The Personalised Gift Reviews 11

TrustScore 2 out of 5

2.0

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Company details

  1. Interior designer

Information provided by various external sources

The Peronalised Gift Is Part Of The Par Distributions Group a UK-based Family Company Trading online Since 2012. Our products include Giftware, Home Accessories, Garden Products, Pet Products, Spiritual And Gothic Gifts Amongst Many others. We Sorce Our Products World Wide To Give Customers High Qualty At The Lowest Prices Possible. We have grown the business successfully through keeping up to date with new gift products launched into the market, knowing what gifts our customers want - whether it be birthday, wedding, christening, communion, engagement, anniversary, family or baby gifts or ones of a personalised nature. We have quickly and efficiently handled thousands of orders and have ensured that our growth is always at a pace to maintain the personal service customers don’t always expect with online shopping. We provide exceptional customer service and can be contacted via Phone or email Phone ~0161 637 8820 Email ~ sales@thepersonalisedgift.co.uk Facebook~ @thepersonalisedgift.co.uk


Contact info

2.0

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Do not order.

Ordered a bedroom mirror on 13th October. Checked the tracking provided after 3 weeks, the mirror went into”production” on 22nd October, and there it stayed until mid November. Sent emails to chase the order, automated responses. Opened a dispute with the bank and was refunded. I had “tracking” from “Evri” within 24hrs, another scam site and not an Evri tracking number. DO NOT ORDER FROM THIS COMPANY. This company also appear to have two entries on here, beware!

29 November 2024
Unprompted review
Rated 1 out of 5 stars

Awful customer service

It's been so long now I have no idea when I ordered a personalised present for my mum. I have been chasing this company via email and have today received a reply stating they are waiting for a base to put my solar light on. Ive requested a full refund and surprise surprise no comment! If the company bother to reply to this, give me a full refund and I can guarantee I will never use this company again!

22 June 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

So impressed that Charlotte changed my delivery address so my new grandson’s gift could be sent directly to him. She was so happy to help, it makes a very pleasant change! We haven’t seen the personalised teddy yet, but feel sure it will be perfect.
If it is, I will certainly use this company again.

30 July 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Company went above and beyond to get order it for mother’s day even though I missed deadline. Highly recommend.

1 April 2019
Unprompted review
Rated 4 out of 5 stars

I loved the mug that I ordered and…

I loved the mug that I ordered and couldn't believe how quickly it arrived. Considering I ordered it not long before Christmas I was so shocked when it arrived within a couple of days andclooked just as id hoped. Thank you x

25 December 2018
Unprompted review
Rated 1 out of 5 stars

Undelivered gift

Ordered a gift two weeks ago for a Christmas present and it hasn’t turned up.

23 December 2018
Unprompted review
The Personalised Gift logo

Reply from The Personalised Gift

The buyer didnt collect the items from the post office a card was left from Royal Mail so you need to collect the items you bought..Thanks

Rated 5 out of 5 stars

Lovely item

Lovely item. Great service and fast delivery. Would highly recommend. Thank you.

6 November 2018
Unprompted review

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