The Oak Bed Store Reviews 

2,723
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

What a lovely product, great quality and excellent price. Very straightforward to put together with clear instructions. Delivery was in 4 clearly labelled boxes which were delivered to our first floor... See more

Rated 5 out of 5 stars

What a great company. Contacted them by phone as we had left it late in ordering beds for guests arriving. The lady I spoke with went out of her way to get the order out to us. Many thanks to her. The... See more

Rated 5 out of 5 stars

I’ve now brought several beds from the oak bed store - I buy with confidence every time knowing it’s going to be quality - this purchase was the standing mirror - I wasn’t disappointed Solid - will... See more

Rated 5 out of 5 stars

The beds and mattresses were as described and of excellent quality. The build instructions were very easy to follow and all of the required parts were there plus some spares. Delivery was also very go... See more


Company details

  1. #26 of 115 best companies in Bed shop
  2. #50 of 227 best companies in Bedroom furniture shop
  3. #9 of 23 best companies in Furniture maker
  4. #19 of 77 best companies in Furniture Manufacturer
  5. #97 of 401 best companies in Home Furniture Shop
  6. #20 of 86 best companies in Mattress Shop

About The Oak Bed Store

Written by the company

Since 2009, we have been trading as a leading provider of high-quality Solid Oak Bed Frames. Our commitment to excellence is evident in every piece we offer, as each bed frame is meticulously crafted using only the finest quality Oak trees. This ensures not only durability and strength but also an attractive finish that will enhance the aesthetic appeal of any bedroom.

We also offer Solid Oak Guest Beds and Solid Wood Bed Frames that are manufactured to the same high standard. We believe that everyone deserves a comfortable and supportive bed, and our collection is available in various sizes to meet your specific requirements. Whether you need a single, double, king size, or super king size bed, we have the perfect option for you.

One of the key features that sets our bed frames apart is the inclusion of sprung solid wood slats. These slats provide optimal support to the mattress, preventing it from dipping or sagging over time. This not only ensures a better posture but also promotes a restful and rejuvenating sleep experience.

What truly sets us apart from the competition is the fact that all of our bed frames are manufactured exclusively for us. This allows us to maintain strict quality control and offer an unrivalled combination of quality and value to our customers. We take pride in providing exceptional products that exceed expectations and deliver long-lasting satisfaction.

We are dedicated to helping you create the bedroom of your dreams. With our expertly crafted bed frames, you can enjoy the perfect blend of style, comfort, and durability. Experience the difference that our Solid Oak Bed Frames can make in your sleep and overall well-being.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Replied to 71% of negative reviews

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4.8

All reviews

(2,723)

552 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service when I had a…

Excellent customer service when I had a delivery problem, which was resolved quickly

14 May 2026
The Oak Bed Store logo

Reply from The Oak Bed Store

Hi Simon,

Thank you so much for your kind review.

I’m sorry for the delivery issue you experienced, but I’m really pleased we were able to get everything sorted quickly for you. We always aim to resolve things as smoothly and promptly as possible, so it’s great to hear you were happy with the outcome.

Thank you again for taking the time to share your feedback and for choosing The Oak Bed Store.

Kind regards,

Georgie
The Oak Bed Store

Rated 4 out of 5 stars

Quality of bed frame great, delivery poor!

Quality of the bed frame is superb, easy to assemble & looks better than we expected. Delivery however was poor. They dropped off 4 parcels would not give us time to check them, and just left. We had no headboard but a pergola instead!!!
It took us 2/3 days to get this exchanged sorted & was still not delivered to us until 5 days later. Poor company Ferduco used for delivery, drivers did not understand English & no apologies offered.

14 May 2026
Rated 5 out of 5 stars

Great company and lovely products

Great company and lovely products, really pleased with our bed and bedside tables. Georgie was super helpful checking wood colours and sending out samples.

14 May 2026
The Oak Bed Store logo

Reply from The Oak Bed Store

Hi Jen,

Thank you so much for your lovely review.

I’m really pleased to hear that you’re happy with your Chester Ottoman and bedside tables, and that everything has worked out well with your order.

It was a pleasure to help with the wood samples and colour choices — I’m glad they helped you feel confident in your decision.

Thank you again for taking the time to share your feedback and for choosing The Oak Bed Store.

Kind regards,

Georgie
The Oak Bed Store

Rated 4 out of 5 stars

Nice looking bed, quality oak.

Good communication and all went well with the delivery. The packaging was very good. The bed is good quality oak - slightly less sturdy looking than our previous bed. It was fairly time consuming to put it together but not difficult. It looks great in the bedroom and we hope it will be strong enough to last for many years. We didn't notice a weight limit on the product - maybe we missed it!

29 April 2026
Rated 5 out of 5 stars

Great product

Great product, quite easy to put together, would recommend

9 May 2026
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Reply from The Oak Bed Store

Thank you so much for leaving us your 5 star review David - we really appreciate your feedback!

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Great customer service

We had a problem with the centre rail on our bed which had broken. When i phoned the staff were very helpful and pulled out all the stops to source the new parts within a few hours which we were able to collect. Bed back to normal within 12 hours and all for free even though the bed is used every day and is 7 years old. Great customer service - thanks Georgie🙂

2 June 2026
Unprompted review
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Reply from The Oak Bed Store

Hi John,

Thank you so much for your kind review.

I’m really pleased we were able to get the replacement parts sorted quickly for you and help get everything back up and running so promptly. I know how important it is to have things resolved without delay, especially on something you use every day, so I’m glad we could make that happen.

It’s also lovely of you to take the time to share your experience — it really means a lot.

Thank you again for your continued support and for choosing The Oak Bed Store.

Kind regards,

Georgie
The Oak Bed Store

Rated 4 out of 5 stars

Good solid bed with a couple of minor issues

I ordered the Wimbledon king size storage bed and am happy with it now it's assembled. It shipped promptly and when I needed to email the company they responded quickly and were friendly and helpful.

Unfortunately I did have a few minor issues with the delivery company, firstly as on the agreed delivery date after waiting in all day the tracking updated to say they hadn't loaded my bed onto the van. After rearranging delivery and unboxing the bed I noticed some damage to one of the drawers due to how beaten up the box it was shipped in had been in transit. I opted to repair this myself by using a new woodscrew to replace a snapped one.

Another minor issue is that the drawers were quite difficult to assemble, unlike the bed itself. I had to use quite a lot of force with a screwdriver as the pre-drilled holes didn't seem to quite line up with each other.

In all I'm very pleased with the bed but the experience was let down slightly by a few issues, mostly down to the third party delivery company.

28 April 2026
Rated 5 out of 5 stars

Good quality bed frame

I am happy with the quality of my bed frame from the Oak Bed Store. From placing the order, to delivery; it was a seamless process. I would order from them again.

28 April 2026
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Reply from The Oak Bed Store

Hi Yvonne,

Thank you so much for your lovely review.

I’m really pleased to hear that you’re happy with the quality of your Westcott Bed Frame and that the whole process, from placing your order through to delivery, was seamless for you. That’s exactly the experience we aim to provide, so it’s great to know everything went smoothly.

It means a lot to hear that you would order from us again, and we really appreciate you taking the time to share your feedback.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Great bed. Great company to deal with.

Beautiful bed, really great value and superb quality. Delivery on time and delivery team really helpful.

28 April 2026
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Reply from The Oak Bed Store

Hi KB,

Thank you so much for your lovely review.

I’m really pleased to hear that you’re happy with your Boston Bed Frame and that you feel it offers great value and superb quality. It’s also great to know the delivery arrived on time and that the delivery team were helpful.

Thank you again for taking the time to share your feedback and for choosing The Oak Bed Store.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

We got the Wimbledon king size bed…

We got the Wimbledon king size bed frame and 2 bedside tables This furniture is perfect I absolutely love it - its exactly what I wanted - my husband couldn’t believe how well engineered it was - he was very impressed how easy it went together - couldn’t fault anything about it, the delivery guys were really helpful,everything was packaged well, and all great quality furniture - great experience, thankyou Oak Bed Store
A. Tinning

31 May 2026
Unprompted review
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Reply from The Oak Bed Store

Hi Angela,

Thank you so much for your wonderful review.

I’m absolutely delighted to hear how happy you are with your Wimbledon king size bed frame and bedside tables. It’s great to know the furniture is exactly what you wanted, and I love that your husband was so impressed with the engineering and how straightforward it was to put together.

It’s also lovely to hear that the delivery team were helpful and that everything arrived well packaged and in great condition. Most importantly, I’m so pleased you’ve had such a positive overall experience with us.

Thank you again for taking the time to share your feedback and for choosing The Oak Bed Store.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Great solid bed that looks really good

Great solid bed that looks really good. Georgie gave excellent customer service even on her day off!

24 April 2026
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Reply from The Oak Bed Store

Hi JF,

Thank you so much for your lovely review.

I’m really pleased to hear that you’re happy with your Wilmore Ottoman and that you’re enjoying both the solid build quality and the look of it in your home.

It was a pleasure to help, and I really appreciate you taking the time to leave such kind feedback.

Thank you again for choosing The Oak Bed Store.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

I researched a lot when finding a new…

I researched a lot when finding a new bed, I came across this company which I had never heard of before. The prices are good, and the beds are designed so well, made from solid wood. I asked a few general questions which were responded too very quickly.

The delivery process initially seems a little weird to be honest, the fact that you’re ordering a large item and you cannot select a delivery date. But it all worked out, the process was seamless due to the companies quick response. I went away on holiday and I was able to delay delivery.

The actual bed is such good quality, and lovely design. I haven’t used it for a long time so I cannot speak to the durability, but so far I am very impressed. Also love having supported a family run business.

Do not hesitate to buy your bed from here, you won’t regret it.

10 April 2026
The Oak Bed Store logo

Reply from The Oak Bed Store

Hi Natalia,

Thank you so much for taking the time to leave such a thoughtful and detailed review.

I’m really pleased to hear that you’re impressed with the quality and design of your Westcott Storage Frame, and that the solid construction and overall finish met your expectations. It’s also lovely to hear that your early experience with us, from your initial questions through to arranging delivery, felt smooth and well supported.

I completely understand your comments around the delivery process, especially when ordering a larger item like a bed. I’m glad that despite your initial uncertainty, everything worked out seamlessly and that we were able to accommodate the timing while you were away.

Most of all, thank you for your kind words about supporting a family-run business and for your recommendation — that truly means a great deal to us.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

The Team was professional and hands on…

The Team was professional and hands on in terms of the support and responses I received regarding my issue. I wish to upload Georgia for being very helpful.
Thank you to the entire team that responded to my queries and made everything work smoothly interms of organising the delivery and everything.

8 May 2026
The Oak Bed Store logo

Reply from The Oak Bed Store

Hi Maureen,

Thank you so much for your lovely review.

I’m really pleased to hear that you found the team professional and helpful, and that everything was handled smoothly for you, from your initial contact through to arranging delivery. It’s always our aim to make the whole process as easy and stress-free as possible, so it’s great to know that came across in your experience.

Thank you also for your kind mention – I really appreciate it, and I’m glad I could help.

We’re very grateful for your feedback and for choosing The Oak Bed Store.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Great company with great product

Great company with great product. Product was delivered on time with not issue

27 April 2026
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Reply from The Oak Bed Store

Thank you so much for leaving us your 5 star review Mohammed - we really appreciate your feedback!

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Great quality

Great quality. Very helpful thorough instructions. Took 2 people 4 hours to assemble.

5 May 2026
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Reply from The Oak Bed Store

Thank you so much for leaving us your 5 star review Claire - we really appreciate your feedback!

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Excellent

Bed is lovely & very well made. Easy to put together too. Did need to contact customer service for a tiny issue which Georgie sorted so very quickly for me. She couldn’t do enough to assist. Thank you Georgie 😊 Would not hesitate to recommend company.

22 May 2026
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Reply from The Oak Bed Store

Hi Sarah,

Thank you so much for your lovely review.

I'm really pleased to hear that you're happy with your Boston Bed Frame and that you found it well made and easy to assemble overall.

I'm sorry again for the issue you encountered with the footboard, but I'm glad we were able to get it sorted quickly for you. It's really kind of you to mention my help, but I'm just pleased we could get everything resolved smoothly so you could enjoy your new bed without any further hassle.

Thank you as well for your recommendation – that truly means a lot, and I'm grateful you took the time to share your experience.

Kind regards,

Georgie
The Oak Bed Store

Rated 5 out of 5 stars

Solid and aesthetic bed

Lovely looking piece of furniture, even for a bed. Great quality construction and easy to follow instructions. No negatives with my purchase.

5 May 2026
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Reply from The Oak Bed Store

Hi Mark,

Thank you so much for your kind review.

I’m really pleased to hear that you’re happy with your Chester Ottoman and that you’re enjoying both the look and quality of the piece. It’s great to know the construction met your expectations and that the instructions were easy to follow.

It’s especially lovely to hear that everything went smoothly with your order and that you’ve had a completely positive experience with no negatives at all.

Thank you again for choosing The Oak Bed Store and for taking the time to share your feedback.

Kind regards,

Georgie
The Oak Bed Store

Rated 3 out of 5 stars

I really like the product

I really like the product, can’t fault it at all. I ordered a mattress, competitively priced, great quality. Unfortunately, I wouldn’t order from this company again because the delivery agents ruined my Carpet and were quite rude about it when I pointed it out. It’s a shame because I know the contracted company have let them down on this occasion.

5 May 2026
Rated 5 out of 5 stars

Amazing service and quality

From ordering to delivery, everything was smooth. We requested wood samples initially and these arrived in good time. The storage space under the bed is unreal. Why i hadnt purchased an ottoman before now i do not know. The quality is amazing and between myself and husband was easy to assemble following the detailed instructions. Thank you The Oak Bed Store, we will definantly be using you for future purchases.

5 May 2026
The Oak Bed Store logo

Reply from The Oak Bed Store

Hi Matthew,

Thank you so much for your wonderful review.

I'm really pleased to hear that everything went smoothly from ordering through to delivery, and that the wood samples arrived quickly and helped you make your decision with confidence.

It’s fantastic to hear how much you’re enjoying your Chester Ottoman bed – that extra storage space really does make such a difference, and I’m so glad it’s been a game changer for you both. I’m also pleased that you found the assembly straightforward and that the instructions were clear and helpful.

Thank you as well for your kind words about the quality and for saying you’ll be using us again in future – that truly means a lot to us.

Kind regards,

Georgie
The Oak Bed Store

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