TheNavMan.com LTD Reviews 856

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Today I installed everything. Software, license, maps and POIs. Everything worked great, everything went smoothly. I translated the installation instructions that THENAVMAN sent me by email into Germa... See more

Company replied

Rated 5 out of 5 stars

Wanted to update my MMI 3G+ & maps in my 2013 RS5, but didn't want to have to remortgage the house in order to afford Audi main dealer prices (and from experience, less than excellent service). Found... See more

Company replied

Rated 5 out of 5 stars

I ordered a whole set of digital downloads. All files downloaded and extracted perfectly. The instructions are excruciatingly detailed, but that’s a good thing. It ensured that every step of a lengthy... See more

Company replied

Rated 5 out of 5 stars

Fast shipping! I received my order in only a couple days from the U.K. The expert instructions were detailed and easy to follow. Installation was a breeze. My USA spec 2018 S3 now has all the latest u... See more

Company replied

Company details

  1. Vehicle Parts Shop
  2. GPS supplier
  3. Used Vehicle Parts Shop

Written by the company

Your online Audi vehicle software and navigation specialists. Specialising in all aspects of the Audi MMI systems from software to navigation maps, CarPlay and Android Auto.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

856 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered this product after watching a…

I ordered this product after watching a YouTube video on its installation. I ended up watching the video to do the install at home when the product arrived. It was easy to install and the car is doing great. Thank you for the easy to use product and the fast response. Highly recommend.

20 May 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Robert,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

The NavMan Experience

My experience with NavMan was great. I had some questions prior to my purchase and all questions were answered to my satisfaction. I had a couple of minor issues doing the installation. I emailed customer service and the issues were resolved.
NavMan Customer Service is #1.

9 June 2024
Unprompted review
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Kenneth,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Excellent product.

Excellent product and Service.

28 May 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Gary,

Many thanks for taking the time to leave us a review, it's very much appreciated! We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Smooth installation

Smooth installation! The customer service was really excellent, would definitely recommend to any friend.

19 May 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Monica,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Superb from start to finish

I stumbled across The Nav Man whilst nosing on Youtube, looking for ways to unlock android auto in my 2019 TT 40..

I followed their webpage and took a photo of my software version and ordered the updates via post.
2 days later three memory cards turned up and I emailed for the install PDF etc I emailed on the saturday but sadly as they were closed, but I got my install instructions this morning first thing.

Just finished updating the car with no issues at all, the Software and MMI cards took barely anytime however the maps do take some time so make sure you have something in the car with you to keep you occupied (I watched tv on my tablet)..
Sure enough the updates completed and I'm a very happy chappy. Cheers to TheNavMan team.

10 June 2024
Unprompted review
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Gareth,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

The instructions were perfect and the installation worked flawlessly!

The instructions were perfect and the installation worked flawlessly. I must admit that the prospect of "bricking" your car is somewhat daunting, however, the folks at TheNavMan seem to be on their game with this software.

17 May 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Vaughn,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Great product

Great product, easy to use and works well

27 May 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi John,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. I had 1 issue during installation (my fault). Ben was very quick with advice. The upgrade works perfectly!

6 June 2024
Unprompted review
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Mike,

Many thanks for taking the time to leave us a review, it's very much appreciated! We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Great communication throughout the…

Great communication throughout the process. Any issues I had were dealt with swiftly. A great experience and would deal with again.

26 May 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Russ,

Many thanks for taking the time to leave us a review, it's very much appreciated! We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Really good stuff

Really good stuff. Thank you

26 May 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Alejandro,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

The NavMan did a wonderful job in…

The NavMan did a wonderful job in providing the SW to update my A6... willing to answer any questions or provide anything that was missing, nothing was missing. The instructions were as clear as possible, when covering so many versions. Some assumptions were made on my part, but they all worked out perfectly. The maps are current, but the Wal-mart next to my house is not on the map, sort of funny.

25 May 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi M,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

After enquiring which Satnav update I… Audi 2024 software and maps update for an A4.

After enquiring which Satnav update I needed to upgrade my car Ben was quick responding.
My three update SD cards arrived quite soon after purchase and an email with instructions how do the upgrade. Step by step, easy to follow instructions allowed me to update in two 2.5hrs.
Job done and all activated ok.
Well done Ben on making it simple to do.

17 May 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Mr,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

The sauce of the awesome!!!👌

Fantastic product backed by people who know what they're doing

7 June 2024
Unprompted review
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Chris,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Bluetooth and SatNav fixed!

My Audi A6 had developed a fault that stopped the phone connection and the satellite navigation from working.
Having been turned away by local Audi ‘experts’ and a conversation with the main dealer that sounded expensive even if it didn’t get fixed, I found theNavMan online.
I bought a software bundle that was tipped to fix the fault as well as provide up to date maps and the much sought after Apple CarPlay to my 2015 A6 Avant.
The results were fantastic; phone service was restored as was the SatNav features. What was even more reassuring was the tech support provided by Ben. The detailed instructions were helpful but when the first attempt didn’t bring the desired results Ben was quickly on hand to offer advice and success was achieved.
I really appreciate having one to one support, it’s more valuable than words can express. I have no hesitation in recommending TheNavMan.com if you want an upgrade or need a bug fix.

7 June 2024
Unprompted review
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi NW,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Mr,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Great product and customer service

Great product and customer service

17 May 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Jason,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Super easy and affordable with fast…

Super easy and affordable with fast shipping and fast customer service

23 May 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Joseph,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Easy to follow instructions

Easy to follow instructions, works perfectly

17 May 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Dan,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Audi A5 2019

Thanks for your support and goodwill policy!

6 June 2024
Unprompted review
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Sergei,

Many thanks for taking the time to leave us a review, it's very much appreciated! We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Good products with simple instructions…

Good products with simple instructions and great customer service, all queries answered immediately and all products dispatched within 2-3 days.

23 May 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Paul,

We always love to hear our customer's feedback and we thank you for taking the time to leave us a review. We look forward to helping you again soon!

All the best,
TheNavMan.Com Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look