ThePayStubs Reviews 

1,689
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 379 reviews, reviewers had a great experience with this company. Customers frequently praise the simple and user-friendly platform, emphasizing how easy it is to navigate the website and quickly generate professional pay stubs without dealing with complex software. People also point out the exceptional customer support, noting that helpful and empathetic agents are always available around the clock to answer questions and resolve concerns. However, some customers also noted frustrating issues with the payment system, including unexpected duplicate charges and errors during checkout. A few people additionally mentioned receiving incorrect tax calculations or pay stubs that lacked standard deductions and proper formatting.

What people talk about most

User experience

Customers consistently note satisfaction with user experience, highlighting that the website is fast, simple,... See more

Service

Reviewers express strong satisfaction regarding the service, noting that it is affordable, user-friendly, and... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers praising the fast delivery and helpful... See more

Product

Reviewers highlight ambiguous aspects of product, noting that templates are user-friendly, professional, and... See more

Customer service

Users describe positive interactions with customer service, highlighting quick response times and helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After I paid and downloaded the included PDF, my boss informed me that I had submitted an incorrect company name! I reached out through the chat link & briefly explained the situation. Within one minu... See more

Company replied

Rated 5 out of 5 stars

You guys are freaking awesome! I purchased 3 stubs and 2 of them had incorrect dates! Mind you, I did this at 2 AM! I used the chat to inform them of the mistake and Thepaystubs corrected it in less t... See more

Company replied

Rated 5 out of 5 stars

The process is simple to follow, and is completed very quickly, so you see the finished item without any delays. If a problem occurs with the process you can call customer service and there is always... See more

Company replied

Rated 5 out of 5 stars

I had a great experience using ThePayStubs. The website was easy to navigate, and creating my pay stubs was fast and hassle-free. Everything looked professional, and I appreciated how simple the proce... See more

Company replied


Company details

  1. Accounting firm
  2. Financial advisor
  3. Payroll Service Provider

About ThePayStubs

Written by the company

ThePayStubs is an online check stub generator, created by a professional accounting firm. We offer clients the possibility to easily and instantly generate paycheck stubs.

Our calculations are validated by professional accountants which gives users the possibility to keep track of their finances and provide proof of income at all times.

We are available 24/7 through live chat or phone to answer all inquiries and provide personalized support.

ThePayStubs.com - Instant Online Paystub Generator

Written by the company

Committed to hassle-free document generation with accurate calculations
We have a longstanding commitment to individuals and businesses to ease the payroll process and make proof of income easily attainable.

100% satisfaction guaranteed or your money back!

Generate your paystub in minutes!

Your go-to hassle-free tax document generator with various pay stub templates available. Choose 1, fill your details, submit and print it. Just like that you now have your paycheck stub ready! Satisfaction guaranteed or your money back! Used and loved by numerous individuals and businesses.

Contact info

3.9

Great

TrustScore 4 out of 5

2k reviews

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3.9

All reviews

(1,689)

378 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Paystubs did not pass the verification…

Paystubs did not pass the verification I needed it to pass. But the process to complete was easy.

14 May 2026
ThePayStubs logo

Reply from ThePayStubs

We sincerely apologize for the inconvenience you’ve encountered. We would like to assure you that we provide legitimate, legally compliant paystubs. Our system automatically performs calculations based on the information provided at the time of ordering.

We have sent you an email; please respond to it so we can assist you accordingly.

Rated 1 out of 5 stars

Was my favorite

Found them doing research . Over the last couple
Purchases I have something wrong with my order and have to have them fix a correct it . Also they make it as if the stuff is already input when next ones needing done but the finnaly work always wrong . Think I’m gonna just find another company .

13 May 2026
ThePayStubs logo

Reply from ThePayStubs

We sincerely apologize for the inconvenience you’ve encountered. We would like to assure you that we provide legitimate, legally compliant paystubs. Our system automatically performs calculations based on the information provided at the time of ordering.

We have sent you an email; please respond to it so we can assist you accordingly.

Rated 1 out of 5 stars

generated pay date on the wrong date

generated pay date on the wrong date. didnt give an option to change the date of pay. reached out to customer service and werent helpful. do not recommend. 40$ down the drain for nothing. will be disputing this charge on my card.

12 May 2026
Unprompted review
ThePayStubs logo

Reply from ThePayStubs

We sincerely apologize for the inconvenience caused. Please note that our system automatically calculates information based on the details entered at the time of ordering. Pay dates can be adjusted by clicking on the calendar icon before placing the order.

We kindly request you to contact our customer support team for further assistance regarding your concern.

Rated 1 out of 5 stars

this page is fake

this page is fake, Do not enter your card details, they will steal your money and never send your order to your email. When you contact customer service they give thousands of excuses and do not solve the problem.

14 May 2026
Unprompted review
ThePayStubs logo

Reply from ThePayStubs

We sincerely apologize for the inconvenience you’ve experienced.

Once the payment is successfully completed, customers are automatically redirected to a download page where the file can be downloaded in both PDF and JPEG formats. In addition, an automated email containing the attachment is sent to the registered email address.

We have already reached out to you via email. Kindly respond at your convenience so we can assist you further and ensure this is resolved promptly.

Rated 5 out of 5 stars

The process is simple to follow

The process is simple to follow, and is completed very quickly, so you see the finished item without any delays. If a problem occurs with the process you can call customer service and there is always a very helpful agent willing to help you.

1 May 2026
ThePayStubs logo

Reply from ThePayStubs

We are delighted to hear you found our process simple and quick, leading to a satisfying experience. It's wonderful to know our customer service team was helpful when needed. Thank you for your kind words!

Rated 1 out of 5 stars

did not get the stubs sent to my email

did not get the stubs sent to my email

13 May 2026
ThePayStubs logo

Reply from ThePayStubs

We sincerely apologize for the inconvenience you’ve experienced.

Once the payment is successfully completed, customers are automatically redirected to a download page where the file can be downloaded in both PDF and JPEG formats. In addition, an automated email containing the attachment is sent to the registered email address.

We have already reached out to you via email. Kindly respond at your convenience so we can assist you further and ensure this is resolved promptly.

Rated 1 out of 5 stars

I didn't even use the app and they…

I didn't even use the app and they charged me 39.99 and won't give me a refund

8 May 2026
Unprompted review
ThePayStubs logo

Reply from ThePayStubs

We sincerely apologize for the inconvenience you’ve experienced.

Please be assured that we do not process or capture payments automatically. Our system is secure, and a transaction can only be completed by an authorized user with full payment details at checkout.

We kindly request you to contact our customer support team so they can review your concern and assist you further in resolving the issue promptly.

Rated 1 out of 5 stars

Not what I wanted and service doesn’t…

Not what I wanted and service doesn’t respond to resolve it

7 May 2026
ThePayStubs logo

Reply from ThePayStubs

We sincerely apologize for the inconvenience you’ve encountered. We would like to assure you that we provide legitimate, legally compliant paystubs. Our system automatically performs calculations based on the information provided at the time of ordering.

We have sent you an email; please respond to it so we can assist you accordingly.

Rated 5 out of 5 stars

I called with a concern

I called with a concern, the empathy and concern that I was met with calmed my nerves and the rep educated me on what to do in the future. I was very please I will definitely recommend.

8 May 2026
ThePayStubs logo

Reply from ThePayStubs

We're happy to hear that the representative's empathy addressed your concern effectively. We appreciate your recommendation and are grateful for your positive feedback!

Rated 4 out of 5 stars

Great Customer Service

The paystubs did not pass on VeriScan but customer service reached out and issued a full refund. EXCELLENT customer service!

4 May 2026
ThePayStubs logo

Reply from ThePayStubs

We sincerely apologize for the inconvenience you’ve encountered. We would like to assure you that we provide legitimate, legally compliant paystubs. Our system automatically performs calculations based on the information provided at the time of ordering.

We have sent you an email; please respond to it so we can assist you accordingly.

Rated 5 out of 5 stars

Excellent customer service and great…

Excellent customer service and great produce

30 April 2026
ThePayStubs logo

Reply from ThePayStubs

We're glad you enjoyed your experience with our customer service and produce. Thank you for your positive feedback; it means a lot to us.

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