The Oak Bed Store Reviews 

2,724
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

What a lovely product, great quality and excellent price. Very straightforward to put together with clear instructions. Delivery was in 4 clearly labelled boxes which were delivered to our first floor... See more

Rated 5 out of 5 stars

What a great company. Contacted them by phone as we had left it late in ordering beds for guests arriving. The lady I spoke with went out of her way to get the order out to us. Many thanks to her. The... See more

Rated 5 out of 5 stars

I’ve now brought several beds from the oak bed store - I buy with confidence every time knowing it’s going to be quality - this purchase was the standing mirror - I wasn’t disappointed Solid - will... See more

Rated 5 out of 5 stars

The beds and mattresses were as described and of excellent quality. The build instructions were very easy to follow and all of the required parts were there plus some spares. Delivery was also very go... See more


Company details

  1. #25 of 115 best companies in Bed shop
  2. #49 of 227 best companies in Bedroom furniture shop
  3. #9 of 23 best companies in Furniture maker
  4. #19 of 77 best companies in Furniture Manufacturer
  5. #97 of 401 best companies in Home Furniture Shop
  6. #19 of 86 best companies in Mattress Shop

About The Oak Bed Store

Written by the company

Since 2009, we have been trading as a leading provider of high-quality Solid Oak Bed Frames. Our commitment to excellence is evident in every piece we offer, as each bed frame is meticulously crafted using only the finest quality Oak trees. This ensures not only durability and strength but also an attractive finish that will enhance the aesthetic appeal of any bedroom.

We also offer Solid Oak Guest Beds and Solid Wood Bed Frames that are manufactured to the same high standard. We believe that everyone deserves a comfortable and supportive bed, and our collection is available in various sizes to meet your specific requirements. Whether you need a single, double, king size, or super king size bed, we have the perfect option for you.

One of the key features that sets our bed frames apart is the inclusion of sprung solid wood slats. These slats provide optimal support to the mattress, preventing it from dipping or sagging over time. This not only ensures a better posture but also promotes a restful and rejuvenating sleep experience.

What truly sets us apart from the competition is the fact that all of our bed frames are manufactured exclusively for us. This allows us to maintain strict quality control and offer an unrivalled combination of quality and value to our customers. We take pride in providing exceptional products that exceed expectations and deliver long-lasting satisfaction.

We are dedicated to helping you create the bedroom of your dreams. With our expertly crafted bed frames, you can enjoy the perfect blend of style, comfort, and durability. Experience the difference that our Solid Oak Bed Frames can make in your sleep and overall well-being.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Replied to 71% of negative reviews

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4.8

All reviews

(2,724)

555 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional quality bed

Exceptional quality bed. So easy to put together and our daughter absolutely loves it

10 March 2026
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Reply from The Oak Bed Store

Thank you so much for your lovely review Louise!

I’m really glad to hear you found the bed so easy to put together and that the quality has impressed you. It’s wonderful to know your daughter loves it too!

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Very Good mattress at a competitive…

Very Good mattress at a competitive price and good customer service.

24 February 2026
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Reply from The Oak Bed Store

Thank you so much for your review!

I’m really pleased to hear you’re happy with your Flow Halcyon Hybrid 3000 Mattress and that you found it to be good value, as well as having a positive experience with our customer service.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Good quality product efficient delivery

Good quality product efficient delivery

10 March 2026
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Reply from The Oak Bed Store

Thank you so much for your review John!

I’m really pleased to hear you’re happy with the quality and that the delivery was efficient too!

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Good Quality product

Delivery was easy, communication very good, Delivery choice of date . Quality of the bed is very good especially for the price paid. We had a friend who builds furniture for a living so only took him 20 mins.

10 March 2026
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Reply from The Oak Bed Store

Thank you so much for your lovely review Mim!

I’m really pleased to hear the delivery and communication all went smoothly for you, and that you were happy with the choice of delivery date. It’s great to know you’re pleased with the quality too — especially at the price — and that assembly was nice and straightforward for you.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Our bed looks exactly like the…

Our bed looks exactly like the advertised picture. It looks and feels solid. The ordering process was easy. I had questions before I finalised the order. These were answered quickly and by a human! We were happy with the delivery and the assembly service.

9 March 2026
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Reply from The Oak Bed Store

Thank you so much for your lovely review Jennings!

I’m really glad to hear your bed is exactly as expected and that you’re happy with how solid it feels. It’s also great to know the ordering process was easy and that our team could help quickly with your questions.

We’re really pleased the delivery and assembly service went smoothly for you as well.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Superb service !!!!…

Excellent service and after service too . The mattress ordered is of superb quality , purchased at an excellent price. Would definitely recommend!!!!

9 March 2026
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Reply from The Oak Bed Store

Thank you so much for your lovely review Matthew!

I’m really pleased to hear you’re happy with your Flow Serenity Pocket Memory 2800 Mattress and that you’ve been impressed with both the service and aftercare. It’s great to know you feel it’s excellent quality and value for money.

We really appreciate the recommendation.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Ordered bed and mattress both delivered…

Ordered bed and mattress both delivered on time and quality not to bad for the price paid

2 February 2026
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Reply from The Oak Bed Store

Thank you so much for your review Robert!

We’re really pleased to hear everything arrived on time and that you’re happy with your bed and mattress. We always aim to offer good quality at a fair price, so it’s great to know that came through for you.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

What a joy to deal with a company who…

What a joy to deal with a company who can be reached at the end of the phone lune. I accidentally ordered the wrong size mattress and they have been incredibly helpful in altering the order with just the cost of delivery of one item.

6 March 2026
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Reply from The Oak Bed Store

Thank you so much for your lovely review Rachel!

I’m really glad we could help get everything sorted for you and make the change to your order easily. Mistakes happen, so it’s great to hear the team were able to step in quickly and get it resolved without any hassle.

Thanks again for your feedback!

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Very happy customer

The service I received from the team was excellent from the start, with the offer to send a sample prior to ordering, all the way through to delivery.
The order process was straight forward.
Any questions were answered promptly and professionally.

9 February 2026
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Reply from The Oak Bed Store

Thank you so much for your lovely review Susan!

I’m really glad to hear everything went so smoothly for you, from the sample through to delivery, and that our team were able to help quickly with your questions along the way.

We really appreciate you taking the time to share your feedback!

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

The Oak Bed Store is amazing :-) This…

The Oak Bed Store is amazing :-) This is my third purchase and won't be my last. The latest one was as a result of my original bed breaking after 6 years (through my son throwing himself onto it repeatedly) and despite it being out of warranty they went above and beyond to try and source a replacement part,but then a replacement bed frame when the original one couldn't be repaired. The quality and workmanship of their products is excellent.

5 March 2026
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Reply from The Oak Bed Store

Thank you so much for your lovely review Christine!

It genuinely means so much to us that this is your third purchase, and we’re really grateful for your continued support over the years. I’m sorry about the issue with your original frame, but I’m so glad we were able to help and get something sorted for you.

It’s wonderful to hear you’ve been happy with the quality throughout — and we truly appreciate you taking the time to share such kind words.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Quality and prompt service

Quality and prompt service

5 March 2026
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Reply from The Oak Bed Store

Thank you so much for your review Charles!

We’re really pleased you were happy with everything and appreciate you taking the time to share your feedback!

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

We ordered the Chester king sized…

We ordered the Chester king sized ottoman bed and the flow tranquility mattress. The bed is really well made and there is lots of storage space underneath. The mattress is very comfortable, medium-firm with a very soft top layer. The customer service is very good and they replied to my queries the same day.

28 January 2026
Unprompted review
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Reply from The Oak Bed Store

Thank you so much for your lovely review!

We’re really pleased to hear you’re happy with your Chester Ottoman bed and Flow Tranquillity mattress. It’s great to know you’re enjoying the storage space and finding the mattress comfortable too.

We’re also glad our team could help quickly with your queries — we always aim to be as responsive as possible.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Beautiful bed, really delighted.

Really quick postage/delivery and beautiful quality. Easy build.

3 March 2026
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Reply from The Oak Bed Store

Thank you so much for your review Ellie!

We’re really pleased to hear you were happy with the quick delivery and that the quality met your expectations. It’s great to know the build was nice and straightforward too!

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

On time

On time, friendly and efficient, no complaints.

16 February 2026
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Reply from The Oak Bed Store

Thank you so much for your review Neil!

We’re really pleased to hear everything was on time and that you found the service friendly and efficient.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Good product and great customer service

I got the kind of bed that I wanted along with a premium mattress for a decent price and the service was great. I specified on the order that the bed needed to be delivered either in just a few days or several weeks later once I returned from holiday. I got a call the next day to confirm that they could deliver the bed in the next few days and it arrived on time as promised.

12 February 2026
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Reply from The Oak Bed Store

Thank you so much for your lovely review Mike!

We’re really pleased we could get everything to you at the right time and that the delivery worked around your plans. It’s great to hear you’re happy with both the bed and mattress as well.

Thanks again for your support, it really means a lot.

Kind regards,

Georgie
The Oak Bed Store

Rated 4 out of 5 stars

They sent a couple of pieces that were…

They sent a couple of pieces that were wrong for our bed, but were able to quickly identify the problem and send new ones. Top notch customer service!

16 February 2026
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Reply from The Oak Bed Store

Thank you so much for your feedback.

I’m really sorry about the initial issue with the incorrect parts, but I’m pleased we were able to quickly identify what had gone wrong and get the correct pieces sent out to you without delay.

It’s great to hear you were happy with how everything was handled and that you felt looked after throughout.

We really appreciate you taking the time to share your experience.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

The Oak Bed Store advertised an oak…

The Oak Bed Store advertised an oak bed. I bought the bed. They had it delivered to me. I assembled the bed. It's an oak bed. Nothing more to say.

2 March 2026
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Reply from The Oak Bed Store

Thank you for your review Martin!

We’re glad everything arrived as expected and that your oak bed is doing exactly what it says on the tin.

We really appreciate your support and hope it serves you well for many years to come.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Wimbledon Solid Natural Oak Storage Bed

Five moves later and this bed is still perfect! I’ve taken it down and put it back together 6 times since 2018, and it’s still just as rock-solid as the first time. Definitely worth the investment.
Im looking to buy more oak furniture which is what reminded me of this company after so long .

22 March 2026
Unprompted review
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Reply from The Oak Bed Store

Thank you so much for your amazing review Hazel!

We absolutely love hearing this — it’s fantastic to know your bed is still going strong after all those moves. That’s exactly the kind of quality we aim for, so it really means a lot to hear.

We’d be delighted to help if you’re looking to add more oak furniture, and it’s lovely to know we came back to mind after all this time.

Thanks again for your support, it truly means a lot.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

After much searching finally found a…

After much searching finally found a three-drawer oak bedside table through the Oak Bed Store. I was able to order a wood sample to compare with other furniture I had. The bedside table is great - fully assembled and solid. Although the drawers are a little shallower than I hoped they are really beautifully made. A bargain price for something that will last a long time.

23 February 2026
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Reply from The Oak Bed Store

Thank you so much for your lovely review Jules!

We’re so pleased you found the right bedside table in the end and that the wood sample helped with your decision. It’s great to hear you’re happy with the quality and that it arrived ready assembled.

We really appreciate your feedback on the drawer depth as well — it’s always helpful for us to know.

Thanks again for your support, it really means a lot.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Bed is as advertised

Bed is as advertised - good quality and well made - no chips, dings or broken bits. Delivery went well.

26 February 2026
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Reply from The Oak Bed Store

Thank you so much for your review Steven!

We’re really pleased to hear the bed lived up to expectations and that everything arrived in perfect condition. It’s also great to know the delivery went smoothly.

Thanks again for your support, we really appreciate it.

Kind regards,

Georgie
The Oak Bed Store

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