The Payment HQ Reviews 7

TrustScore 4 out of 5

4.2

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Company details

  1. Payment service
  2. Cashpoint
  3. Business-to-Business service
  4. Finance broker
  5. Loan agency
  6. Payroll Service Provider

Written by the company

The Payment HQ helps small business owners take payments, run payroll, and access business financing — without the hidden fees, slow deposits, or one-size-fits-all support that most providers deliver. Regarded as one of San Diego’s top-rated payments firms by the San Diego Business Journal, we work with growing businesses that want more than just a low rate — they want a real partner who understands cash flow, operations, and growth. We don’t believe in locking businesses into rigid systems or forcing them into whatever platform pays the processor the most. We design payment, payroll, and funding solutions around how your business actually runs, so you keep more money, get funded faster, and spend less time fighting your back office. From restaurants and retailers to service businesses and medical practices, our clients come to us because they’re tired of being treated like a number. With The Payment HQ, you get transparent pricing, next-day funding, and a dedicated team that knows your business — not a call center. If you’re overpaying, dealing with funding delays, or stuck with outdated systems that slow you down, you’re exactly who we built this company for.


Contact info

4.2

Great

TrustScore 4 out of 5

7 reviews

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Rated 5 out of 5 stars

We love our Skytab POS

We love our Skytab POS! 🙌 Dalila Gomez from The Payment HQ made everything simple, smooth, and easy for our team. Always professional and quick to help whenever we need it. Highly recommend for any restaurant or bar!

– Amanda

1 June 2025
Unprompted review
Rated 5 out of 5 stars

I own Good Vibes CBD & Wellness

I own Good Vibes CBD & Wellness, and switching to The Payment HQ was one of the best investments I’ve made. They helped me save thousands on card processing and actually understand the CBD space, which isn’t easy. They got me approved the right way, and my account has been running smoothly for over a year. Honest, transparent and available whenever I need help. Hands down the best merchant services company around.

3 February 2026
Unprompted review
The Payment HQ logo

Reply from The Payment HQ

Appreciate you trusting us 🙏 Helping your business navigate the CBD space the right way and save real money is exactly why we do this. Grateful for the partnership and your continued trust.

Rated 5 out of 5 stars

Best Merchant Ever

Since day 1 Cesario has been our local rep and has been there every step of the way to help me whenever I needed. The Payment HQ is the best merchant services and most trustworthy company I have dealt with. They support my industry which is considered high risk and made it very easy to get me an account approved. Besides getting an account approved and processing without issue, they also had a large catalog of terminal and point of sale solutions to select from. The point-of-sale system Cesar recommended to invest in has helped save me countless hours of inventory management. You get great customer service and options to select what’s best for your business. I absolutely enjoy working with The Payment HQ and of course their best rep Cesario.
Thank you Cesario & The Payment HQ for supporting my business.

Adam's Ave Smoke Shop

9 October 2023
Unprompted review
The Payment HQ logo

Reply from The Payment HQ

Thank you Jay for sharing your positive experience working with us! Getting high risk account approved and processing seamlessly is our specialty. We are very happy to hear that you are loving your new point of sale system and that it has helped improve how you run your business. You are in good capable hands with Cesario and we look forward to being of service to you for many years to come!

Rated 5 out of 5 stars

Payment HQ is the best Merchant…

Payment HQ is the best Merchant Services out there!, not only are they local my rep Cesar always goes above and beyond to help my business with support (never switching). Even the supporting reps at Payment HQ are always willing help. The level of treatment and care I receive I can not even being to explain. I truly found a company that cares about my business needs and doesn’t treat me like a number. If you are needing or just looking for a new merchant you must to contact Payment HQ and ask for Cesar!

2 January 2023
Unprompted review
The Payment HQ logo

Reply from The Payment HQ

Thank you for sharing your positive feedback! We strive to exceed our customers expectations with a high level of service and care when we are trusted to be your payments provider. Hearing from you let's us know that our training and vision is being honored with our team members.

Cesar is one of our top guys and you are in great hands working with him. We are glad to have you as a valued customer and look forward to supporting you in the years to come.

The Payment HQ Team

Rated 5 out of 5 stars

I am lucky to work with The Payment HQ!

I am lucky to have had an exceptional experience working with Charles and Giovanni at The Payment HQ. Their team provided top-notch expertise and professionalism throughout the entire process. The platform they offer is user-friendly and robust, delivering seamless and secure solutions. I greatly appreciate their prompt and reliable customer service, always there to assist with any inquiries. I highly recommend The Payment HQ.

28 June 2023
Unprompted review
The Payment HQ logo

Reply from The Payment HQ

Hi Austin,

We appreciate you sharing your positive experience and letting us know our platform & team is delivering is delivering on its promises.

It's our goal to ensure our clients and partners have a world class experience working with us and our platform.

We look forward to being of service and thank you for your business relationship!

The Payment HQ Team

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