It was my first time arranging for Lapel Badges to be created for our organisation, and I was very thankful for all the support, guidance and patience given to me. We were very impressed by their qu... See more
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Pins were great however $15 shipping for two tiny pins is absolutely outrageous. Both could have fit into a regular or padded envelope for just a few dollars or even a small Auspost satchel for under... See more
Pushing a deadline really tight, The Pin Factory did all they could to help us meet our timeline without compromising quality. The final product had a really nice finish, black metal and soft enamel p... See more
Company replied
Key rings arrived today and they look amazing!!! Thank you so much team at The Pin Factory. We are really pleased. Can’t wait to show the principal at the school. He’ll be thrilled. From your assi... See more
Company replied
Company details
Information provided by various external sources
Australia’s #1 Producer of Custom Made Metal Promotional Products. We Specialise in Lapel Pins, Medals, Keyrings, Cufflinks And More. All Products Completely Custom Made To Order And Come With Our Satisfaction Guarantee! 02 6555 5030.
Price Beat Guarantee
Find a lower price on an identical item within Australia and we'll beat it!
Find a lower price on an identical item within Australia and we'll beat it! Simply submit our team a competitor quote with a lower price for an identical item and we will beat it PLUS still provide our same excellent level of customer service, rapid turnaround times and 100% free artwork proofing service. Why would you shop anywhere else?
Contact info
13 Dee Crescent, 2428, Tuncurry, Australia
- 02 9054 8990
- info@thepinfactory.com.au
- thepinfactory.com.au
4.6
Excellent
555 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Extremely happy
It was my first time arranging for Lapel Badges to be created for our organisation, and I was very thankful for all the support, guidance and patience given to me. We were very impressed by their quality and appearance when they arrived and extremely happy with the whole experience.
Lindsay Parry
Rhee TaeKwon-Do Sunshine Coast
3 April 2026
Unprompted review
Super happy with the service and quick…
Super happy with the service and quick delivery on short notice.
Product is excellent quality too.
16 April 2026
Thumb down
I liked the size and weight. But it is not sitting as a flag; it should be. Always turning upside down. Not happy. Refund my money.
14 April 2026
Excellent service
Excellent service. Easy to order and quick delivery. Exactly what I ordered
15 March 2026
Great Experience
I received what I ordered, it was good quality and arrived promptly. What more could I ask for.
30 January 2026
Fantastic to work with, great design
RJ was fantastic to work with — responsive and helpful throughout the design and customisation process. He answered all our questions clearly, delivered a quick turnaround, and made the entire experience smooth. Highly recommend.
5 January 2026
Great service from the team at the Pin…
Great service from the team at the Pin Factory. My patches look fabulous! Really pleased with the quality and the pricing.
5 February 2026
Unprompted review
The Level of service and response time was exceptional.
The Level of service and response time was great.
16 December 2025
Easy ordering
Easy ordering, on-time delivery, and the challenge coin was perfect—just as described. Great service from start to finish.
29 September 2025
Unprompted review
RJ and the team did an amazing job…
RJ and the team did an amazing job especially as it was all done online, great communication, visual updates and excellent design based on limited measurement from our end, created a brilliant wooden trophy for us with winners names printed on each trophy, highly recommend them, Also delivery was on the specified day, don't look anywhere else they are amazing.
5 December 2025
Unprompted review
Excellent service and product.
Provided excellent feedback that image would not turn out well if embroidered or woven. Went with the recommendation for printed and they came out better than expected. Friendly, prompt service.
20 October 2025
Excellent product
Quick and efficient service and response to finalise design details. Excellent product with great colours and quality. Thank you :)
17 November 2025
Unprompted review
The quality of the pins and the service…
The quality of the pins and the service offered was first class . THANK YOU .
14 September 2025
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