I have had the misfortune to purchase an item through Fruugo, thats was supplied by the retailer Nifftynook. Fruugo has indicated that the item is lost, and to contact nifftynook, hence this review.... See more
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Unfortunately, the product from Nifty Nook was faulty, breaking at first use. However, this is not the fault of the company,who dispatched it promptly and packaged well. They are supplying a replacem... See more
Company replied
the item was delivered by evri and sadly was smashed this was is a photo frame for my grandsons first birthday. Nifty Nook arranged a collection for the item the next day and a replacement was sen... See more
Company replied
There was an issue with my received order, however the customer service I received was excellent and the matter was sorted out very promptly. The products themselves were well packaged and of lovely... See more
Company replied
Company details
Written by the company
The Nifty Nook, for all things quirky and unique for your home and garden.
Contact info
56-60 Woodside Business Park, CH41 1EL, Birkenhead, United Kingdom
- sales@theniftynook.co.uk
- theniftynook.co.uk
3.8
Great
28 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have had the misfortune to purchase…
I have had the misfortune to purchase an item through Fruugo, thats was supplied by the retailer Nifftynook. Fruugo has indicated that the item is lost, and to contact nifftynook, hence this review. I have had absolutely no help from Fruugo.
My item was given a tracking number, and its only update was on the day i purchased it. Thats 18+ days ago, and no more info from Fruugo
23 February 2026
Unprompted review
First class service from order to…
First class service from order to delivery of my beautiful Enamel Gingerbread man keyring also excellent delivery time many thanks
3 September 2025
Fantastic experience from sale to…
Fantastic experience from sale to delivery was informed every step of the way could not be happier with the entire procedure thank you very much
25 July 2025
Reply from The Nifty Nook
Thank you for sharing your experience! The Nifty Nook ❤️
Good service
Unfortunately, the product from Nifty Nook was faulty, breaking at first use. However, this is not the fault of the company,who dispatched it promptly and packaged well. They are supplying a replacement free of charge, so all in all good service and good follow-up.
3 June 2024
Reply from The Nifty Nook
Dear Ros, thank you for your feedback. We're sorry to hear about your experience with our product. It sounds like you received a defective item, and we apologise for any inconvenience this has caused. We have contacted you directly, and we will be happy to send you a replacement item. Your satisfaction is important to us, and we want to make this right for you. The Nifty Nook ❤️
Had already ordered this bunting for my…
Had already ordered this bunting for my beach hut loved the design and wanted more.
3 June 2024
Reply from The Nifty Nook
Dear Jane, thank you so much for your continued support and for choosing our bunting for your beach hut! We're thrilled to hear that you love the design. If there's anything more we can assist you with or if you need help placing another order, please don't hesitate to get in touch. The Nifty Nook ❤️
Versatile good gift
3 June 2024
Reply from The Nifty Nook
Dear Miss Zagorska, we're pleased to hear you're happy with your gifts. Thank you for choosing The Nifty Nook ❤️
It’s ok soap but too expensive for what…
It’s ok soap but too expensive for what it is. Tiny jar.
7 May 2024
Reply from The Nifty Nook
Thank you for your feedback. We're sorry to hear that you find our soap too expensive for its size. We strive to provide high-quality products, and your input is valuable in helping us improve. We will take your comments into consideration as we review our pricing and packaging. If there's anything specific you think could enhance the value, please let us know!
Great quality
This outdoor mirror and flower pot is absolutely beautiful! Arrived quickly and well packaged. Excellent quality, so pleased with my purchase.
30 April 2024
Reply from The Nifty Nook
Dear CF, thank you for kindly taking time to leave us a fantastic 5-star review. We'll ensure your feedback is passed to the team. The Nifty Nook ❤️
This is a really cool design for a…
This is a really cool design for a small tea pot. The colour is beautiful and the pattern eye catching. I am really happy with the small tea strainer that was included in the pot. Great for a present and I will buy another one. Excellent service and choice , highly recommend.
29 April 2024
Reply from The Nifty Nook
Dear Harprit, we're extremely delighted to hear you're happy with the small teapot. We'd be delighted to serve you again in the future. The Nifty Nook ❤️
Wonderful customer service.
There was an issue with my received order, however the customer service I received was excellent and the matter was sorted out very promptly. The products themselves were well packaged and of lovely quality.
I always prefer to support small family businesses where I can and these folks are fantastic. Highly recommended.
7 March 2024
Reply from The Nifty Nook
Thank you, Joanne, for your kind words. We're extremely glad to have been able to resolve your issue and that you've taken the time to leave us a glowing 5-star review. The Nifty Nook ❤️
Beautiful item..just what my son…
Beautiful item..just what my son wanted..but it was dropped when he took it to school..and it's got a massive crack at the bottom ..so it's had to go in the bin..only used for one day
7 March 2024
Reply from The Nifty Nook
Dear Carlymarie. We understand how disappointing it must be, especially after only one day of use. Please accept our sincerest apologies for any inconvenience caused. If there's anything we can do to assist you further or if you would like to explore any options available, please don't hesitate to contact our customer service team. The Nifty Nook ❤️
Sturdy and stylish glass vase. Perfect for my painting studio.
Simple and easy to order. Arrived very quickly well packaged. Just perfect for what I was looking for. Perfect as a stylish water holder for my painting studio. Looking to order a second square vase from the company soon, as I’m so happy with this first one.
1 March 2024
Reply from The Nifty Nook
Thank you, Fiona, for taking the time to leave us a glowing 5-star review. We're delighted to hear you're happy with your purchase. The Nifty Nook ❤️
Reply from The Nifty Nook
Hello Sharon, we're delighted to hear you're happy with your purchase. We hope you'll shop with us again soon! ❤️
the item was delivered by evri and…
the item was delivered by evri and sadly was smashed this was is a photo frame for my grandsons first birthday.
Nifty Nook arranged a collection for the item the next day and a replacement was sent out immediatly
excellent service and a beautiful product
28 February 2024
Reply from The Nifty Nook
Hi Deborah, thank you for taking the time to share your experience. Sadly, sometimes things do go wrong, but we're glad we were able to get a replacement out for your grandsons first birthday. Thanks for shopping with The Nifty Nook. ❤️
Reply from The Nifty Nook
Dear Steven, thank you for taking the time to leave us a fantastic 5-star review. We're over the moon to hear you're happy with your candles. Thank you for your purchase. The Nifty Nook ❤️
Lovely item and absolute value for…
Lovely item and absolute value for money. Speedy delivery, too. Very pleased with purchase
12 February 2024
Reply from The Nifty Nook
Dear Annalisa, thank you for taking the time to leave us such a lovely review. Your kind comments have been shared with the team! ❤️
Good experience overall
The dreamcatcher I ordered from your very well laid out website came in good time! The only note I would add would be if my product came with a little leaflet with a little background knowledge on said product
2 February 2024
Reply from The Nifty Nook
Dear Richard, thank you for leaving a positive review of your dreamcatcher purchase. We'll take your comments on board and work with our supplier in the future to provide more information. The Nifty Nook ❤️
Great product and fast delivery
25 January 2024
Reply from The Nifty Nook
Dear Mr Pulham, thank you for kindly leaving a glowing 5* review of your purchase. We're glad that you're happy. The Nifty Nook ❤️
.Positive buying experience ..
.. user friendly booking page, prompt and and efficient service, swift delivery and on time, speedy refund service .. altogether a very positive experience .. thank you ..
5 January 2024
Reply from The Nifty Nook
Hello Julia, thank you so much for taking the time to share your positive experience with The Nifty Nook. We hope you shop with us again soon!
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