With these guys a number of years now and I haven't been let down yet! FIVE STARS Resurrected this WordPress template package after at least ten years - my subscription still honored by themeg... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Samir and his team really helped us out of a difficult situation we faced with our theme. It’s the first time I’ve received such excellent support, even though we were only using the free version. I s... See more
Excellent support and very fast responses. Samir was very helpful in all his replies, he shows great patience and understanding when answering question. He went to great lengths to ensure that the pro... See more
Themegrill Themes allowed me to deploy a Wordpress site very quickly, with all the modern features that I needed and fully customise the result. The support team replied and helped me develop great ad... See more
Company details
Written by the company
ThemeGrill (themegrill.com) is one of the leading WordPress Themes/Plugins Shop. Our themes have been loved by people all around the globe and currently, our products empower more than 400,000 sites and are getting more than 5000 plus downloads on a daily basis. Some of our popular products are ColorMag Magazine theme, Flash & Spacious multipurpose theme, ThemeGrill Demo Importer plugin. We provide quality products reinforced by a friendly support team. We currently have more than 20 free and premium WordPress classic and FSE themes. Each theme has lots of demo sites (more than 140 demos in total) that can be imported and get websites ready.
Contact info
4.9
Excellent
252 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The team is very reactive whenever…
The team is very reactive whenever contacted. I appreciate their willingness to help
30 December 2025
Unprompted review
Outstanding support and reliable plugin
Ho avuto un'ottima esperienza con ThemeGrill. Il team di assistenza è stato eccellente: veloce, professionale e molto disponibile in ogni fase. Ha fornito risposte chiare e soluzioni efficaci, rendendo l'intero processo fluido e senza stress.
Il plugin User Registration Pro è molto ben costruito, affidabile e facile da usare. È chiaro che sia lo sviluppo che l'assistenza continua sono stati curati con grande attenzione. Tutto funziona come previsto e il plugin offre esattamente le funzionalità di cui avevo bisogno.
Nel complesso, sono estremamente soddisfatto sia del prodotto che dell'assistenza. Lo consiglio vivamente a chiunque cerchi un plugin solido e un team affidabile che lo supporti.
17 December 2025
Unprompted review
High-quality services that can only be recommended.Thank you for your prompt assistance in…
Thank you for your prompt assistance in resolving our issues, which were handled excellently. I am very satisfied with the services.
9 December 2025
Unprompted review
Himalaya Pro, image feature issue
Samir Shrestha helped with my issues on Himayala Pro version. He did a great job and explained very well.
Great job, thank you Samir.
17 November 2025
Unprompted review
Their support is great
Their support is great, effective. They answer quickly and it's a precious quality when you need help
2 December 2025
Unprompted review
Amazing company
Amazing company, always very helpful, I would recommend this company and their products. I have been using Colormag for years, and it's perfect
24 November 2025
Unprompted review
Excellent
Absolutely Excellent and very fast support and responses. Samir was very helpful in all of his replies, he showed great patience and understanding when answering question. And helped me with all my questions. Great Guys
19 November 2025
Unprompted review
Excellent support and very fast answers
Excellent support and very fast responses. Samir was very helpful in all his replies, he shows great patience and understanding when answering question. He went to great lengths to ensure that the problem I was having was completely resolved. Very highly recommended. Thanks to all of the Team
12 November 2025
Unprompted review
Great service and fast action
Samir and his developer team acted fast when they were contacted. We had an issue with updating the theme to the latest version. We could not update without breaking the site. The developers quickly found the underlying error on our site.
28 October 2025
Unprompted review
excellent support!
28 October 2025
Unprompted review
BEST Customer Service Ever
Every single time I've had any issues with the Zakra theme, I receive a VERY fast response on how to fix any issues. I will forever be a repeat customer because they're customer service sets any other company apart!
15 October 2025
Unprompted review
They help me to customize my website as…
They help me to customize my website as I wished they are the best and expert.
I can recommend to everyone
14 October 2025
Unprompted review
The best customer service
The best customer service. I love this theme and teams.
13 October 2025
Unprompted review
Great and easy going themes with excellent support
Great and easy going themes. The team is always there to support me.
9 October 2025
Unprompted review
A chat for assistance
Theme (Colormag Pro) always updated and functional with WordPress updates, excellent support via chat if something doesn't work after the updates.
7 October 2025
Unprompted review
top service and availability
I am a Pro User and I appreciate very much the ThemeGrill service... human help is always qickly available via chat and the team is ready to help and find solutions for all issues. Thank you!
25 September 2025
Unprompted review
Outstanding Support from ThemeGrill – Special Thanks to Samir!
I had a great experience with ThemeGrill and especially their Support Team. I reached out with an issue, and the response was immediate and professional. A special thanks goes to Samir, who personally took care of my request and made sure the problem was solved quickly and effectively. It’s reassuring to know that ThemeGrill not only provides excellent themes but also stands behind them with such reliable customer support. Highly recommended!
Fotis Pant.
15 September 2025
Unprompted review
Website help
I encountered a problem with the display on my physics website.
I sent an email to the ThemeGrill contact page. Within a day I received a concise, clear and very helpful email from Samir.
The problem was solved.
Fantastic response and help from Samir of ThemeGrill.
If you are running a website go to ThemeGrill.
16 September 2025
Unprompted review
Support Request
Prompt reply to support request with good detailed advice that resoled the issue. Also, follow up email to ask if the advice had been helpful.
12 September 2025
Unprompted review
With these guys a number of years now…
With these guys a number of years now and I haven't been let down yet!
FIVE STARS
Resurrected this WordPress template package after at least ten years - my subscription still honored by themegrill and support provided promptly and without hesitation.
I've seen companies expire before the term of the licenses they provide.
Thanks for the continued support, development & customer service.
8 September 2025
Unprompted review
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