Thepetbuys Reviews 157

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Door misleiding hebben deze bedriegers geld afgetroggeld. Nu, zogenaamd uit coulance, zou geld geretourneerd worden wanneer een (extreem) positieve review op Trustpilot gegeven zou worden, m... See more

Rated 5 out of 5 stars

The service is great and it assist me very well with my concern. The person who's in-charge Ms Zoe also very accomodating and has explained to me well the things I should know. I am satisfied with the... See more

Rated 5 out of 5 stars

Elsa and the escalation team helped me to solve my problem and refunded my account with the paid fee. Thank you all for your generous cooperation Abdullah

Rated 5 out of 5 stars

I had a problem with the membership fees and this morning i got an email giving me a full refund. Thank you so much guys. Being on disability every penny counts


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4.1

Great

TrustScore 4 out of 5

157 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam, indeed!

I was promised a refund and that it’s already processed and then a new email came up only to find out that it’s not.

Don’t deal with this petbuys.

It’s NO GOOD.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

About their own experiences

The experience was great with the variety of products and reasonable prices. The company does nice things for people and shoppers, such as dealing with them and answering their inquiries.

17 June 2025
Unprompted review

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