The Merchant Solutions Reviews 48

Merchant Solutions is an exceptional merchant credit card company. The company I was with previously raised my rates substantially. I researched 8 companies to choose a new one.

Brandon Casillas was my Account Executive. He was extremely responsive, answered all my questions patiently and gave me a rate that will save me money.

Anais Laurent, in Customer Service, helped me with documents, and get set up with PCI. She also corrected a mistake that I made with the paperwork. She was efficient, clear, supportive, informative, and gave great explanations. In this day, it is unusual to have such personal and amazing customer service!!

I highly recommend The Merchant Solutions.

Very good rates and very good customer service.Terry the rep I spoke with really took the time to explain in detail

I found the Merchant Solutions one of the best companies processing credit/ debit and all kinds of payment cards. They are very professional, super quick response, and highly committed to their clients’ needs. Their customer service is the best.Every time I called, they are ready to support. Their staff members are very knowledgeable about what they are doing.

Very good service

Test Review: great service

The communication with the rep, the back end team and all the support staff has been A+. I am glad they are competitive with rates and will match the competition. It's been refreshing dealing with them after our last few providers.

I have had some bumps along the way but the customer support has always been helpful.

Great company!the best customer
service and best rates.

We’ve had a few credit card processing companies before but Merchant Solution’s have given us the best rate along with great customer service. We’ve had them for a few years now and many companies have tried to pull us away but they can’t match their rates.

Best processing company and always on time and never an issue.

Merchant Solutions has been the best company to do business with! When ever there is a problem we come across they are always happy to help and make sure we understand the problem before ending the call. We are very happy with our choice.

-Jessica

Ive been with this company now for a few years and love how reliable and professional thank you so much

Efficient service with the knowledge to help me with My business.
Friendly staff.

Thank you so much for helping me with a customer using a fraudulent credit card. It is so difficult catching this before the transaction. You were able to protect my business and get me a refund. Very happy to be here as one of your customers!

Our business has been with The Merchant Solutions for over 6 years now. I have never had an issue with the service nor the equipment. Edna Eisavi is my main contact and she has been extremely helpful with any questions I have had so far. She has always given me the best possible prices for their service and I wouldn't have it any other way. I highly recommend using this company for any of your merchant needs!

Greet customers service in they care about there client I'm so impressed how greet they are