TheOnlineCasino.com Reviews 

Pretty easy to use casino and friendly staff.

Quick as payouts to.

Top notch

The Online Casino is great! It has a great platform that's easy to navigate, I found quite a few games I really like and I haven't even tried them all yet! The support line, there's this guy named Juan...he's pretty cool too. Oh, and the take credit cards with no hassle, no waiting for crypto Yadav, Yadav, yada.

Payout came faster than expected! Great experience.

If I could give 0 ☆s, I would. I was referred by a survey site on which The Online Casino's offer states I would receive a 400% bonus. I did not. I did receive a 300% bonus, but what they failed to mention before my deposit was that I would need to wager AT LEAST 16000% of my initial deposit before I csn cashout as a condition of said "bonus." On a $50 deposit with a $150 bonus, I will need to wager at the very least $8,000 before I can cashout anything. That is absolutely insane. Customer service will not take accountability for the straight up lie published on the survey site about the 400% bonus or the fact that the payout requirements were never explicitly stated before deposit.

Edit to reply to reply: a promo code that is already selected by default and a link that was not given prior to my deposit.

Also, in your policy given on your link, it says 30× rollover, 40× rollover, 50× rollover, 25× rollover, etc, but you never define what any of those actually mean. Never does it ever say that that means you need to wager a total of [(deposit + bonus) × (rollover)] before you can cash anything at all out, even if you are willing to leave the bonus money behind.

When you look up "rollover definition in gambling" on Google, the definition is: "A rollover is a MULTIPLE OF A DEPOSIT [(deposit) × (rollover)] that you must bet in order to cash out any winnings from that sportsbook. If you deposit $200 with a 10x rollover bonus, you need to make $2,000 worth of bets." And, another example is, "With a rollover, you have to wager a certain amount before withdrawing THE BONUS FUNDS. For instance, suppose you deposit $100 and receive a $100 bonus with a 5x rollover. This means that you must bet $500 in total before you can make a withdrawal of the bonus money."

Yet, your site uses the term rollover, but the rollover you enforce applies to (deposit + bonus) not just (deposit) as in the definition of the term. If you're going to define a term in a way that differs from the general consensus of what the term actually means, then you should give your definition of the term in your policy.

Also, in many cases, if you don't meet the rollover requirements, you will have to leave the bonus and any winnings tied to it behind but if you only wagered your deposit and never wagered the bonus money, you can cashout your winnings and leave the unused bonus behind. Your site does not provide this option, and that is never stated in your policy either.

Great got my payout in around 8 hours everything went as planed

This place is awesome.
-Great games!
-Fast redemption!
-Great bonuses!
-Live chat support!

2 thumbs up!

I have nothing but good things to say about theonlinecasino and this is me being 100% honest!!! Fast payout I have no complaints!!!

The payout was fast and support was there to help. A great combination.

Love it since the day i started playing it

Friendly customer service, I love this casino

Was miss led I received the 50 percentage then I played won not realizing I had a 800 roller over to cash out.just saying first experience at any casino.Does your casino ever offer as little as $20 free no roller over for customers.

I went to bed with an $80- $90 in my balance woke up the next day and I had gone down to $10.50 ? All my money disappeared !!! When I called to ask about it they were rude condescending. Joking with me saying theee record’s show I played from 8am to 8 pm !!!! 12 hours straight lol I played a couple hours thru out the day !! Laughing saying maybe you don’t remember !! And they will never pay out I was trying and they kept saying I need to do this I need to do that I need utility paperwork showing everything I was saying is true !! They will just give you the run around he said if I use bitcoin I could possibly have my money in 3 business days !!!! What a joke this place sucks and will not be depositing here anymore what’s the point in playing if they are going to make it impossible to withdrawal ?? That is the point of playing right ? To win some money ? lol F this place customer service is a joke the people are rude as hell !!

Horrible website. Horrible UI and bad layout. They are spam calling me shortly after signing up. Clicking around and it's automatically signing me out. Site theme outdated. Social links to instagram, x, and facebook are all broken. No self-exclusion tools. Bad support.

Horrible games don’t spin into bonuses at all just a shitty slot providers etc

ACH was not available so you transferred money into 2 different credit cards and did not give me the full amount.
I was supposed to get 1400 back and only got 1000

I rarely leave reviews, but I feel it’s important to share my experience in hopes that it helps someone else.

I struggle with a gambling addiction and made the decision to close my account back in March because I knew I needed to stop. My understanding was that the account had been closed, yet I was later able to access it again in March and continue gambling. Then tried to close it again they offered me money not to close it, but ultimately ended up closing it soon after and told the agent to never allow me back and she even put notes in. Then they allowed me to open a new account. For someone battling addiction, that kind of access can have devastating consequences.

The losses that followed ultimately led me to seek help through a five-week inpatient gambling rehabilitation program. Looking back, I wish stronger responsible gambling safeguards had been in place.

If a customer has clearly indicated they have a gambling problem and asks for their account to be closed, they should have confidence that the restriction will be effective. Responsible gambling measures are there to protect vulnerable people during moments when they may not be able to protect themselves.

I’m sharing my experience because I hope the company will review its responsible gambling processes and strengthen them for future customers. If you or someone you know struggles with gambling addiction, please think carefully before playing online and seek support if needed.

*******I also must add from my experience on here playing they take days to process any payouts. And it’s a fight to even be allowed to do any payouts. And I’m not talking about just verifying identity, that was easy part ~ multiple calls pleading to make a payout. They make you feel bad about wanting a payout

I’ll leave ANOTHER REVIEW! Because TheOnlineCasino is if not THE BEST.. it’s one of them. Great customer service and payment through crypto takes a few hours but you get everything! Thank yall that work for Theonlinecasino!!