediately and then I hope we can give you a better experience this time.
All the best,
// THE MALLOWS
Fast service.
22 September 2021
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Kære S,
Tusinde tak for din positive anmeldelse :-)
Alt i top!!!!!!!……..
22 September 2021
Reply from THE MALLOWS - Chewy Gourmet Marshmallows
Kære Michael,
Tusinde tak for din flotte anmeldelse - den er meget værdsat :-)
Vi glæder os til at sende endnu flere mallows din vej i fremtiden!
Rigtig god dag
Expired mallows in Magasin in Kbh
Kiosk in Magasin is selling out of date boxes, so be sure to check the date on them. Annoying if you don't notice before you get home, and encounter an indifferent attitude from the shop when you return them.
14 August 2020
Unprompted review
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