I had a query with my account and the agent I was dealing with was extremely helpful. He dealt with my query in a sympathetic way and managed to get me a satisfactory outcome. For this I thank him ver... See more
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Spoke to one of your customer support team her name is Sara she has great customer service my problem was resolved and I love the way she handled the conversation. Many thanks to Sarra for assistin... See more
I'm am subscribed to this, how I don't know. I'm just seeing my money debited and loads of bank charges. I saw one email sent to me and I unsubscribed to date still not done very frustrating. I deman... See more
Daisy helped so much to assist when our lifestyle took a turn for the worst. Thanks Daisy. Your assistance made a significant impact on my family🙏
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Hi I am very dessiponted I cancel my…
Hi I am very dessiponted I cancel my membership but still you trying to deducted money from my account
I have accidently subscribed to The Mudgarden in…
I have subscribed to The Mudgarden in some way. There was a deduction on my bank account, and I was not aware exactly what it was for. I normally send unknown emails to spam. I checked my spam and eminently contacted them, and Josef assisted me. He was very kind and helpful and assured me that my account would be canceled and that I would receive a refund. He was great, kind, and helpful. Thank you, Josef!
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