The Nunhead Gardener Reviews 

681
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service, mentioning that items always arrive securely packed, right on time, and in wonderfully healthy condition. People also find the online ordering process extremely straightforward, noting that browsing, selecting, and purchasing beautiful plants is an absolute breeze from start to finish. Though some customers noted occasional delivery delays, minor item mix-ups, or receiving plants that felt somewhat smaller than anticipated. A few reviewers additionally experienced issues with missing items, damaged products, or unexpected delivery fees, though these represent a small fraction of overall feedback.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the beautiful flowers,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the remarkably fast shipping... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the gorgeous plants and... See more

Order

Users describe positive interactions with order, highlighting the straightforward online ordering system and... See more

Service

Clients share deep appreciation for the service, noting that ordering and delivery provide a great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super fast same day delivery, ordered early Saturday morning and arrived in the afternoon. Stunned. Bought two Heuchera's making this the second order for this particular Heuchera (Paris). These were... See more

Rated 5 out of 5 stars

I just love the Nunhead Gardener. I'm a frequent shopper / visitor of the store and always enjoy the selection of plants and the staff members. They're all really caring. This year I placed my first... See more

Rated 5 out of 5 stars

Searched for terracotta window boxes everywhere and when I did find them they looked factory manufactured and no redeeming features. Having got some lovely plants and pots from Nunhead garden centre b... See more

Rated 5 out of 5 stars

The plant received was absolutely lovely. The service from ordering to delivery was a great experience. I am so pleased that I reconnected with Nunhead Gardener's. I used to visit many moons ago so I... See more


Company details

  1. Garden centre
  2. also in
  3. Flower Delivery
  4. Flower market
  5. Garden
  6. Homewares Shop
  7. Nursery

About The Nunhead Gardener

Written by the company

We are an independently owned and run group of South London based community garden stores. We pride ourselves on our highly knowledgeable team of horticulturalists who are always on hand to offer expert advice regarding all indoor and outdoor gardening matters in a friendly manner. We aim to cater for the needs of all types of urban gardener and home jungle enthusiast.

Whether you’re a seasoned landscape artist looking for specialty plants; an enthusiastic novice creating your first garden; or you simply want to brighten up your home or find an exceptional gift for someone special, we guarantee to help. Shop Houseplants Shop Indoor Pots Shop Garden Plants Shop Garden Pots & Accessories

Contact info

4.8

Excellent

TrustScore 5 out of 5

681 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(681)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great looking Christmas Tree

What a lovely tree!
This is the second time I have used the Nunhead Gardner for a Christmas Tree and it won't be the last.
They gave me a one hour delivery slot and it arrived exactly when they said it would.
It's not in a pot, and after one week the needles aren't dropping just as they said they wouldn't

4 December 2025
Rated 5 out of 5 stars

Great customer service

Great customer service. They had run out of one of the pots I ordered. They were so on top of it, and I not only got a replacement ordered but also got my shipping refunded. Great stuff!!

4 December 2025
Rated 5 out of 5 stars

Delivered on time

Delivered on time - with tracking so didn’t have to stay in all day. Even put tree in our stand. The tree, of course, is fabulous.

6 December 2025
Rated 5 out of 5 stars

The Nunhead Gardener makes me happy :)

I just love the Nunhead Gardener. I'm a frequent shopper / visitor of the store and always enjoy the selection of plants and the staff members. They're all really caring. This year I placed my first order (for a Christmas tree) online, and all went swimmingly. Regular updates, friendly delivery person and the most beautiful tree I could've asked for.
Thanks, Nunhead Gardeners!

5 December 2025
Rated 5 out of 5 stars

Great service

Products sent out promptly, good notification of delivery and arrived when stated. Good range of products at keen prices.

8 November 2025
Rated 5 out of 5 stars

Good, trustworthy company

I bought a voucher online for my friend. I received the email immediately, and was able to print it for her to put in a card. She was happy, a she loves Nunhead Gardener.

26 October 2025
Rated 4 out of 5 stars

Helpful member of staff.

I wanted a gift voucher as a birthday present. At first I could not work out how to order it online, so left a message on the answerphone. The next day a helpful staff member returned my call and explained everything clearly. I have now given the gift voucher, and am sure the recipient will like it.

27 October 2025
Rated 5 out of 5 stars

Lovely friendly shop

A lovely, friendly shop with knowledgeable staff and beautiful plants and pots. I bought my sister a digital voucher as she lives locally and also love this shop. One suggestion would be to make it clearer when vouchers are going to be emailed: I was asked to provide the recipient's email address, but my sister didn't seem to get an email, and there was no option to put in a specific date, so you are limited to purchasing something for (eg) a birthday on the day itself rather than in advance. Other than that, no notes :)

22 October 2025
Rated 5 out of 5 stars

Great bouquet and service

I ordered a bouquet to be delivered to my mother for her birthday. The flowers were beautiful and the service was excellent - very straightforward and efficient, kept me updated throughout via text. Would really recommend.

16 October 2025
Rated 5 out of 5 stars

Website is well designed -ordering…

Website is well designed -ordering online was straightforward.
Delivery was well communicated & efficient. The cut flowers were seasonal & beautifully put together! Even better than the photos. Thank you to The Nunhead Gardener for a high quality service!

16 September 2025

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