The Pet Warehouse Reviews 

914
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Wow my cat really love this tunnel because it lights up and plays music very quick delivery 10/10 definitely use again thank you.

Rated 5 out of 5 stars

Purchased SHAWS egg biscuits for my rabbit. However, they have not only changed the packaging ( Bob Martins) but my Rabbit neither likes the new colour (terracotta) nor the taste. The eggie biscuit w... See more

Rated 5 out of 5 stars

It's a one-stop shop for all your pet's needs, and their fast delivery ensures you don't have to wait long to spoil your furry friends with their favorite toys and supplies. Alway receive good qual... See more

Rated 5 out of 5 stars

Have ordered several times now my stock standard dog food, James Beloved, always delivered promptly and at a price cheaper than the high street. The dog treats, Cheesy Sausages are fab, my Yorkie abs... See more

Company details

  1. Pet shop

About The Pet Warehouse

Information provided by various external sources

Well Established Pet Supplies Store

Established in 1995, our family has actually been in the pet trade for over 100 years. Our large stores all have friendly, informative and reassuring staff who can give you expert advice on pet care. The Pet Warehouse Co comprises of two bricks and mortar stores, one in Oswaldtwistle, Accrington and one in Southport. We also have a secure ecommerce website were you can buy your pet supplies from the comfort of your own home.

Free Delivery On Orders Over £35.00

All Orders Over £35.00 delivered to your doorstep, handpicked and packed securely. For more information please visit out website.

Huge Range Of Pet Supplies & Accessories

We are well known for our huge range of pet supplies & accessories, equal to if not bigger than some national chains. Our customers also enjoy the friendly, local atmosphere, our competitive prices and the quality of our stock.

Contact info

4.8

Excellent

TrustScore 5 out of 5

914 reviews

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4.8

All reviews

(914)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Our local Pet Warehouse has closed down, so it's nice to know Sheba can still get her favourite treats online.

21 August 2018
Unprompted review
Rated 1 out of 5 stars

Bait and Switch Scammers!

They list large quantities at low prices all across their site...but when you order they send you an email stating you will only get one for that price. When you ask to cancel and get a refund ...your order status will chance to cancel but you will never receive a refund. You WILL receive rude and insulting emails ridiculing you for thinking you would get such quantity for a low price. AND when you report them to BBB or do reviews THEY accuse you of being an internet scammer!!!

14 June 2018
Unprompted review
Rated 1 out of 5 stars

I’m fuming to say the least.....

Placed order on 19th December 2017.
I got a notification on Monday 1st January 2018 that order is on its way. Saturday I received an email to review the product. The only problem is that I’m still waiting for product.
Nobody is answering my calls or emails.
I’ve just noticed there is a closing down Sale on their website. I can only imagine that a bad review won’t matter now and that I’m probably won’t hear from them anyway.

Good luck.

J

8 January 2018
Unprompted review
Rated 5 out of 5 stars

You won't be dissapointed

Have used this company before and will continue to do so. They keep you informed on the status of your order and goods are dispatched within twenty four hours of ordering. Goods packaged well.

15 May 2017
Unprompted review

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