The Pet Bucket Reviews 2

TrustScore 3 out of 5

2.9

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Company details

  1. Pet Care Store

Written by the company

Established in 2020 and headquartered in Sydney, The Pet Bucket is committed to making it easy to care for your pets - from your first visit to our website, right up until our order is delivered right to you.


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
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1-star

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Rated 1 out of 5 stars

PETBUCKET.COM

I received duplicate orders in May, called Customer Svc. they said send unopened pkg back via post office.
I did so, 4 days later I received another order, called Cust Svc, they said return pkg. I did so. I have called many times to Cust Svc for my refund of $123.00 they keep saying when they receive the returned pkg. they will issue my refund. Almost 2 months no refund

29 June 2022
Unprompted review
The Pet Bucket logo

Reply from The Pet Bucket

Hi Lynn, we have never dealed with anyone called Lynn Brown. It will be better if you get in touch with us directly instead of editing/posting review here. All the best.

Rated 1 out of 5 stars

they have 2 websites with same name one…

they have 2 websites with same name one is in US. 2nd one registered in UK but address in Australia, while saying we have warehouse in Singapore. If i can able to share screenshot. they don't alow links here
1.thepetbucket
2.petbucket

28 March 2022
Unprompted review
The Pet Bucket logo

Reply from The Pet Bucket

Hi Khizar, thanks for letting us know but we're not affiliated with petbucket at all. Our warehouse is in Sydney.

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