I recently complained that my money have been deducted without my knowledge for a subscription from the company. So I asked for a refund and I got my refund after come certain time. Thankyou Kevin... See more
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I think this site is a clever elaborate scam. You think you have ordered a ‘free offer’ with only postage to pay. You then find the offer has disappeared and your payment has gone TOWARDS membership w... See more
I want to express my gratitude for the speed and effectiveness in how Customer Service handled my complaint. Over the years I concluded that Customer Service Departments at most online companies, don... See more
There were some I issues faced,I contacted the customer care service and they guided me well ,I got an email from Mr Jamal who is looking after my case and I got a very positive response,the company a... See more
4.2
Great
209 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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‼️‼️‼️Big scam
9 March 2026
Unprompted review
Reply from Theperfumevip
Dear Roxana,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@theperfumevip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I was supried and pleased with the…
I was supried and pleased with the quick and adequate response and service, done by Imani.
24 January 2025
Unprompted review
Excellent and Effective Service.
I want to express my gratitude for the speed and effectiveness in how Customer Service handled my complaint. Over the years I concluded that Customer Service Departments at most online companies, don't function effectively, but that changed today. I did not expect to be helped at all, but I was pleasantly surprised when Eugene stepped in to assist me with my complaint. I don't like to complete online complaint forms and then submit them... !! One never hears from "them" again. Having Eugene helping me was like a fresh breath of air. Thank you, Eugene.
19 January 2025
Unprompted review
Nikki helped cancel my subscription
Nikki helped cancel my subscription
3 January 2025
Unprompted review
Hoping to get my refund soonest
9 December 2024
Unprompted review
A great support team
I'm was surprised how commited this team was to providing me the best experience possible, and how understanding they were.
5 December 2024
Unprompted review
Dear Zoe,
Dear Zoe,
I would like to express my sincere gratitude for the exceptional customer support you provided. Your assistance was invaluable and I am truly appreciative of your efforts.
Best regards,
Mr. Kleynhans
21 November 2024
Unprompted review
Good customer service Ann
I had a really wonderful experience, the service was really perfect thank you Ann!!!
16 November 2023
Unprompted review
THE SERVICE AND ASSISTANCE WAS GOOD AND…
THE SERVICE AND ASSISTANCE WAS GOOD AND HELPFULL.
5 June 2024
Unprompted review
Thank you for reaching out to me
18 October 2024
Unprompted review
My conversation with Mary was very…
My conversation with Mary was very nice. A very good result. Thank you
20 September 2024
Unprompted review
Disgusted and dissatisfied
Never received what I requested and more money was taken out of my account than should of been
9 September 2024
Unprompted review
Reply from Theperfumevip
Dear Susan,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@theperfumevip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Simple and easy to use
24 July 2024
Unprompted review
Good customer followups
21 August 2024
Unprompted review
They have excellent service and they…
They have excellent service and they respond fast
Phoebe contacted
21 August 2024
Unprompted review
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