themparts.com Reviews 45

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Wish there was an option to give no stars. They suggest wrong parts and then you cannot call the company. The number is invalid. No one responds to emails and the chat is a joke. Hopefully you can dis... See more

Rated 1 out of 5 stars

Scam comapany. No communication when a package was lost due to a incorrect address and no accountability taken. Email response was "we are not responsible for packages that are not recieved".

Rated 1 out of 5 stars

Dishonest company. Advertized genuine parts, charge a premium and send you cheap made in China generic parts. The do not respond to emails and there's no way to return or get a refund. I'm desputing v... See more

Rated 1 out of 5 stars

I got scammed basically. Ordered a part - lint filter for a specific LG dryer (3 years old more or less). They sent a wrong one. I sent an email requesting a replacement for a correct one or refund. G... See more

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1.5

Bad

TrustScore 1.5 out of 5

45 reviews

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Rated 1 out of 5 stars

Misleading shipping times and terrible customer service

Just another internet arbitrage vendor with a flashy website and no sense of mission or customer service. I ordered a dryer part that they said could get to me in two days which earned my business even though price was higher than market average. Two days became seven days, then a typo in their label made the item undeliverable and returned.

I informed them (which was disappointing that they weren’t more proactive) and they shrugged off responsibility and gave me the phone number for the post office. All further outreach was ignored.

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Ordered $80 worth of parts never…

Ordered $80 worth of parts never arrived after 2 weeks! Emailed customer service who sent a pic of someone else's porch claiming it was delivered and more or less said sorry about your luck! However usps shows the tracking as a problem with the shipping and still traveling....SCAM

27 May 2025
Unprompted review
Rated 1 out of 5 stars

This is SCAM VENDOR..

This is SCAM VENDOR... LOOK at website, supposedly have London address, but says phone is not working. They will NOT respond to emails. Ordered what they represented as genuine LG part, they had another Amazon vendor send cheap Chinese knock off. AVOID THIS SCAM VENDOR AT ALL COSTS

7 May 2025
Unprompted review

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