The Oil Depot Reviews 18

TrustScore 4.5 out of 5

4.5

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Company details

  1. Fuel supplier
  2. Diesel fuel supplier

Written by the company

The UK’s leading fuel delivery service The Oil Depot offers a nationwide managed fuel delivery service. We have industry-leading experience spanning four decades, meaning every customer, small or large, wherever they’re based, receives the support, expertise, and reassurance they need in procuring fuel without the headache.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Oil Depot and sales rep Justin Smith

Justin Smith has looked after us for a number of months now and has been excellent. His approach has been efficient and personal, and the prices have been the best each time we go to him.
Information, reliability and competitive prices is what we have received everytime with Justin. Really pleased to have him in our corner.
Henge Project Management Ltd

1 March 2024
Unprompted review
The Oil Depot logo

Reply from The Oil Depot

Thank you so much for taking the time to leave us a review and comment!

We are delighted with your feedback and will be sure to share it with Justin!

With kind regards,

The Oil Depot

Rated 5 out of 5 stars

5 Star Service

5 Star Service, New Rep Justin has taken over the account seamlessly and has gone the extra mile to ensure all our needs are met.

1 March 2024
Unprompted review
The Oil Depot logo

Reply from The Oil Depot

Hello Wayne,

Thank you so much for leaving us a review and comment!

We are delighted with your feedback and will be sure to share it with Justin!

With kind regards,

The Oil Depot

Rated 5 out of 5 stars

A fantastic company to deal with!

A fantastic company to deal with, Especially Joe Pittaway, he makes life extremely easy and always provides me with the best up to date prices for my company. Could not rate them any higher.

25 January 2024
Unprompted review
The Oil Depot logo

Reply from The Oil Depot

Hello Lewis,

Thank you so much for taking the time to leave us a review and comment.

We are delighted with your feedback and look forward to continuing to work with you!

With kind regards,

The Oil Depot

Rated 5 out of 5 stars

Excellent service where Beth went out…

Excellent service where Beth went out of her way to ensure we got an urgent delivery
Excellent customer service and would highly recommend!

31 October 2023
Unprompted review
The Oil Depot logo

Reply from The Oil Depot

Hello Alan,

Thank you so much for taking the time to leave us a review and comment.

We are delighted with your feedback and we will be sure to share it with Beth.

We look forward to continuing to work with you.

With kind regards,

The Oil Depot

Rated 5 out of 5 stars

Diesel Delivery

Great service provided by Michael Cywink. Sorted delivery quickly when much needed.

11 September 2023
Unprompted review
The Oil Depot logo

Reply from The Oil Depot

Hello Marcus,

Thank you so much for taking the time to leave us a review and comment.

We have passed your feedback onto Michael who is delighted!

We look forward to working with you in the future.

With kind regards,

The Oil Depot

Rated 5 out of 5 stars

Fuel Card/BulK Review

Great service offered by Beth and Anne Marie, good prices and excellent range of products.

31 August 2023
Unprompted review
The Oil Depot logo

Reply from The Oil Depot

Hello Sam,

Thank you so much for taking the time to leave us a review and comment.

We will pass this onto Beth and Anne Marie who will be very pleased to hear of this.

We look forward to working with you in the future.

With kind regards,

The Oil Depot

Rated 5 out of 5 stars

Only started using this company a few…

Only started using this company a few months ago. James was very helpful and professional. Will continue to use them in the future.

7 July 2023
Unprompted review
The Oil Depot logo

Reply from The Oil Depot

Hi Catherine,

Thank you so much for taking the time to leave us a review and comment. We have passed your feedback onto James who is delighted!

We look forward to working with you again in the future.

With kind regards,

The Oil Depot

Rated 5 out of 5 stars

This is a new supplier for me Joe…

This is a new supplier for me Joe Pittaway is my sales guy he is always very helpful and supplies weekly updates and very competitive first class service.

27 July 2023
Unprompted review
The Oil Depot logo

Reply from The Oil Depot

Hello Rick,

Thank you so much for taking the time to leave us a review and comment. We are delighted with your feedback and we will be sure to share it with Joe.

We look forward to continuing to work with you.

With kind regards,

The Oil Depot

Rated 5 out of 5 stars

James

James is an excellent account manager, always attentive and responds in a professional manner! I've been dealing with James for several months now and he's a good lad with a very bright future ahead of him.

31 July 2023
Unprompted review
The Oil Depot logo

Reply from The Oil Depot

Hello Chris,

Thank you so much for taking the time to leave us a review and comment. We are delighted with your feedback and we will be sure to share it with James.

We look forward to continuing to work with you.

With kind regards,

The Oil Depot

Rated 5 out of 5 stars

Reliable

A new supplier we have recently started using for our fuel. Super helpful and reliable. James is our contact, he has built up a great rapport with us in the last few weeks and we find him to be honest and transparent. Always worth a call to check prices with The Oil Depot ad they have been very competitive with other suppliers.

19 July 2023
Unprompted review
The Oil Depot logo

Reply from The Oil Depot

Hi Viki,

Thank you so much for taking the time to leave us a review and comment. We are delighted with your feedback.

We look forward to continuing to work with you.

With kind regards,

The Oil Depot

Rated 5 out of 5 stars

Top Person - Joe Pittaway

I deal with Joe Pittaway at the Oil Depot, he is brilliant, he always goes above and beyond and is always so helpful, thank you Joe :-)

26 July 2023
Unprompted review
The Oil Depot logo

Reply from The Oil Depot

Hello,

Thank you so much for taking the time to leave us a review and comment. We are delighted with your feedback and we will be sure to share it with Joe.

We look forward to continuing to work with you.

With kind regards,

The Oil Depot

Rated 5 out of 5 stars

Fantastic Staff & Company to work with

Fantastic Staff & Company to work with. I have the pleasure of dealing with multiple members or the team such as Joe Pittaway, Beth Boddy, James Johnston, Michael Cwyink and more. On every single occasion they have gone above and beyond with service and delivery of industry knowledge. Long may our working relationship continue.

25 July 2023
Unprompted review
The Oil Depot logo

Reply from The Oil Depot

Hello Jack,

Thank you for taking the time to leave us a review and comment. We are delighted with your feedback and we will be sure to share it with the team.

We look forward to continuing to work with you.

With kind regards,

The Oil Depot

Rated 5 out of 5 stars

Great Service

So easy to deal with, always polite and provides an excellent service.

20 July 2023
Unprompted review
The Oil Depot logo

Reply from The Oil Depot

Hello Carron,

Thank you so much for taking the time to leave us a review and comment.

We look forward to continuing to work with you.

With kind regards,

The Oil Depot

Rated 5 out of 5 stars

Always go above and beyond . . . . .

We have been working with The Oil Depot for several months now and it's a breath of fresh air. Nothing is too much trouble and they are nearly always able to help with next day or very quick deliveries.

20 July 2023
Unprompted review
The Oil Depot logo

Reply from The Oil Depot

Hello Kathrine,

Thank you so much for taking the time to leave us a review and comment. We are delighted with your feedback.

We look forward to continuing to work with you.

With kind regards,

The Oil Depot

Rated 5 out of 5 stars

Easy company to work with

Easy company to work with.
Working with James Johnson as my contact, we always get the best competitive price with pleasant and positive customer service.
James knows and understands our expectations and meets them every time.
never had any issues and have been using The Oil Company for 4/5 months now

13 June 2023
Unprompted review
The Oil Depot logo

Reply from The Oil Depot

Hello Daniel,

Thank you so much for taking the time to leave us a review and comment. We are delighted with your feedback and we will be sure to share it with James.

We look forward to continuing to work with you.

With kind regards,

The Oil Depot

Rated 5 out of 5 stars

The Guys For Fuel, Anywhere.

These people are just the best! They are great at solving seemingly impossible , last minute fuel requests, wherever the location.
All the staff are friendly, upbeat and knowledgeable, they are also accurate and do not promise unrealistic delivery times, which is exactly what we do not want. Greenarc have everything we need to maintain our sites, nationwide and we never consider any alternatives, because we do not ever have to, they are that good.

17 December 2022
Unprompted review
The Oil Depot logo

Reply from The Oil Depot

Hello Phil,

Thank you so much for taking the time to leave us a review and comment. We are delighted to be working with you across all of your sites and we will be sure to share your feedback with our team.

Looking forward to continue to work with you.

With kind regards,

The Oil Depot

Rated 1 out of 5 stars

Avoid - don't actually deliver

Order was placed on 7th October with plenty of notice to be delivered on 11/10. Most of our usual suppliers would work next day delivery.

My team chased Jack Helliwell at The Oil Depot all day to see where the order was and he was always chasing it up but never really gave us an answer.

12/10 - no fuel still. Our site was out of fuel and we had to stand down for the day, this cost us a lot in wages for our site workers and hire costs for the plant for the day for the non-productive hours. Not to mention this has now delayed site progress and our client are looking to put charges on top of us as we have delayed their section of works now due to our machines standing still because of this delivery that failed.

We have a contact at the company they was using to transport the fuel and they advised that the goods were never dispatched and they couldn't collect them as no label was scanned to activate their services (this should have been done by The Oil Depot).

We have had to source an alternative supplier as the issue was not dealt with nor any sufficiant apology for the delays / costs we have incurred.

I will also ask my team who have been involved in this to provide a review with their experiance.

12 October 2021
Unprompted review

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