Disappointing experience — car not fit for purpose I bought a car from this garage expecting it to be of satisfactory quality and fit for purpose. Unfortunately, that has not been my experi... See more
Company replied
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Disappointing experience — car not fit for purpose I bought a car from this garage expecting it to be of satisfactory quality and fit for purpose. Unfortunately, that has not been my experi... See more
Company replied
£482Booked for a service one month in advance. Was told I would be contacted before service to confirm.As I had heard nothing contacted garage day before service was due.Only to be told vehicle had no... See more
Having purchased my vehicle from tge dreadful Weston Carbase I have used Taunton Motor Company on a number of occassions to perform a variety of work completed under the terms of my warranty. Each t... See more
We were looking to upgrade the car due to a new family member. The motor company and their staff were helpful with the advices and the prices were fair. Due to my line of work it was really nice that... See more
Used car sales, repairs and maintenance along with Mitsubishi Aftersales.
Cook Way, Bindon Road, TA2 6BJ, Taunton, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Dan, Peter and the team have been outstanding through the whole process of buying my new car. I was very nervous and had no idea where to even start!!! Peter approached us on the forecourt and then Dan showed us a few cars which he thought I’d like. They went above and beyond quoting mine and my partners car also. Which was much appreciated. I have been able to go away from the garage having had my car for a whole week now and feel comfortable and safe in it. Dan took the time to show us all the extra things in the car such as the A/C which I didn’t have in my old car and all the mod cons!!! The test drive was comfortable and I didn’t feel pressured into buying the car. Which I felt had been at bigger companies we had been to that day. I would recommend Dan and the team to anyone. You have all been a pleasure and went above and beyond to get the car sorted for me as soon as you could. Thank you so much for your time and I’ll be coming back to you for future business and recommending to friends also. You are all great at your job and all get gold stars from me. Thanks again. Emma R
£482Booked for a service one month in advance. Was told I would be contacted before service to confirm.As I had heard nothing contacted garage day before service was due.Only to be told vehicle had not been booked in .In fairness to K & R they carried out service in the afternoon. Also was quoted £456 and Bill was £482 .Standard of work was good but really need to get there act together.
Dan Rawlings is an incredibly kind, funny and non-pushy salesman, and we had a great afternoon looking at many different electric cars with his assistance. Nothing was too much trouble, and he really helped us move forward our decision making. Sadly they didn't have in stock the car we wanted, but we waited a few weeks to see if they could get one in as we would have preferred to buy from him than anyone else. In the end that didn't work out, but even then, he was kind and friendly when we bought from elsewhere. Best salesman in the South West in my opinion!
The care, thoughtfulness & kindness shown to my elderly parents in their buying process was handled superbly by Dan & Peter who gave 'time' & space with informative language, no sales pressure, fairness, understanding & reassurance throughout. Thus leaving them with a hugely positive experience at The Motor Company as being well looked after, satisfied clients who are very pleased with their new Car which was presented excellently in every aspect & absolutely spotless.
Thank you both, your kindness, good manners & respect for a couple in their 70's was sincerely appreciated...
Great customer service, Dan wasn’t pushy and was very personable. We went away after the test drive to think about it and weren’t hassled to make a quick decision. They gave us a good offer on part exchange and we would recommend them.
Have just had the pleasure of buying my new car from Dan at The Motor Company in Taunton. The whole experience was not like many dealers I had dealt with in the past. Dan was informative, knowledgeable and answered all my questions. There was no pressure and nothing was too much trouble! Will be back when my wife’s car is due to be changed!
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