The Probiotic formula is a great product and certainly did the trick. German Shepherds are known to have sensitive tummies. Our youngest was always itching, stomach easily upset but this product cea... See more
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Review summary
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What people talk about most
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Good customer service. The probiotic for my mini poodle has helped her gut and the itchiness she experienced is gone. Her breed is prone to dental issues and the daily dental powder plus brushing... See more
Company replied
I like the product and it's probably helping my dog but I don't know for sure. Always delivered on a timely basis. I didn't realize that I was locked into buying the product on an ongoing basis and... See more
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The service was easy and online user friendly and human representative, Chuck was quick to process my refund cancellation. They delivered it on my previous address and even if I registered on line wit... See more
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Company details
Written by the company
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Written by the company
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Contact info
One World Trade Center, 85th Floor, 10007, New York, United States
- 1-866-473-8522
- help@thepetlabco.com
- thepetlabco.com
3.9
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15k reviews
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joint
Size matters
I like the products the probiotic really seems to work well for dogs with intestinal issues. I also have my girl on the skin and coat plus the joint chews as she just turned 13. We do also give her a joint injection monthly. She still needs an allergy shot as well especially in the summer. My one big problem is I have two large dogs. Having my older one on all three chews is extremely expensive. I’d like to put the other on the probiotic as well but that’s a lot for vitamins in a month. It would be great if all of your chews came in different sizes for different size dogs like the newer allergy and immune one does. Buying one tub of each vitamin per dog per month would allow me to give them both what I think they need. But as is they need 3 tubs of probiotic 3-4 tubs of skin and coat and 2 tubs of joint care per dog. It’s just too much.
3 September 2024
Unprompted review
Reply from PetLabCo.
Hey Beatrice,
We're really happy to hear that the products are doing wonders for your dogs. We understand your concern about the cost. We're always looking for ways to improve and better meet the needs of all our customers. We'll make sure to pass along your feedback to our team. Meantime, we're happy to offer bulk discounts and subscription services to help you save as much as possible. Feel free to reach out to us at help@thepetlabco.com if you have any questions.
Best regards,
PetLab Co.
Arthritis comfort. Rosie was having issues with back…
My Rosie was having issues with back legs. She couldn't jump in her chair and was limping a little. Positive arthritis. I ordered the joint chews and within a few days she had all of her movements back. It is amazing. She is a king Charles Cavalier. She will be 10 in March. That is really good for this Breed.
10 September 2023
Unprompted review
Reply from PetLabCo.
Hey Vickie,
We're delighted to hear that our chews have made such a positive difference for Rosie! It's heartwarming to see our furry friends regain their youthful energy. Thank you for sharing your experience and expressing your satisfaction with our product.🥰
Kind regards,
PetLab Co.
Easy to navigate website
Easy to navigate website. Currently get joint chew & dental powder. Monthly subscription. Always good communication when sending out next months delivery.
27 August 2024
Unprompted review
Reply from PetLabCo.
Hi Rose,
It's great to hear that you find our website easy and you appreciate our communication! We aim to provide a seamless experience for our customers, and your feedback is truly appreciated. Thank you for taking the time to share your positive experience with us!💙
Stay pawsome,
PetLab Co.
Happy digs
Our two senior dogs are doing much better since taking joint and allergy meds. We are all happier
19 August 2024
Unprompted review
Reply from PetLabCo.
Hey Marcia,
This is the kind of feedback that makes all our hard work worthwhile! We’re overjoyed to know that our products are having a positive impact on your senior dogs. Thank you for taking the time to share this with us – it truly brightens our day and keeps us motivated to continue improving!
Best regards,
PetLab Co.
Chris and his team are awesome
Chris and his team are awesome. I have tried a few different products through them. The joint chews, ear cleaner, and Probright. These products are all awesome, and work. My dogs Love the taste of joint chews,and Probright powder. The ear cleaner is effective, and works well. I recommend to friends and Family PetLab co products, trust me, you will not be sorry.
22 August 2024
Unprompted review
Reply from PetLabCo.
Hi Diane,
This feedback means so much to us! We’re so happy to know that our products are benefiting your dogs. It’s stories like yours that keep us motivated and passionate about what we do. Thank you for taking the time to share your experience – it’s truly appreciated! 🌟
Best regards,
PetLab Co.
Keeping my senior dog healthy
My dogs look forward to their joint chew daily, and I truly believe that my 11-year-old dog is more mobile and spry than she would be without the supplements.
17 August 2024
Unprompted review
Reply from PetLabCo.
Hey Katie,
It's great that your dogs had such a positive experience with our product. 🥰 It's always heartwarming to hear stories of pets feeling like "new dogs" again. Thank you for sharing your positive feedback with us!
Best regards,
PetLab Co.
Your joint product has completely rid…
Your joint product has completely rid my dog of her limp. She limped all the time on her front shoulder. After 6 weeks even my neighbors noticed she was no longer limping. Thank you, Kathy Reu
15 August 2024
Unprompted review
Reply from PetLabCo.
Hi Kaki,
It brings us great joy to hear how our product has made a positive impact on the well-being of your dog. We are dedicated to delivering on our promises and it fills us with pride to know that our product is beneficial for you and your pet. 🥳
Warm regards,
PetLab Co.
Whether your pet is 1 year old or 15+, they NEED these supplements!
Great, quality products! I've had a subscription of the nutritional support, dental sticks, jerky, and joint care chews for over a year now and saw great results after the first few months. There's a lot of savings for members and I do wish there were larger size bags to purchase as I do run out of everything except the joint care chews about half way through the month, but I by x2 of everything to circumvent this, and have received discounts every month, so, not a big deal.
My dog loves the treats, and she can be a pretty picky eater, so that's saying something!
14 August 2024
Unprompted review
Reply from PetLabCo.
Hi Marcus,
We deeply appreciate you taking the time to share your experience with us! It brings us great joy to learn about the positive difference our products have made for your pet's health. Thank you for being an integral part of our community and for choosing to entrust your pet's care to our products! 💙
Kind regards,
PetLab Co.
Old dog
My dog was around 10 yrs old when I started the hip and joint chews. A tiny bit of peanut butter and he eats the chew right up. After an ACL surgery we’re still going strong! Highly recommend these chews (no junk ingredients)
12 August 2024
Unprompted review
Reply from PetLabCo.
Hi Shay,
We're so happy that you are seeing great results with our product for your dog. We understand how important it is for our furry companions to be able to move comfortably, and we're glad that our product has provided that boost for your dog. We're here to support you and your pet! 🥳
Best regards,
PetLab Co.
Pet lab joint care
I had two older dogs that seem to have speed and problems with their joints. We ordered and gave them joint care and both improved with just there everyday things. I was very well pleased. I’ve lost them for to age and now have two puppies and I’m continuing to give them joint care to help them before they have any issues. I love the fact that they both wait at the cabinet door everyday for that chew and they think it’s a treat.
12 August 2024
Unprompted review
Reply from PetLabCo.
Hey Patti,
Thank you so much for sharing your wonderful experience! It's incredible to hear how the Joint Care chew has made a positive impact on your dogs' mobility. The fact that they look forward to their chews is a testament to how much they enjoy them. We're thrilled to have been able to provide a product that has made a difference in your furry friends' lives. 🐾
Kind regards,
PetLab Co.
My 12 yr old American Eskimo…
I give my 12 yr old American Eskimo both the joint care and the probiotic chews. Not only does she like them (I call them treats), I truly believe she is more mobile and healthy due to getting these products.
12 August 2024
Unprompted review
Reply from PetLabCo.
Hey Nancy,
That's awesome to hear! It's great to know that your dog is benefiting from our products. Thanks for sharing your experience with us. It's always wonderful to see our furry friends enjoying their supplements and feeling better.
Kind regards,
PetLab Co.
I have a subscription for Joint Chews
I have a subscription for Joint Chews, and my dog can’t wait to have her after breakfast treat. Subscriptions are easy to manage and I don’t have to worry about when I’ll get my next order, because it’s all set up and arrives right when I need it.
31 July 2024
Unprompted review
Reply from PetLabCo.
Hello Amy,
We're delighted to hear that our product is helping your dog and our subscription service has helped ensure her supplements are consistently available. It's our pleasure to provide convenience and peace of mind for you and your dog. 🥰
Best regards,
PetLab Co.
Been giving my senior dog the joint…
Been giving my senior dog the joint chews for 2months and I have seen some great improvements on him. He's an old dog that walks slow, has not run, or even jump! And within the 2 months he's been taking them he starts to walk a lil more at a good pace for him, he has ran while taking him for walks and amazingly he's back to jumping again! I highly reccomend the joint chews for senior dogs! Also, been giving him the probitotics for his allergies! And amazingly his allergies have also improved! No more waking up with gooey stuff in his eyes, running nose has also improved and his gut also! Haven't seen an improvement with the dental powder just yet, maybe a slight improvement but will continue to use it and I highly trust it, all in time. Overall very satisfied with the products will continue to purchase
Thank you petco.
31 July 2024
Unprompted review
Reply from PetLabCo.
Hey Bernice,
We are so glad to hear that you have seen positive results with our products on your senior dog. 🥰 It's heartwarming to know that our product has had a positive impact on his mobility and overall well-being. Thank you for sharing your story, and we're grateful to have you and your dog in our pack. 🐾
Kind regards,
PetLab Co.
Joint Chew Care
Two years ago I feared Grizzly needed surgery for his leg. We began giving him the Joint Care Chew and he has recovered without surgery.
12 August 2024
Unprompted review
Reply from PetLabCo.
Hi Dana,
That's fantastic to hear that our product has made such a positive impact on Grizzly! It's great to see how the chews have helped with his mobility and made him more comfortable. Thank you so much for sharing!
All the best,
PetLab Co.
I have been using both joint care and…
I have been using both joint care and probiotic vitamins for my pet for a year now and definitely see a difference in his allergies and stomach issues. Both an improvement. I will continue using both products for my dog!
5 August 2024
Unprompted review
Reply from PetLabCo.
Hi Trish,
We are overjoyed to hear that your dog is responding so positively to our chews! It is always gratifying to hear stories such as yours. We are grateful for you taking the time to share your experience and to express your satisfaction with our products.🥳
Kind regards,
PetLab Co.
Joint dog chews
Orders arrive on time as expected and the products work great.
11 August 2024
Unprompted review
Reply from PetLabCo.
Hey Mike,
Thank you so much for the kind words! We’re overjoyed that our supplement makes a positive difference and your orders arrive on time. Give your pup some extra snuggles from us!
Warm regards,
PetLab Co.
Ship on time
Ship on time, joint chew helping a 16+ yr old American Eskimo
11 August 2024
Unprompted review
Reply from PetLabCo.
Hi David,
We're glad to hear that your orders arrived on time. It's our pleasure to provide convenience and peace of mind for you and your dog. Thank you for entrusting us with your pet's needs! 🥰
Stay pawsome,
PetLab Co.
Joint chew
I have been getting the joint chew for my 12 year old dog for several years now. She has arthritis and would limp after getting up, especially in the winter. Since taking the joint chews she no longer limps and now leads a normal, healthy life.
11 August 2024
Unprompted review
Reply from PetLabCo.
Hi James,
We are overjoyed to hear that your dog is responding so positively to our chews! It is always gratifying to hear stories such as yours. We are grateful for you taking the time to share your experience and to express your satisfaction with our product.🥳
Kind regards,
PetLab Co.
You have a good variety of products taking care of my dog
You have a good variety of products. My dog has found the joint relief pills and the probiotic s. We have now tried the gum and teeth powder!!
Good contacts to answer questions and handle problems.
14 October 2023
Unprompted review
Reply from PetLabCo.
Hi Bob,
We appreciate your review of our customer service and are thrilled to know our product is making a noticeable difference for your dog. Thank you for sharing your positive experience with us.
Kind regards,
PetLab Co.
Joint chews
I started giving the joint shoes to my dog and she did so well I gave out a whole container to my son for his dog and another to my daughter for her dog just so they could try it. It’s that good!
10 June 2024
Unprompted review
Reply from PetLabCo.
Hello Kelly,
We're thrilled to hear about the positive impact our product has had on your pup's mobility. Your feedback means a lot to us, and we're delighted to have been able to help. Thank you for your recommendation and for trusting our product! 💓
Best regards,
PetLab Co.
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