The Online Toy Shop Reviews 

Delivery was withing the alotted time. Fantastic value for money. My daughter loved it

Extremely quick service, competitive price and free delivery. Will shop here again!

Great service fast delivery all was just perfect.

I thought I'd be able to build this trampoline on my own but it definitely needs two people. One to hold the top up while the other puts the legs on. My granddaughter loves it & there's plenty of room for her to do her somersaults.

I am so impressed with both the customer service and the wonderful toys provided by this company! They gave me great advice when choosing a play house for my grand daughter, it’s arrived and is beyond expectations!! We have a very happy little girl here!! Thank you!!

As usual I was last minute, but needed to get a particular bike for my grandaughter's birthday. I emailed them to see if there was any chance of an overnight delivery and received a prompt response by phone, to say they would do the best they could. I was continually updated and the bike duly arrived on time and they even contacted me to make sure it had arrived. You don't get better service than that !

No correspondence when asked to change delivery address.
Would never use again.
They take your cash and don’t respond to messages

My toy arrived very quickly undamaged And my granddaughter loved it

Quick delivery, and cheapest price.

This company saved Christmas for us. They went above and beyond to make sure our order arrived - great communication and nice to speak to someone! Will definitely buy again from The Online Toy Shop

Having had issues purchasing a specific bike, for our three youngest children, from three other companies we thought Christmas was just never going to happen. We bought the three bikes off the online toy shop as a last resort, we were unsure if it was a reputable company or a scam site but at this point we're out of options and took the risk.

We received a phone call the following day, the bikes weren't in stock, but Charlie had not only rang us to inform us of this but also with an alternative option! We were so pleased! We might not of gotten the bikes we had been trying to get, but the alternative that Charlie offered was even better and at a considerably discounted price.

I can say with certainty that we will be using this site again, just for the simple fact that they cared enough to make sure we had something amazing for our kids to open Christmas morning.

Thank you so much.

Easy transaction just gave 4 stars just a lack of communication with delivery details

Great customer service & speedy delivery.

Scooter ordered arrived well packaged and swiftly .

Product arrived quicker than expected. Great service. The quality of the play set appears good-it is a gift so not seen it ‘in action’ yet.

The toy arrived well packaged, on time and at a fair price. Communication was excellent.

Had a few issues with my item which was really frustrating and upsetting. The Online Toy Shop have been very helpful with resolving issues. I've not had to even slightly argue my point to get a good result.
Just hope the issues don't continue with the new item.

Great selection of scooters and balance bikes. Reasonably priced and great service. Would recommend :)