Absolutely useless tracking, as noted by many other unfortunate people posting that they had similar problems, and long wait for delivery. But I would like to praise highly the young lorry driver, Aid... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
On a positive note, the driver was friendly and helpful when he arrived. And my delivery was well wrapped and in good condition on the pallet. That's important - but also important is having a r... See more
Company replied
I have had three deliveries from this company so far. The first one, I had the ETA changing to the next hour, for most of the day. I finally rang the company sending me the pallet. They had some t... See more
Company replied
Online tracking provides a 1 hour delivery window - great! Unfortunately, every time you check, this simply indicates the next hour. Please don't provide an estimated delivery time if it's just a made... See more
Company replied
Company details
Written by the company
THE Pallet Network offers award-winning services for palletised freight distribution in the UK and Ireland. We offer efficient, cost-effective palletised freight delivery with unbeatable service levels. We have over 120 Partner companies, with 140+ depot locations around the UK. Each of our Partner companies collects and delivers freight within their allocated postcode areas. This means that pallets can be collected from all over the country, before being brought into our hub, and cross docked to their destination vehicle. It's fast, super-efficient and minimises the long-distance transportation each Partner has to handle. Want to know which Partner made your delivery? Just get in touch and we'll be happy to help.
Contact info
United Kingdom
- thepalletnetworkltd.co.uk
2.3
Poor
125 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
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Shocking
Shocking, drivers not interested and they will always try to dump anywhere and drive off, plenty of other choices out there..
2 November 2020
Unprompted review
The man that delivered my package
The man that delivered my package was so nice and had so much patience. 10/10 customer service
24 October 2020
Unprompted review
Very unprofessional
Very unprofessional, depots do not communicate with customers. Error upon error, customer service gives you incorrect information, constant chasing up. If you are that busy maybe do not take in more orders!
7 September 2020
Unprompted review
very prompt and courteous
delivered 8 heavy battereis today on a pallet . Knew my location and phoned before . very prompt and courteous
10 June 2020
Unprompted review
Outstanding service
Outstanding service, driver Jason got an 18ton lorry down a residential street with parked cars on both sides. Friendly customer service and talented driver. Highly recommend.
19 May 2020
Unprompted review
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