I wasn't sure about ordering what I had selected on line as the item was very expensive & I wanted to make sure that the description I wanted engraved was correct. After speaking to them on the phone... See more
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Review summary
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⭐️⭐️⭐️⭐️⭐️ Beautiful Plaque and Fantastic Craftsmanship! I recently ordered a plaque from The Metal Foundry, and I’m absolutely thrilled with the result. The quality is outstanding — solid, beautifu... See more
The 40th anniversary sundial was a last minute purchase for my husband so I did not expect it would arrive in Australia before our anniversary. Was happy that it did only 4 days after. Note for Austra... See more
I've been really impressed with the customer service from The Metal Foundry. I had a prompt and helpful reply about a few queries I had. Using the website to personalise a diamond wedding sundial a... See more
Company details
- #198 of 372 best companies in Gift shop
- #97 of 212 best companies in Decoration and Interior Design Store
- #74 of 120 best companies in Manufacturer
Written by the company
Beautifully Handmade With Style And Context. Our unique collection of gifts, plaques and signs for a special someone in your life. Created and manufactured in the UK. Corporate bespoke packages are available.
Contact info
169 Scudamore Road, LE3 1UQ, Leicester, United Kingdom
- 01162444981
- sales@themetalfoundry.uk
- themetalfoundry.uk
4.7
Excellent
334 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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I had made a mistake when ordering and…
I had made a mistake when ordering and they realised and contacted me.
15 September 2025
The website was very user-friendly and…
The website was very user-friendly and it was a very quick delivery all the way from England.
11 September 2025
It arrived before our Anniversary!
11 September 2025
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish and the plaque is perfect! Quality is amazing and everyone loves it.
1 September 2025
Advice and Delivery
Advice and Delivery. Good consultation and then follow up delivery
3 September 2025
Disappointed at how small it was for…
Disappointed at how small it was for the price. Thought it would be larger. Don't remember if size was stated but should be made quite clear.
2 September 2025
Excellent service very pleased with our…
Excellent service very pleased with our sundial
11 August 2025
Leave parcels in the porch sign
I bought a leave parcels in the porch sign. It looks smart and gets the message across in much less space than my hand written one. I think despite being small its going to be easy to read for delivery people and hopefully less easy for them to ignore.
Easy to fit, I put it near the doorbell.
28 August 2025
Exceptional
Very efficient and effective with minimum of delay on delivery for a personalised sun dial project
I would recommend as exceptional
8 August 2025
Good quality product and I received it…
Good quality product and I received it very quickly and the director of marketing Aaron was very helpful
28 July 2025
Excellent all round!
From tweaking our design to ironing over my mistake (a typo 🤦🏻♀️) the customer service was excellent. Friendly, helpful, quick responses. As for the finished product it's stunning. So special! Would highly recommend. Thankyou!
6 August 2025
Excellent customer service from Aaron…
Excellent customer service from Aaron from first conversation to the last. Very pleased with the sundial.
6 August 2025
Great product
Great product, promptly deliverd. Very responsive and helpful service department.
11 August 2025
The Metal Foundry - What a great company !
The Metal Foundry, specifically The Director of Marketing, was very responsive to my queries and design requests, communicating promptly and helpfully.
Speedy fulfilment of my order.
Product received was exactly correct and of good quality.
11 August 2025
Very responsive
Very responsive. There was a issue with the courier not receiving the parcel for delivery and as soon as I alerted the Metal foundry a new one was dispatched and delivered the next day.
4 August 2025
Item not delivered
5 August 2025
A+++ Communication & Quality
There was great communication when it came to verifying the product. Shipping was timely. The product itself is beautiful and very well made.
8 August 2025
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