ThePayStubs Reviews 

1,691
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 379 reviews, reviewers had a great experience with this company. Customers frequently praise the simple and user-friendly platform, emphasizing how easy it is to navigate the website and quickly generate professional pay stubs without dealing with complex software. People also point out the exceptional customer support, noting that helpful and empathetic agents are always available around the clock to answer questions and resolve concerns. However, some customers also noted frustrating issues with the payment system, including unexpected duplicate charges and errors during checkout. A few people additionally mentioned receiving incorrect tax calculations or pay stubs that lacked standard deductions and proper formatting.

What people talk about most

User experience

Customers consistently note satisfaction with user experience, highlighting that the website is fast, simple,... See more

Service

Reviewers express strong satisfaction regarding the service, noting that it is affordable, user-friendly, and... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers praising the fast delivery and helpful... See more

Product

Reviewers highlight ambiguous aspects of product, noting that templates are user-friendly, professional, and... See more

Customer service

Users describe positive interactions with customer service, highlighting quick response times and helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After I paid and downloaded the included PDF, my boss informed me that I had submitted an incorrect company name! I reached out through the chat link & briefly explained the situation. Within one minu... See more

Company replied

Rated 5 out of 5 stars

You guys are freaking awesome! I purchased 3 stubs and 2 of them had incorrect dates! Mind you, I did this at 2 AM! I used the chat to inform them of the mistake and Thepaystubs corrected it in less t... See more

Company replied

Rated 5 out of 5 stars

The process is simple to follow, and is completed very quickly, so you see the finished item without any delays. If a problem occurs with the process you can call customer service and there is always... See more

Company replied

Rated 5 out of 5 stars

I had a great experience using ThePayStubs. The website was easy to navigate, and creating my pay stubs was fast and hassle-free. Everything looked professional, and I appreciated how simple the proce... See more

Company replied


Company details

  1. Accounting firm
  2. Financial advisor
  3. Payroll Service Provider

About ThePayStubs

Written by the company

ThePayStubs is an online check stub generator, created by a professional accounting firm. We offer clients the possibility to easily and instantly generate paycheck stubs.

Our calculations are validated by professional accountants which gives users the possibility to keep track of their finances and provide proof of income at all times.

We are available 24/7 through live chat or phone to answer all inquiries and provide personalized support.

ThePayStubs.com - Instant Online Paystub Generator

Written by the company

Committed to hassle-free document generation with accurate calculations
We have a longstanding commitment to individuals and businesses to ease the payroll process and make proof of income easily attainable.

100% satisfaction guaranteed or your money back!

Generate your paystub in minutes!

Your go-to hassle-free tax document generator with various pay stub templates available. Choose 1, fill your details, submit and print it. Just like that you now have your paycheck stub ready! Satisfaction guaranteed or your money back! Used and loved by numerous individuals and businesses.

Contact info

3.9

Great

TrustScore 4 out of 5

2k reviews

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3.9

All reviews

(1,691)

379 reviews in the last 12 months

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Rated 1 out of 5 stars

Refund Promised but Never Received

Unfortunately, I can only give this company a 1-star rating.

I made a purchase on June 5, and the system froze during checkout, resulting in my card being charged three additional times. I contacted customer service immediately and was informed that the duplicate charges had been escalated to the appropriate department for processing. I was also told that my refund would be issued within 24–48 hours.

It has now been several weeks, and I still have not received my refund or any meaningful update regarding the status of my case. I guess my refund wasn't their concern, even after I was told it had been escalated and would be resolved within two days.

The lack of follow-up and poor customer service has been extremely disappointing. I am writing this review in the hope of finally resolving this issue. It's unfortunate that I have to leave a public review just to hopefully receive a response.

5 June 2026
Unprompted review
ThePayStubs logo

Reply from ThePayStubs

Sorry you're having trouble. Refunds are generally processed immediately and funds will be returned to the original payment method within 24-48 hours, depending on your bank’s processing time. We are sorry your refund is taking longer than we expected. We would be very grateful if you could please contact our Customer Support team so we can prioritize your case and sort it out as swiftly as we can.

Rated 5 out of 5 stars

I was happy with the service

I was happy with the service; when i needed corrections it was done in a timely manner.

23 June 2026
ThePayStubs logo

Reply from ThePayStubs

Thank you for the feedback. we are glad to hear this!

Rated 5 out of 5 stars

Saved by the bell

This website really came through at a time that we really needed it. Thank you so much for this service. The website was easy to navigate and I loved how easy it was to input all information and receive an automatic generated paystub.

25 June 2026
ThePayStubs logo

Reply from ThePayStubs

Thanks for your kind words! We are so pleased to hear that we were there for you when you needed us and that you found the process simple, efficient and hassle-free.

Rated 1 out of 5 stars

The paystubs doesn't work

The paystubs doesn't work, I used to get an apartment and it didn't work and the income was valid, I do contractor work so I don't receive paystubs and need them. So I thought this may solve my issue but no it didn't work so I wasted my money.

24 June 2026
ThePayStubs logo

Reply from ThePayStubs

We sincerely apologize for the inconvenience you’ve encountered. We would like to assure you that we provide legitimate, legally compliant paystubs. Our system automatically performs calculations based on the information provided at the time of ordering.

We have sent you an email; please respond to it so we can assist you accordingly.

Rated 5 out of 5 stars

Very good experience

Very good experience and quick to setup, while making sure all thing are accurate for record keeping.

24 June 2026
ThePayStubs logo

Reply from ThePayStubs

Thank you for the feedback! Great to hear the process was fast, easy and accurate to your record keeping needs. 😊

Rated 4 out of 5 stars

Needed pay stubs to buy an rv and being…

Needed pay stubs to buy an rv and being self employed it was hard to prove income thanks to the pay stubs I was able to organize my weekly pay out of my business in a pay stub form

16 June 2026
ThePayStubs logo

Reply from ThePayStubs

Thank you for the feedback, Michael. We are glad to hear this!

Rated 4 out of 5 stars

Overall looks great but too simple than…

Overall looks great but too simple than other paystubs from adp, workday or bamboohr

18 June 2026
ThePayStubs logo

Reply from ThePayStubs

Thank you for your feedback! We’re glad you liked the paystub and appreciate your suggestion—we’re continuously enhancing our templates to offer a more detailed and professional appearance.

Rated 5 out of 5 stars

Really easy to use

Really easy to use. I needed just 3months of paystubs and this was quick and easy and helped me to calculate all the taxes and deductions too!

14 July 2025
ThePayStubs logo

Reply from ThePayStubs

Thank you for the feedback, Rebecca. We are glad to hear this!

Rated 5 out of 5 stars

I Submitted & Ordered Incorrect Company Name! …

After I paid and downloaded the included PDF, my boss informed me that I had submitted an incorrect company name! I reached out through the chat link & briefly explained the situation. Within one minute, my forms were corrected, re-uploaded, & downloaded on my end - with no additional charge.

15 June 2026
ThePayStubs logo

Reply from ThePayStubs

Thank you for your kind feedback! We're glad our support team could quickly correct the issue and provide the updated forms promptly.

Rated 5 out of 5 stars

#1 Fan!

Where have you been all my life!? No, seriously. This company is legit and delivered everything they promised! Simple and no hassle platform. Thx!

9 June 2026
ThePayStubs logo

Reply from ThePayStubs

Thank you for your wonderful feedback, Stephanie! We're delighted to hear that you had a great experience with our service.

Rated 1 out of 5 stars

No example and you don’t get what you…

No example and you don’t get what you paid for

12 June 2026
ThePayStubs logo

Reply from ThePayStubs

Don! We are really sorry for the inconvenience you have faced.

After reviewing your order, we have noticed that the weekly income was entered in the annual salary field while creating the stubs that's why the numbers were not calculated correctly.

Kindly note that we are committed to 100% customer satisfaction, so we have made the change to your stubs and then sent you the updated order. Please review that and feel free to contact us if you need any further adjustments.

Rated 5 out of 5 stars

Quick and easy for small business…

Quick and easy for small business owners like myself. High recommended if you need paystubs for your business.

11 June 2026
ThePayStubs logo

Reply from ThePayStubs

Thank you for the feedback; we are glad to hear this!

Rated 5 out of 5 stars

The use of the website

The use of the website was very, very simple and easy. I am not text savvy at all, and this was an excellent product for me. I needed to make some paystub‘s for one employee that I have and I did not want to have to sign up for an expensive payroll service and this was just exactly what I needed.

11 June 2026
ThePayStubs logo

Reply from ThePayStubs

Thank you for your wonderful feedback! We're delighted to hear our platform made creating pay stubs simple, affordable, and hassle-free for your business needs.

Rated 5 out of 5 stars

Quick

Quick, easy and very helpful 😊 Thank you.

8 June 2026
Unprompted review
ThePayStubs logo

Reply from ThePayStubs

Thank you for the feedback!

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