The mirrors house Reviews 

184
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Ordered march 5 followed up via email but no response 8 weeks later still no update. Definitely a scam. The contact number also unable to call. Reported to my bank to recover money.

Rated 1 out of 5 stars

SCAM DO NOT BUY. I ordered a mirror back in March 26. Emailed and got a reply saying 6-8 weeks. Thats been and gone. Emailed the company again and email bounces back and website has disappeared.... See more

Rated 1 out of 5 stars

SCAM. ordered 2 mirrors over 1 month ago and nothing has arrived. No reply from any customer service either and their instagram account has mysteriously been deleted. Contacted my bank for help and a... See more

Rated 1 out of 5 stars

Ordered mirror on 29th March, still nothing 7 weeks later, tried to email no response, absolute scam, people like this need to be stopped

Company details

  1. Glass & Mirror Shop

Written by the company

The Mirrors House is your premier destination for a stunning selection of mirrors that elevate your space's aesthetics. Explore our diverse collection, expert guidance, and quality craftsmanship to find the mirror that complements your unique style. Discover the power of reflection at The Mirrors House.


Contact info

1.1

Bad

TrustScore 1 out of 5

184 reviews

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No recent history of asking for reviews

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1.1

All reviews

(184)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM!!!

So I ordered a large mirror to find out that I have been scammed and been given a red tape!

I have emailed and no response given. I’ve also called the number provided and just goes straight to the EE voicemail.

Extremely disappointed and shocked that this still happens.

23 January 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam , fake
Please help how to get my money back. I have paid them £85.99 for a mirror, which I haven’t received. No way of contacting them.
Please help how to get my money back? Thank you

11 December 2023
Unprompted review
Rated 1 out of 5 stars

SCAM - Do not order.

SCAM. Received a roll of tape instead of a £70 mirror, they emailed to say they would refund but they didn't. Thankfully the bank were amazing and refunded me the money. Definitely sticking to Ikea in the future.

23 January 2024
Unprompted review
Rated 1 out of 5 stars

SCAM! DONT ORDER

SCAM ! DO NOT ORDER
ordered 2 mirrors 2 weeks ago and received a roll of red tape.
Absolutely fuming.
How this has not been shut down is beyond me 😡

22 January 2024
Unprompted review
Rated 1 out of 5 stars

Do not touch this scam company

Do not touch this scam company. A roll of cellotape! Instead of my mirror. They asked me to take down my reviews so they continue their scam. Thank goodness Clearpay have refunded me. Cannot believe they are still up and running. Shame on you

22 January 2024
Unprompted review
Rated 1 out of 5 stars

SCAM, FAKE COMPANY, AVOID !!

SCAM, FAKE COMPANY, AVOID !!

I wish I read these reviews before ordering.
I bought 2 mirrors costing almost £200 on 18th December, today 22nd January, I have received.. surprise surprise, a small roll of tape. I have reported this 'company' to the Financial Conduct Authority, Trading Standards and Action Fraud police. They have all advised they will be investigating them. I paid via Clear Pay and luckily after a few emails back and forth and with the crime report numbers as back up, they finally reimbursed me and agreed to cease future payments.
I urge anyone that has used these fraudsters to report them so that this does not happen to anyone else.

22 January 2024
Unprompted review
Rated 1 out of 5 stars

The biggest SCAM

The biggest SCAM. I just received my lovely new sellotape, probably the most expensive sellotape I’ll ever pay for.
DO NOT buy from this “company” they make it look very realistic even down to the tracking number but you will not receive a mirror!! Just a role of tape 1 month later.

I have been fortunate to get my money back and I hope every single one of you also gets yours back. I hope who is behind this truly has the life they deserve.

22 January 2024
Unprompted review
Rated 1 out of 5 stars

Scamming, thieving, robbing b*stards.

I mean if the other reviews haven't given you a good enough idea... scamming, thieving, robbing b*stards.

Gave me a fake Italian tracking number/website. Then apologised and gave me another snide tracking number/website that said the "postman preparing parcel" since early December.

Also received a roll of cellotape which is actually borderline comical.

Don't waste your time or money - I can guarantee you will not receive your product.

14 November 2023
Unprompted review
Rated 1 out of 5 stars

A huge scam

A huge scam! I also recieved a roll of tape instead of X2 £200 mirrors! Ignoring emails and phone number is a mobile number. Luckily for me and unlucky for the fraudster my bank has refunded me the money

20 January 2024
Unprompted review
Rated 1 out of 5 stars

ITS A SCAM!

ITS A SCAM!! Never have I fallen for one of these before. I received a bit of tape and they claimed it was my parcel but told them I had cctv. After which, they apologised and told me they’d refund my money and it’s been two weeks and still no sign of a refund!

19 January 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! avoid avoid avoid. All I received was a roll of tape. Luckily I got my money back from my bank but this company needs to be taken down ASAP! Reported to action fraud.

18 January 2024
Unprompted review
Rated 1 out of 5 stars

SCAM DO NOT ORDER OFF THIS SITE EVER

SCAM DO NOT ORDER OFF THIS SITE EVER

I ordered a mirror to arrive before Christmas. Up till now I have not received the item. I emailed them git an email off Anna stating I should go and check with my neighbours or local post office, as she sent me the tracking details, which was all a lie.

I went to my local post office depot, which that's where it should be according to the tracking details, to be told there is no such tracking number.

I have been trying to contact the number they have on their web page but can never get through, it goes straight to voicemail.

AVOID AT ALL COSTS!!!!!!!!!!!

I will be reporting this DISGUSTING company to the police and Customer Consumer Ombudsman.

They WIILL NOT GET AWAY WITH THIS by taking people's hard earn MONEY!!!

12 December 2023
Unprompted review
Rated 1 out of 5 stars

SCAM DO NOT ORDER OFF THIS SITE

SCAM DO NOT ORDER OFF THIS SITE

I ordered a mirror, instead a bit of tape in a small packaging arrived. They sent me the tracking and shown proof of this tiny package being delivered which confused me as a mirror would not fit through the letterbox. They told me there was a 'warehouse issue' sending the wrong product. I had emails with someone who did not address their name but asked for my details to refund me. Ever since I've chased the refund NO RESPONSE. The telephone number also goes straight to voicemail that's provided on their website. AVOID AT ALL COSTS!!!!!!!!!!!

30 December 2023
Unprompted review

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