The Neon Company Reviews 

We ordered two neon signs for our company and are very satisfied. Good communication before ordering where we got the help we needed, and also after we placed the order.
The signs were easy to install and now 1 year later they still work perfectly. Can highly recommend!

We were looking for a sign ofcourse and after we completed the online request for a quotation, this was send right away. Follow ups were done, advice and assistance was given, and the end product was nice and tastefully done

I ordered a 2 color neon sign on a rectangle acrylic mirror plate, so I could frame it myself. First of all the corners are rounded and there are holes on every side to mount it, I never said that on the telephone or in mails and I explained many times that I will frame it myself, I honestly don’t understand why it came like this.

Second the transformator is making a really high pitched sound, so when it’s turned on it is not bearable. The neon colors interfere with each other, I’ve worked with other companies before and it was never a problem to do that. If Im turning on one element, the other switches also, this is not what I requested.

I tried to contact the company via e-mail, WhatsApp and letters, but they keep ignoring me and tell me custom neon signs cannot be refunded. They obviously delivered me the wrong, broken product and by law they would have to at least rework it. Still no sign of trying to make things work again, they took my money and ghosted me...

UPDATE:
After posting the bad review, they contacted me again and fixed everything, I now received the Neon sign as originally planned and it works and looks good. They also let me keep the first, broken one.

Very Good customer-service. I had realized that My design had a fault in the picture I sent, so I wrote to them to correct this although I had already sent an approval. They stopped the production and corrected it for me. It arrived safely after a few weeks. I’m very satisfied!

A great LED sign we received within 2-3 weeks like expected!
Great service and even better quality!

Thank you for god service and a great product!

Fast deliver and good product. Quality good, how long it works....time will tel😉
Delivery was to Finland and packing was ok also, no damages.

Great flexibility in terms of design. Customer service normally quite available by phone or email if you reach out.

top service - one of the letters was not working after a little while - the send me a new sign - perfect service - thank you for that

Sign looks amazing.

The response to our design input was exceptionally prompt, with changes implemented very quickly.

The post-purchase customer service has been exemplary. When a few lights on the LED sign stopped working, we sent them pictures, and they immediately began reproduction. A new sign is already on its way to us.
Just great

Very happy with the delivered sign! Small issues were handled quickly and we are very satisfied. We will even Orden another sign now!

Our Logo is a little more difficult due to several color gradings, but it was great how the Neon Company solved it. We just hung it up and it looks stunning!
Also the entire ordering and payment process as well as the delivery time were all perfect.
So in case you have been fancying a Neon sign, we can definitely recommend the Neon Company!

I am very pleased with my experience at The Neon Company. The product quality is excellent, shipping was fast, and the prices are very competitive. Additionally, the customer support was quick and helpful. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

I'm thrilled to share how much we adore the neon lights in our office! They've become a real hit among our team, adding a vibrant touch that instantly modernizes our workspace. The quality of these signs is exceptional, radiating a brilliant glow that creates the perfect ambiance for productivity and creativity. Plus, the assistance from Rico Dullemont has been outstanding. His support and responsiveness have ensured that our neon light experience has been nothing short of fantastic. We're absolutely delighted with our neon lights and highly recommend them to anyone looking to level up their office environment!

After I received a quotation, my Neon-sign was arrived within 2 weeks. The quality is to good to be true. I had an issue with the adapter, but this was fixed in a few days! Great service! I would tecommend The Neon Company!

We are very happy with the products we got from the Neon Company and can really recommend them.
And the service is 10/10, quick answer and reaction.

Everything was perfect. Got a good price and even got a bigger one than ordered. They told me, that they couldnt produce it with 70cm length because of our font, so we got a even bigger one - for the same price.

Thank you! Really Happy. Perfect quality

Very friendly and professional people and perfect work! We are extremely satisfied with the LED-Neon-sign and got a lot of positive feedback from visitors of the dancing school “tanzwelt SCHAUBURG“, which is the biggest dancing school in Germany.

My neon sign just looked amazing!

Also the process of configuring it and directly the the price was really nice. Would order again!