ThePerfumeSampler Reviews 

317
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers love the fantastic selection of genuine fragrances and truly appreciate being able to test expensive perfumes in handy travel sizes before purchasing full bottles. People also frequently praise the lovely packaging, high-quality atomisers, and wonderful customer service provided by the team. However, some people mentioned that delivery times can occasionally be quite slow. A few reviewers noted that parcels took over a week to arrive despite paying for fast shipping, which caused some inconvenience. Additionally, a small number of consumers felt that certain samples smelled slightly different from the original scents.

What people talk about most

Product

Consumers find product to be positive, highlighting genuine fragrances with great projection, lasting scent,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and... See more

Quality

People report positive experiences with quality, highlighting that the samples and atomisers are genuine,... See more

Service

Clients share positive opinions on service, highlighting extremely speedy delivery and very quick response... See more

Price

Customers consistently note positive experiences with price, highlighting fair rates, great value, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, genuine product, can save a fortune when considering a purchase of an expensive fragrance - in advance. Nothing worse than spending a lot of money on something which just doesn’t suit... See more

Rated 5 out of 5 stars

Bought Guerlain Tobacco Honey ,great projection from this and lasts for around 5-6 hours,good unisex parfum. Great company to buy from highly recommend. Good range of perfumes and fair prices

Rated 5 out of 5 stars

I’ve had nothing but a great experience with them. I’ve ordered 3 samples by now and I can confirm the samples are genuine (long lasting) and the atomisers are good quality as well. Everything comes... See more

Rated 5 out of 5 stars

Iv made three purchases from this company The Perfume Samplers. Extremely great service and speedy delivery. Lots of product samples to choose from. Highly recommended as it gives you a chance to see... See more


Company details

  1. Perfume store

Written by the company

We at The Perfume Sampler are passionate about fragrances and want everyone to smell luxurious without breaking the bank. We sell top designer and niche fragrances at an affordable price by carefully decanting them into 5ml and 10ml travel size spray bottles from original bigger flacon. We are 100% authentic fragrance seller and do not buy or sell fake fragrances. Visit our website and sample your next fragrance before buying a full size bottle of your favorite one. We also do discount offers on our website from time to time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

317 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(317)

156 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great perfumes and fast delivery

Great perfumes and fast delivery. Will definitely buy more from this company as it gives you a chance to sample perfumes at great prices before committing to the large sizes. Well done to them.

4 October 2025
Unprompted review
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Thank you so much for your kind words! We’re so happy you enjoyed our perfumes and fast delivery. Our goal is exactly that — to let fragrance lovers explore and sample before committing to full bottles. We really appreciate your support and look forward to sending you more scents soon!

— The Perfume Sampler Team 🌸

Rated 5 out of 5 stars
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Hi Marie,

Thank you so much for your 5-star review! We’re delighted to hear you were pleased with the quality and packaging. We put a lot of care into every order, and it means a lot to know it reached you just right. Looking forward to serving you again soon!

— The Perfume Sampler Team 🌸

Rated 5 out of 5 stars

So far so good

So far, a great experience! It is really helping me find the right perfumes for me. The perfume normally comes in a nice glass tube, labelled up clearly with a gold label. (I recently received some in slightly less attractive plastic tubes). Overall, so far, I'm very happy with my experience and will continue to use.

15 September 2025
Unprompted review
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Hi James,

Thank you so much for your lovely review — we’re delighted to hear you’re enjoying your experience with us and that our glass atomizers with gold labels have been helpful in your fragrance journey.

We’d also like to clarify something important: we never send samples in plastic tubes. It sounds like you may have unknowingly ordered from an imposter site, perfumesampler.co.uk, which is not connected to us in any way. Unfortunately, they are copying our name to mislead customers and are selling fake fragrances in plastic tubes.

We want to reassure you that at ThePerfumeSampler.com, we only provide authentic fragrances, carefully decanted into high-quality glass bottles. Our 4.6-star Excellent rating on Trustpilot reflects the trust and satisfaction of our genuine customers.

For future orders, please be sure to check the website address (ThePerfumeSampler.com) and look for our logo, so you can shop with confidence.

Thanks again for your kind words and support!

— The Perfume Sampler Team 🌸

Rated 5 out of 5 stars

Long lasting smell

Quick, reliable, long lasting smell

1 September 2025
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Hi Tom,

Thank you so much for your kind words! We truly appreciate your feedback and it means a lot to know that you were happy with both the service and our product range. We’re so glad you enjoyed your experience and we look forward to helping you discover more fragrances soon.

Thanks again for your support!

— The Perfume Sampler Team

Rated 5 out of 5 stars

Excellent customer service

I must thank Rupe immensely for his brilliant customer service.

The courier gave the wrong shipping number, which caused delays. The Perfume Sampler were brilliant in maintaining their communication with me on updates. My owner arrived yesterday. The quality if the packaging was superb.

15 August 2025
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Reply from ThePerfumeSampler

Date: 19/08/2025

Hi Tom,

We just wanted to let you know that we’ve created a replacement order for you. You should shortly receive an email confirmation, and once it ships, you’ll also get your RoyalMail 48-hour tracking details.

We completely understand how frustrating delays can be, and we sincerely apologise for the inconvenience caused. Our priority is to make this right and ensure you feel confident in our service again.

As for your Trustpilot review, please feel free to update it whenever you feel comfortable — whether now or once your replacement arrives safely. Every review makes a big difference to a small business like ours, and we truly appreciate your support.

Thank you again for your patience and understanding.

— The Perfume Sampler Team

-----------------------------------------
Date: 16/08.2025

Hi Tom,

We’re very sorry to hear about your experience and for any frustration caused. We take customer communication and order tracking very seriously, and it’s concerning to hear you did not receive a reply. We’d like to investigate this immediately — please email us again with your order number so we can track this with Royal Mail and resolve it for you as quickly as possible.

We want to assure you we are a legitimate business with many happy returning customers, and we’re committed to making this right for you.

— The Perfume Sampler Team

Rated 5 out of 5 stars

Was skeptical at first

Was skeptical at first, wasn’t sure I’d get the original fragrance, but this company is 100% legit, loving my samples

13 August 2025
Unprompted review
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Hi Vijay,

Thank you for giving us a chance! We completely understand the initial skepticism, and we’re so happy to hear you’re loving your LV and Tom Ford samples and feel confident about authenticity. Your trust means a lot to us, and we look forward to helping you discover even more great fragrances.

— The Perfume Sampler Team 🌸

Rated 5 out of 5 stars

Outstanding Customer Service & Great Product Range

Firstly, I'd like say huge thanks to Rupe, what an outstanding level of high end customer service you present and what a real asset you are to this business. Truly, much appreciated!
Great product range available, and without question I'll be using you again for further tester purchases real soon.
Thanks again,
Mark

31 July 2025
Unprompted review
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Hi Mark,

Thank you so much for your incredibly kind words! We truly appreciate your feedback and it means a lot to know that you were happy with both the service and our product range. We’re so glad you enjoyed your experience and we look forward to helping you discover more fragrances soon.

Thanks again for your support!

— Rupe & The Perfume Sampler Team 🌸

Rated 5 out of 5 stars

Super quick shipping and the most…

Super quick shipping and the most gorgeous packaging! Thank you!

12 August 2025
Unprompted review
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Thank you so much for your lovely feedback! We’re delighted to hear you enjoyed the quick delivery and our packaging. We put a lot of care into every order, and it’s wonderful to know it made you happy. We look forward to sending you more gorgeous fragrances soon!

— The Perfume Sampler Team 🌸

Rated 4 out of 5 stars

Good for the price

Smells really good and came quick

9 July 2025
Unprompted review
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Hi Aderibigbe,

Thank you for your kind words, it means a lot to us. We hope you are enjoying your MFK and LV fragrances. These are most sold items in our store. Hope to serve you again soon. Thanks.

-The Perfume Sampler Team

Rated 5 out of 5 stars

Original perfume

Came in good packaging. Original perfume indeed.

4 July 2025
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Reply from ThePerfumeSampler

Hi Ajit,

Thank you for your kind words, it means a lot to us. We hope you are enjoying your MFK Oud Satin Mood fragrance. It is one of the most long lasting fragrance that also leave a hypnotic scent trail. Hope to serve you again soon. Thanks.

-The Perfume Sampler Team

Rated 5 out of 5 stars

Everything is good

Everything is good, so gorgeous package, thank you!

4 July 2025
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Thank you so much, Margarita! 🌟
We're thrilled to hear that you liked our packaging and services. Helping customers discover amazing fragrances without breaking the bank is exactly why we do what we do. We hope you are enjoying your BYREDO Tobacco Mandarin and YSL Babycat fragrances. We look forward to serve you soon — thanks again for your support!

- The Perfume Sampler Team

Rated 5 out of 5 stars

great customer service and products

7 July 2025
Unprompted review
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Hi Hawkie,
Thank you so much for your kind words! We're truly grateful for your support. As a small business, we genuinely care about every customer and it's feedback like yours that keeps us going. We look forward to helping you discover more amazing fragrances! 🌟

- The Perfume Sampler Team

Rated 5 out of 5 stars

Don’t look elsewhere

Officially my number 1 website for testers. I’m over the moon with my purchases. Sterling packaging makes it feel like Christmas morning. I also had a very pleasant exchange of emails with customer service where I suggested some fragrances to be added in their selection and their response was positive. Hands down the best out there!

29 June 2025
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Hi Franciska,

Wow — thank you so much for this amazing review! 🌟
We’re absolutely thrilled to be your number 1 go-to for samples— that means the world to us. It’s wonderful to hear that the packaging gave you that Christmas morning feeling (we love that!), and we’re so glad you enjoyed your experience with our customer service team.

Your fragrance suggestions were fantastic, and we truly value your input as we expand our collection. Thank you for being such a thoughtful and enthusiastic part of our fragrance community.

We can't wait to serve you again soon — happy sampling!

Warm regards,
The Perfume Sampler Team

Rated 5 out of 5 stars

Great customer service - more delivery options please

You should offer delivery options other than Royal Mail 48H - something faster and more reliable. My package seemingly taking an age to get to me.

Edited review:

Although I still believe you guys should offer different levels of delivery service, and please do look into this, the way you responded to my grievances was top draw. Fast, actively tried to solve the query, and were transparent regarding your processes and position as a small, upcoming company. Thanks for your help. The perfume casing is very nice by the way

24 June 2025
Unprompted review
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Updated response: 02/07/2025 21:46

Hi,

Thank you for reconsidering your rating. Your feedback means a lot to us. We have started communication with a shipping company that will do faster shipping as compared to Royalmail. We will send out updates regarding this in our news letter soon.
We are glad you liked our presentation of sample bottles. We try our best to make your experience special with every order. Hope to serve you soon again.
Thanks.

- THE PERFUME SAMPLER Team

----------------------
Updated response: 01/07/2025 21:02

Hi,

We understand your frustration with Royalmail's delivery delays, so we have decided to refund the shipping cost back to you. Hope this gesture retains your confidence in our services. Thanks.

Link to our shipping policy : https://theperfumesampler.com/policies/shipping-policy

- THE PERFUME SAMPLER Team

------------------------------

Update response: 30/06/2025 21:19

Hi,

Could you share your order number and items you have ordered? We could offer some compensation if you still haven't received your order. Please email your order details to ThePerfumeSampler@gmail.com and we will take it up from there.
We appreciate your honesty and we want to do everything to make sure you are happy with our service. Looking forward for your email. Thanks.

- THE PERFUME SAMPLER Team

----------
Response: 30/06/2025 11:30

Hi,
Could you please share your order number and order details? TrustPilot is showing you as located in Netherlands and after checking out systems we have not received any order from Netherlands? Please provide more details for us to investigate it.
Also, before posting a rating, you should have reached out to our customer support through chat option and email option. Your 3 star rating shakes our customers confidence in us. Please reassess your rating after your query is resolved.

-THE PERFUME SAMPLER Team

Rated 5 out of 5 stars

Guys and girls...these guys actually…

Guys and girls...these guys actually sell the genuine fragrances. I've made four orders now on Tom Ford private blend perfumes and all have been bang on. Be careful, there is another website called "perfumesambler" which is selling counterfeit fragrances. Ensure you are on the correct website which is "theperfumesambler"

I will be ordering again.

16 June 2025
Unprompted review
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Thank you so much for your kind and thoughtful words! We're truly grateful for your support and are delighted to hear that our service stood out to you. As a small business, we genuinely care about every customer and it's feedback like yours that keeps us going. We look forward to helping you discover more amazing fragrances! 🌟

Note:
Fraudster website - perfumesampler.co.uk
Our website - ThePerfumeSampler.com

They have frauded so many of our customers by sending them fake perfumes and sometimes not sending anything. They have copied our brand name and our concept and using our popularity to their advantage. We have complained about them to Cyber cell. We just want our customers to be aware of this and please check our logo on website before ordering. Thanks.

- The Perfume Sampler Team

Rated 5 out of 5 stars

Great idea.

Not only does this take away the risk of paying 100’s of pounds on a bottle of aftershave/perfume for something that you may not like or that suited to you it means you can have an amazing selection for a fraction of the cost. I’ve never ordered samples before but I know this is the way forward.

Ordered and delivered promptly! Great company.

22 June 2025
Unprompted review
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Thank you so much, Steve! 🌟 We're thrilled to hear that you had such a great first experience with us. Helping customers discover amazing fragrances without the risk is exactly why we do what we do. We look forward to helping you build an even bigger collection — thanks again for your support!

– The Perfume Sampler Team 🌸

Rated 5 out of 5 stars

Very impressed!

I am so impressed; my samples arrived very quickly (via free Royal Mail tracked 48), beautifully packaged & presented in high quality bottles with elegant labelling. Great value, genuine, quality fragrances. I will absolutely use this company again!

12 June 2025
Unprompted review
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Hi Clare,
Thank you so much for your kind words! 🌟 We're thrilled to hear you were impressed with the packaging, quality, and service. It means a lot to us that you appreciate the effort we put into every order. We can’t wait to have you shop with us again soon!

– The Perfume Sampler Team 💫

Rated 5 out of 5 stars

Amazing service

Amazing service! Attention to the tiniest detail! Extremely well packaged! With nicely marked glass bottles! So impressed!

2 June 2025
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Thank you so much for your kind words! 🌟 We're delighted that you appreciated the packaging and attention to detail. Our goal is to deliver a luxury experience with every sample—just like owning the full bottle. Your support and trust mean everything to us!

– The Perfume Sampler Team

Rated 5 out of 5 stars

THE PERFUME SAMPLER

This company is great to buy from, very professional
& is appreciative of your support for their small
business. Customer service goes the extra mile if
you have a problem, so buy with confidence &
spend your money with a seller that cares about
your experience with them from start to finish.

4 June 2025
Unprompted review
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Thank you so much for your kind and thoughtful words! We're truly grateful for your support and are delighted to hear that our service stood out to you. As a small business, we genuinely care about every customer and it's feedback like yours that keeps us going. We look forward to helping you discover more amazing fragrances! 🌟

- The Perfume Sampler Team

Rated 5 out of 5 stars

Best aftershave I’ve ever smelt

Best aftershave I’ve ever smelt

30 May 2025
ThePerfumeSampler logo

Reply from ThePerfumeSampler

Hi Lee,

We are glad you are enjoying your LV fragrance sample. You rating makes a lot of difference to our small business. Hope to serve you again soon.

-The Perfume Sampler Team

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