Themortgagecapital Reviews 19

Sophie was great at helping me sort my re-mortgage, would highly recommend.
I needed quite a lot of help and Sophie was always polite & professional when explaining or answering my numerous questions.
Great customer service, and I will use again for my next re-mortgage.

Didn’t want to write a review and have been thinking about it for a while now. Very very disappointed with the service we received. My partner initially spoke to Kristy as my English isn’t strong, and later we both spoke to Kristy. Unfortunately, we found her tone to be quite patronising, and there were unprofessional comments heard in the background. Since then, we’ve continued receiving marketing emails from them despite our lack of interest. Overall, we found the experience rude and unhelpful and wouldn’t recommend their service to others.

Huge thanks to Kristy & Sophie for helping me through a difficult remortgage. They offered support & professionalism throughout! Highly recommended 👌 Thank you for being wonderful!!

Thank you so so much to Kristy, Sophie and the team for seeing through my remortgage from start to finish so smoothly! What an absolute dream to deal with such helpful, professional people. I couldn't have done it without you. Will definitely be recommending your services. See you again in a few years 🌟 🌟 🌟 🌟 🌟

I done a remortgage with them on a few of my buy to lets, they were brilliant like always.

Thank you

Sarah made the process of remortgaging simple to understand and stress free. Sarah answered our many questions with great knowledge and put as at ease with her friendly and professional manner. We look forward to working with Sarah at The Mortgage Capital again when our mortgage is next up for renewal.

Absolutely delighted with the professional service I received from The Mortgage Capital, Kristy and her team were very helpful and took all the stress and worries away from me and secured my mortgage for me, I honestly can't recommend them enough, if you want a mortgage without all the stress then I would HIGHLY RECOMMEND them.

Joe secured me a great 5 year deal on my mortgage, process was smooth and I had to do very little. Thanks.

Excellent customer service. Acting swiftly on my mortgage renewal, at a time when rates were through the roof and TMC still managed to get us a great deal and took all of the hassle out of it for us! Very knowledgeable and keep you informed at every step of the process.

Thanks team TMC!

Can't thank Kirsty and her team enough.

Having been passed for a mortgage but the house failing threw us out of kilter when we were told that our bank would support us for another house but not for this style of house. The house in questions was near the sea and built in 1901, we were unable to ascertain what the actual reason was but Kirsty made us aware what the likely reasons were.

Whilst we could have looked for a different house, the style and period features are what appealed to us and we wouldn’t have chosen a different style just so we got a mortgage. Having been advised to give The Mortgage Capital a try, I am so glad we did and would use Kirsty and her team again if we ever bought another home.

We were kept up to date throughout the process, advised when issues arose of the best way to get around the problems as they arose. Having bought a house before, the difference between a bank and the personal touches the team give you are second to none and I was shocked at sometimes how much they were in touch for the small details. A breath of fresh air.

You won’t be disappointed, avoid the banks and get a more personal approach so you know where you are at any point.

Many thanks to you all.

Daz & Emma

Kristy made a stressful time really easy and smooth.with brilliant advice she is a very professional person who I would trust and recommend without hesitation. Thank you so much for all your help and support

Joe and Kristy are absolutely everything you will need in a mortgage advisor, They made the whole experience easy and stress free, Especially if you’re a first time buyer! Really keep it simple for you to understand, But they are so professional and brilliant at what they do. Highly recommended.

Kristy is very knowledgeable and makes all the options clear before anything proceeds. She has always been able to answer any questions we have and her communication is top-notch. My wife and I would recommend Kristy and The Mortgage Capital to anyone.

Second time using Kristy and her team.Wouldn’t use anyone else.very helpful and always answering whatever questions u might have.

Kristy handled my remortgage regarding a property I rent out in Staffordshire. I did not have to worry about a thing, Kristy got me the best deal that met my requirements. Throughout the process she provided me with regular updates and explained everything I needed to do to ensure a smooth transition. Kristy is exceptional, thank you.

I have had absolutely outstanding experiences every time I have used The Mortgage Capital.

Kristy Walsh, with whom I've had the pleasure of working, is highly professional, proactive and motivated, and has done excellent work every time I've required mortgage and insurance related services and advice.

Kristy and her colleagues have gone the extra mile every step of the way to ensure that my experience has been as easy and smooth as possible.

I will be using The Mortgage Capital again without hesitation the next time I require related services.

Professional service throughout
Always available and able to answer any of the questions I had. Couldn’t recommend enough.

Have used Kristy twice now for my re-mortgages. Always so helpful and professional, wouldn't use any other broker! Her staff are always there to help us and answer any questions we have with out hesitation. High reccomend the mortgage capital!

Highly recommended! I felt instantly at ease under the guidance of Kristy and Andy, both of whom are extremely knowledgeable of their profession and products.