Themobileswarehouse Reviews 

386
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible discounts, noting that devices arrive in pristine, brand new, and factory-sealed condition. Consumers are extremely happy with the wonderful value for money compared to standard retail prices. People also love the fast delivery service, with orders often arriving securely packaged within just a couple of days. However, some customers also noted that prices initially seemed too good to be true, causing a bit of early skepticism before receiving their items. A few reviewers also mentioned minor packaging imperfections or slight delivery delays during transit.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with items arriving in brand new... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast shipping speeds and... See more

Price

Reviewers highlight positive aspects of price, expressing great satisfaction with the substantial discounts... See more

Quality

Customers consistently note positive experiences with quality, frequently praising that items arrive in... See more

Value for money

Users describe positive interactions with value for money, highlighting fantastic discounted prices and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not going to lie, I'm shocked this is actually real! I had my suspicions being so cheap, and buying graded things before, Ive also bought phones shipped from hong kong before, but this is suprisi... See more

Company replied

Rated 5 out of 5 stars

Ordered the new Galaxy Watch Ultra 2. I was hesitant given it was more than £200 cheaper than Samsung. Watch arrived in two days via dpd in a resealed box. In perfect condition, no sign of use. The... See more

Company replied

Rated 5 out of 5 stars

Superb. Purchased a Samsung ring. Item was brand new in a sealed box. Paid less than half the recommended retail price. Even Samsung themselves couldn't match that! Genuinely impressed, certainly... See more

Company replied

Rated 5 out of 5 stars

Whilst I like to be at the cutting edge of the latest technologies, I have realised that I am not getting much for money anymore by trading up each year. To be able to buy the lastest model at a frac... See more

Company replied


Company details

  1. Mobile Phone Shop
  2. also in
  3. Electronics store

Written by the company

The Mobiles Warehouse has vast experience in the Electronics industry, buying large quantities of consumer Electronics from the manufacturer. Our power to buy this stock in bulk means we are able to pass on great savings to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

386 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(386)

125 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Item in good condition…

Item in good condition but original packaging a bit rough. No strap.

16 February 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Christopher,

Thank you very much for your positive feedback

We hope you enjoy using your new Samsung Galaxy Smart Watch

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Great tech at a fraction of the price

Whilst I like to be at the cutting edge of the latest technologies, I have realised that I am not getting much for money anymore by trading up each year. To be able to buy the lastest model at a fraction of the price of the newer models around the corner, in pretty much new/unused condition (e.g. open box) and know the device software will be supported for circa 6 years, as well as getting the majority of the manufacturer's warranty just makes sense. So I am very pleased with a number of recent purchases from Mobiles Warehouse .

16 February 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Mark,

Thank you very much for your 5* review

We hope you enjoy using your new tablet

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Superb experience.

Fantastic price paid, watch was perfect and in brand new condition. Ultra fast, secure delivery using reliable courier (DPD). Very pleased.

16 February 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Fraser,

Thank you very much for the positive feedback

We hope you enjoy using your new Samsung Galaxy Watch8 Classic

Many thanks,

TheMobilesWarehouse

Rated 4 out of 5 stars

Great price

Great price, great product. The only downside was that the courier did not offer a pick-up option.

6 February 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your positive review

Your feedback is greatly appreciated

Thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

My laptop arrived promptly and as…

My laptop arrived promptly and as described, couldn't have been smoother.

9 February 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your positive feedback

We hope you enjoy your new purchase

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Open box Samsung S25 FE…

Purchased an open box Samsung S25 FE mobile. The description provided was accurate with no unwanted surprises and was delivered promptly. After using the phone for a week I am very happy with the purchase and would definately buy other products from this Company.

3 February 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your positive feedback

We hope you enjoy your new purchase

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Great phone, great price

The phone was described as opened. It was new with all seals intact. Box might have have a very small indentation, but nothing of any concern. Fantastic phone, great service and price.

29 January 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your positive feedback

We hope you enjoy your new purchase

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Recommended

Prices seemed a little too good, but Trustpilot reviews were good, so proceeded with purchase of a new phone. Item arrived quickly and in brand new condition for an "open box" item. Will be using Moniles Warehouse again.

5 February 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your positive feedback

We hope you enjoy your new purchase

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Probably the best Samsung reseller

Bought Galaxy S25 which came very quickly and was basically brand new. Great overall service and would definitely recommend to everyone!

29 January 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your positive feedback

We hope you enjoy your new purchase

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Very impressed!

Was a little dubious as I bought the S25 fe 512GB for a lot cheaper than anywhere else on a weds afternoon and it was delivered on Friday morning. Phone is immaculate. Very happy.

5 February 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your positive feedback

We hope you enjoy your new purchase

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Arrived on time

Arrived on time . I had a problem with my pin . I reset phone and started setup again. The mobile warehouse were helpful with sorting out problem. Would recommend.

29 January 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your positive feedback

We hope you enjoy your new purchase

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Unbeatable price and fast delivery…

Unbeatable price and fast delivery would definitely recommend, and already have.

2 February 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your positive feedback

We hope you enjoy your new purchase

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Great to do business with.

Excellent service,fast delivery. All well packaged and great price.

2 February 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Lesley,

Thank you very much for your positive feedback

We hope you enjoy using your new Samsung S25

Thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Hi great communication from Adam m Adam

Hi great communication from Adam. Very pleased with the phone! Just as described. Thanks again Adam..

30 January 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Neil,

Thank you very much for your positive feedback

We hope you enjoy your new Samsung Galaxy S25

Thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Excellent Service

To simply put it, everything was great. Excellent communication, a good amount of info on their website explaining how their service works. Delivery was fast and well-priced. Highly recommended, thank you!

18 January 2026
Unprompted review
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi,

Thank you for the review, We hope you enjoy your new purchase

Thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Great customer service

Great customer service. Managed to get a refund on a return and great communication from Adam. Will be a future buyer and recommend 100%

29 January 2026
Unprompted review
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your 5* review, Your feedback is greatly appreciated

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Fantastic service

I honestly can't recommend this company enough , I was really worried after placing my order as I hadn't heard of this company before , through my own fault not checking in my junk folder , a delivery came yesterday but I needed a pin number to receive it , he would not leave the parcel without it , I sent an email saying I hadn't received a pin , someone got back to me from the mobile warehouse almost immediately, it was my fault as I said for not checking my junk emails , delivered today and I'm honestly over the moon with it , don't hesitate to trust this company, plus don't worry if you don't get a verification email immediately, you will get one eventually like I did , after panicking thinking , I hope I haven't made a mistake, I would definitely recommend this company to everyone I know and I will definitely recommend them to you , I love my new phone , thank you mobile warehouse .

22 January 2026
Unprompted review
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Maureen,

Thank you very for your kind and glowing review of our business

We hope that you enjoy using your new device

Thank you,

TheMobilesWarehouse

Rated 5 out of 5 stars

5☆ service. Looking for a new mobile phone this is the place

5☆service.
I found The Mobiles Warehouse whilst searching for a replacement phone, and I'm sure glad I found them.
I was a little wary, but read a few reviews and I spoke with one chap on the phone, took the plunge and ordered a Samsung S25+. It was ordered on the evening of 19th and received on the morning of 21st.
Excellent outer packaging, the phone was in a factory sealed box, the phone itself was as described New. It was setup and running with no issues.
I would highly recommend The Mobiles Warehouse to others and I will definitely be using their services again. I'll update the review on the phone hopefully after many years of use, as my previous Samsungs have been good.

Good Service ☆☆☆☆☆
Good Products

21 January 2026
Unprompted review
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi,

Thank you very much for the positive review and we hope that you enjoy using your new mobile phone

Many thanks,

TheMobilesWarehouse

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