ThePhotoStick Reviews 

After I notified your company about the missing package you ask for information about what happened. You verified my info and let me know it was being shipped express mail which is more than you had to do. Thanks for your help and quick correction. The difference in a happy customer is the person that gets the complaint handled. You do a great job for your company and make a big difference in how the customer feels about doing business with them again. I will continue be a customer with this kind of service.

I wanted to use this device to preserve all my photos using a separate storage device not attached to my computer. While the device did find and copy a lot of photos, documents, images, etc., there were no real instructions how to organize them AFTER they were copied. When I checked my main computer file locations, I found photos were "skipped" from the same file (not all the photos which were not duplicates were NOT copied that were in the same file with no error codes given). There appeared to be no way to organize the photos in a similar manner as I had them organized on my main computer. For this reason, I returned the product and did receive a full refund. (Although, I did have to pay for the return shipping.) I gave 2 stars because the return and refund process was excellent. Otherwise, this review would be one star. The product did not perform to my expectation. While simple to operate, the functionality, accuracy of copying, and ability to organize AFTER down load was significantly lacking. Therefore, I would say DON'T waste your time and money. I bought a 1 T hard drive for $44 on Amazon and it works perfectly in allowing me to easily copy all my photos, documents,etc. from my main computer in the SAME file organization as my main computer. Spend your money on a hard drive or SSD before buying this product.

It all sounded so easy in the ads...
Read the instructions, down loaded the ap onto my Samsung S21 android phone, plugged in the stick.
this is when I thought technology would take over and all I had to do was press the Go button!...but sadly no, it started asking me questions about this file and that and something about a root base one...After implicitly following various videoed instructions and endless re-loads I slowly started to disappear up my own backside. Tomorrow I'm going to go down the garden to see if I can find where everything landed then take the remains along to the local computer whizz kid for confirmation...that my 256GB stick is a piece of junk. Thank you.

I received a message stating Stix had been delivered. They were not. Emailed their zen desk. REAL PERSON responded, immediately, sending replacement. Company was the terrific!

Ordered. Never received. Tracking said DHL sent it back. Never received any form of communication from DHL re delivery. Contacted supplier asking for reimbursement. Automated responses to my emails. No product received, no reimbursement either. If I could give 0 stars I would.

Absolutely shocking customer service trying to get a solution to my phhotostick issues since October 1st keep opening a ticket send a silly automated response and close the ticket. This stick has all my pictures on it and now can’t access it

Do stay away! Buying ThePhotoStick is a total waste of money. And as if this wasn't enough, one's mail box is invaded by endless offers from TPS. So far I have not been able to unsubscribe from this aggressive "service" in spite of mail sent to TPS. An absolute disgrace...

Accommodated me. Thank you.

What a great experience with customer support. Everyone was very friendly and helpful. They solved my problem, and followed up to make sure everything was OK.

Poor experience
Omninstick doesn't work as stated on their website.
They don’t tell you you need third party software that doesn’t work on mac. The stick plug in points dint work. You couldn’t delete. I took it to my tech shop and paid to have it checked.
they couldn’t get it work either, so the hours I spent hours trying to use it were wasted. Company would not refund because the warranty is for 30 days which breaches Australian consumer laws, but they don’t care. They clearly know the product is crap which is why it’s a 30 day warranty.
It wasn’t cheap for effectively a usb stick.
Will dispute the charge with my credit card card. Otherwise will file a dispute in QCAT. Don’t buy it. Its a waste.

Bought the easy to use photostick, NOT easy to use, the whole speel is horseshit, what a pain in the ass, says easy to use, just plug it in and go, wrong, if you are not tech savvy, DONT buy the photosyick.

Got a 32GB stick to give it a try. My wife and I do a lot of nature photography and sometimes we only have our cameras. It’s hard to get the pictures off but with the photostick it was a breeze. We had a drone show I recorded on the phone but it was too big to message. Used the photostick to get it off the phone to my computer and was able to send the full video out. I highly recommend you try the PhotoStick if you really need a great backup and a secure way to get photos off your phone. Buying the wife one for her birthday because she keeps taking mine. This is definitely money well spent.

I have hundreds of photos on my photo stick. When I open a picture up to print it appears tiny on my computer screen. When I print the picture in a 4x6 … it is fuzzy/blurry. I have tried several different pictures. I have also tried Walmart and the same thing occurs. I am just sick about this because there are several that we wanted to print for a family reunion. It has the strangest info printed under each picture. (Example: EMy_FilesJEG1948My_PhotosEMy_Files1948My_PhotosIMG_5111. This is what is under all my pictures. The only difference is the photo number at the end. The JEG1948 is my Windows login name. When I loaded the pictures onto the stick, I followed the directions and everything worked great and it was fast. I was so excited to have them downloaded. The next day when I went to print a couple pictures and they show up about 1 1/2 x 2 on the screen and when they print they are blurry/fuzz. I am so sad about this. I wish I knew what to do to convert my pictures to the right size and clearness

I purchased a photo sick, 64 gig, about six months ago, and just left it in my drawer until last week. And put it in my computer reformatted it for Apple and download in my photos. I jacked the stick and behold when I tried to give my pictures again, the computer would not recognize the stick.
I don't know if the stick has a problem or if I did something to it. The bottom line is I contacted the company and they are sending a replacement. That is more than generous of them because I have absolutely no proof of purchase and they are actually just taking my word that it will not operate properly. I am grateful that they are resolving the issue in this manner. They should make commended and I will certainly recommend your product. Ed.

I started to use my 256 to load over 40000 photos/videos after two and half days it finished but said I need another drive to finish the files still in my computer to finish the job. After many attempts to follow there instructions I finally called customer service and spoke to Matthew whos ideas failed even more. My second attempt of using two drives at the same time failed, so back to customer service and Jet who placed an order for this defective 256 stick. In the mean time Kori sent a message and suggested that I turn off my sleeper which had been off during all attempts to load files from my computer failed again Im currently trying to load the files again on one of the 128 sticks I have and after two and half days the process has only been able to load 47gb of 125gb available that is the slowest device ever. For the record I have downloaded all my files from my computer on to a 2TB external stick several days ago in just five hours....come on man whatst wrong with photostick The main reason I purchased these devices is because they are marketed as being able to load images in less than twenty minutes, and its ability to be used to share all my memories on my cell phone for all my friends to see when we are talking old memories. Im afraid that the 512 when I get it will take months maybe many months to backup my files.....

Don’t waste your money!!!
It worked just once! and then, despite recognising it on a phone and me following directions, the memory stick became very red and flashing inside and did not proceed with any further action.
I could give zero stars, if it was an option.
Very disappointed as it was not cheap.

This thing was a huge disappointment and an even bigger waste of money. My father recently passed away and I was desperate to save all my photos on my dinosaur Windows 7 laptop. After finally getting it to start downloading (which took about 5 hours) when it was finished I tried to view everything it downloaded and it told me my files were corrupt. I could not view anything on the stick, nor could I select anything so I could delete it. I tried to do a factory reset and start over but it will not delete the files. It’s going in the trash.

I made a mistake in my PhotoStick order yesterday and, thanks to Rachel, Jet and Melanie, the situation has already been resolved for me. If the PhotoStick itself proves to be half as good as the customer service, I will be well satisfied. Thanks so much guys for caring. 😊

I ordered this week's ago and according to the DHL tracker it is in the country at the airport 3hrs from me.I can't get a straight answer from them or the seller as to why it is in the country yet not delivered