themortgagehome.co.uk Reviews 16

We cannot thank Sophie and her Team enough for arranging our mortgage for us. They got us a really good deal in a challenging market due to world events. Very professional in their dealings with us and always kept us informed and significantly reduced our stress levels. Their service is good value for money.

Excellent service and very helpful advice.

The Mortgage home is the best around. I've tried a few different brokers over the last 20 years and Sophie and her team care more than anyone else and really work hard to get you the mortgage you need. If its a difficult mortgage, I find they excel, so if you think you can't get one, give the team a call... I genuinly thought it was impossible and I'm now writing this from my home.

TMH have been fantastic at arranging our mortgage for us. They are so efficient and helpful and we couldn’t be more grateful. We only had our offer accepted on the property 2 weeks ago and today we’ve received our mortgage offer, which is much faster than we were expecting! Sophie helped us get the Mortgage in Principle quickly so we could proceed with the purchase and everything to this point has been really straightforward and easy so thank you Sophie, Yvonne and all the team!

Another mortgage offered. This one had problems (from the house and bank end). The Mortgage Home stuck with it relentlessly and got the success. They are on the ball, friendly and motivated to help.

Speed, efficiency and professionalism! We are repeat customers, with TMH having arranged a BTL mortgage and our residential mortgage for us in the past. This time was arranging a re-mortgage for our residential property. This was done, including research, illustrations, submission and receiving the offer in around three days. Communication was clear and effective and I can't recommend TMH highly enough.

Donna and the team at TMH have been amazing. They are efficient, knowledgeable and so incredibly helpful, making the whole process run smoothly. Nothing is too much trouble and I can not praise her enough.

Donna has been an absolute superstar helping me and my partner through the daunting process of owning our first home. Nothing was too much trouble for her helping us through every step and explaining things in terms we could both understand.

We are both so very grateful to Donna and the Mortgage Home, we literally wouldn't have been able to do it without you guys so thank you.

5 Star Service, would recommend to anyone looking for help with their mortgage.

Excellent customer experience with The Mortgage Home. Donna has done several mortgages for me in recent years and she is always fantastic. Excellent communication and very thorough. She has a lot of experience and can answer any questions you have no matter how bespoke or complex they may be. I often recommend Donna and the team to anyone I know looking for mortgages.

Donna and her team at The Mortgage Home have been absolutely fantastic. We were an awkward case due to my age and income being from pensions.
We were given several mortgage options in the end, and have managed to get our house purchase through to completion with their help.
Their communication was exceptional throughout the process and their partners even sorted out Buildings Insurance for us at an excellent price.
We will definitely use The Mortgage Home again for our future dealings.
Brian and Wendy Bannister

I'd like to give more than 5 stars! The Mortgage Home are brilliant - they rose to the challenge to find us a Mortgage and didn't give up, Sophie continues to impress me with her knowledge of the industry and her determination! Sophie was a delight to talk to and felt in very good hands. Cait & Yasmine have been super, their communication style is quick, kind and really friendly. Looking forward to the next steps - I know they'll look after us! As first time buyers, I'm really glad The Mortgage Home is helping us through it.

Really pleased with the service we received from The Mortgage Home. Yvonne looked after all the necessary paperwork on the properties we refinanced, which was perfect for me. I wanted a done-for-you service, and that was what I got.
Many thanks for an excellent job.

Donna and her colleagues have been fantastic right from the start. Took time to understand my situation and needs and came up with options, which were clearly explained to me so that I could make an informed decision.
And then they just made it happen, handling all of the things that can take so much time.
Communication was clear and I was always kept informed on progress.
Continuing to support me through the process.
All in all a brilliant service and very much appreciated!

I can't recommend themortgagehome enough. They've made a typically stressful process, really simple and easy to navigate.

The support is great and continues post-offer.

Really great throughout the process. Able to help find us a mortgage that another broker struggled to find. Very responsive throughout and can’t recommend them enough. Will definitely use again.

Outstanding Personal Service
This is customer service as it should be. Sophie and her team offer great advise and are beyond professional and helpful. But where this company really comes into its own is they are contactable - no excuses of they are busy they will ring you back and don’t. Sophie and her team respond quickly and effectively. They make you feel special and valued as a customer and no matter what hurdles appear on the mortgage journey they do exactly what is needed in a timely manner and without fuss to get the matter sorted.
I have used others as I am a property developer but moving forwards The Mortgage Home will definitely get my business. I cannot stress the difference in the service they offer it’s chalk and cheese from the normal and makes you realise how we normally settle for ok to poor.