The Pizza Post Reviews 249

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and friendly demeanor, often highlighting specific team members for their exceptional service. The booking process is frequently described as easy and straightforward, with clear communication from start to finish. Reviewers are particularly impressed with the delicious, high-quality pizzas, noting the variety, thin crusts, and ability to cater to dietary requirements. The overall service is consistently rated as excellent, with many expressing their intention to book again for future events due to the seamless experience and prompt setup. However, some people mentioned issues with communication regarding delays, receiving only short notice for cancellations, and concerns about the experience level of the staff. A few other people also felt that the pizzas did not taste good, describing them as floppy, cold, or having an overly sweet BBQ sauce. There were also isolated reports of issues and dissatisfaction with the resolution process for complaints, with some feeling their concerns were dismissed.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, friendliness,... See more

Service

People report positive experiences with service, with many reviewers describing it as excellent and seamless... See more

Product

Clients share positive opinions on product, with many reviewers consistently praising the delicious and... See more

Quality

Reviewers mention positive feedback about quality, with many consistently praising the delicious and... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you to the pizza post, especially Declan and Ashton for the incredible pizzas they made for our special day. They were both very polite and punctual, and made 72 pizzas for our guests! Everyone... See more

Rated 5 out of 5 stars

We were thrilled to have The Pizza Post at our school Christmas Market. Despite the awful weather, the team stayed professional, friendly and upbeat throughout. The pizzas were a huge hit — we had ama... See more

Rated 5 out of 5 stars

Excellent catering company. The van arrived on time carrying two super bubbly and friendly girls who knew exactly what they were doing. The pizzas were a hit with our staff and we will definitely use... See more

Rated 5 out of 5 stars

We booked the Pizza Post for our party and they did not disappoint! James and Wahidah were punctual, polite, accommodating and communicated really well with us. The pizzas and garlic bread were bloomi... See more


Company details

  1. Mobile Caterer
  2. Catering food and drink supplier
  3. Caterer

Written by the company

Founded by two brothers born and raised in the pizza catering van industry, bringing great food to your event is practically in our DNA. Noticing a lack of trendy yet professional caterers, we decided to buy our own pizza vans and follow our dream of delivering a delicious, stylish, and memorable experience to our patrons and their guests. There is a lot more than meets the eye to how our pizzas are made. Our tomato sauce is made fresh before every event, our dough comes straight from the local bakery, and our wood kiln is from the woods of Sussex. We have a strong belief in customer service and pride ourselves in having excellent communication with our customers and staff. We train our staff in house; they learn the ropes behind the wood-fire oven and how to deliver professional service. Our pizza vans have been custom designed by the owners using modern vans and kitting them out with the best equipment and pizza ovens that money can buy. Our Modern vans make us extremely reliable and you will never have to worry about us breaking down ( Unlike some vintage vans.) More important to us than anything is our customers’ experience eating our Naples influenced pizzas, coupled with the enjoyment of seeing our authentic catering vans. The Pizza Post LTD has become a well established pizza van catering company. It is well known around the UK. We are a family run business that prides itself in taste and professionalism. With 6 pizza vans in our fleet we are continuously providing unforgettable catering experiences to you and your guests. With many A list celebrities agreeing with us! We have become quite the fashionable way of creating stress free catering! We use a wood fired oven straight from Italy, dry kiln wood to ensure a big flame and the best ingredients we could find. We can cook 100 pizzas an hour which means less waiting time for you and your guests! In fact we are one of the only pizza vans which can deliver that and we are proud of it!


Contact info

4.8

Excellent

TrustScore 5 out of 5

249 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service

Hired the pizza post for our daughters engagement party, very helpful when booking, answered all my questions, good communication right up to the day, nothing was too much trouble.
On the day of the party they got held up due to an accident on the motorway but they rang me and text me regularly to keep me updated and once they arrived were set up ready to cook In about 10 mins, they also stayed later to make up for arriving late.
The pizzas were amazing and everyone commented on how good they were. We had 70 guests and honestly even at the busiest time when there was a cue for orders it only took 5 minutes waiting time, it was amazing. Lovely staff, very polite and friendly, really made our party special. Very impressed, would used again, and highly recommended. Thankyou pizza post. X

5 August 2023
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Hi Cherie,
We are so happy you and your guests enjoyed our Pizzas.
I will show the staff your review.
Thank you very much.

Rated 5 out of 5 stars

Rousing 5 stars from our whole staff team

Rousing 5 stars from our staff team who were part of a group of 100 who enjoyed the pizza on our pre-event evening. So helpful and responsive in setting up the event and on the day, the servers were fantastic and unflappable. The pizzas were yummy and perfectly cooked.

25 July 2023
Unprompted review
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Reply from The Pizza Post

Hi Carol,
We are so happy everyone enjoyed our Pizzas, and yes we are very proud of our lovely staff.
Thank you for the kind review.


Rated 5 out of 5 stars

I was so impressed with the service all…

I was so impressed with the service all the way through my experience dealing with the team - from booking to event day. Then on the night, the staff were fantastic, the quality of the ingredients as well as the small details (like giving my husband to be and I a heart shaped pizza) that make The Pizza Post the perfect option for your party/special occasion food needs.

21 July 2023
Unprompted review
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Reply from The Pizza Post

Hello Lorna,
I am so happy your husband liked his heart shape pizza.
I must say we are very proud of all our staff and appreciate your lovely review.

Rated 5 out of 5 stars

Excellent service from the first call…

Excellent service from the first call through to serving our guests. The pizza were absolutely delicious. We definitely can’t wait to have them over again another time!

22 July 2023
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Hi Arvind,
Thank you for your review, and yes definitely look forward to coming back again.

Rated 5 out of 5 stars

Great Pizza and lovely staff

Great Pizza and lovely staff! Perfect for our Company Summer Social! Thank you!

23 June 2023
Unprompted review
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Reply from The Pizza Post

Hi Sarah,
We do love to hear from our clients.
Thank you for the nice review.

Rated 5 out of 5 stars

Company Kick Off Summer Party

Company Kick Off Summer Party
Fantastic pizza that our staff really enjoyed, we had over 40 pizzas with different toppings in a really short timeframe and the guys from Pizza Post ensured everyone at our corporate event eat hot pizza. Pizza Post guys were so professional and really happy as they created our pizza. Really happy to recommend them to anyone who wants tasty hot pizza at their event/party.

20 July 2023
Unprompted review
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Reply from The Pizza Post

Hi Denise,
So glad you enjoyed your corporate event.
Timing is important !!!
Thank you for a great review.

Rated 5 out of 5 stars

Absolutely Brilliant Pizza

Absolutely Brilliant Pizza. I am a Pizza lover and trust me we haven’t had a Pizza like this for a very long time. It reminds me of Italy. We’ve recently used Pizza Post for a house party with around 50+ guests and they were all delighted. Love to have them around again.

22 July 2023
Unprompted review
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Reply from The Pizza Post

Hi Steve,
Thank you for your review.
If it reminds you of Italy.....well I would say that's pretty good going.
We look forward to coming back.

Rated 5 out of 5 stars

Shop Summer party

We love Pizza post & have used them many times before.

The pizza is always so tasty and services fantastic.

Everything went smoothly as always.

20 July 2023
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Hi Sebastian,
Thank you for being a regular client .
We really appreciate your reviews.

Rated 5 out of 5 stars

Fantastic pizzas that all of our guests…

Fantastic pizzas that all of our guests raved about, brilliant service too. We had a last minute change of venue which the guys adapted to with no problems. I barely saw them as I was rushing around a lot at our party, yet they just got on with things smoothly and effortlessly and packed away just as smoothly.
The van looked beautiful and the food presentation was fantastic too.

22 July 2023
Unprompted review
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Reply from The Pizza Post

Hi Sarah,
So happy you like our vans.
Thanks for such a lovely review.

Rated 5 out of 5 stars

We booked Pizza Post for our wedding…

We booked Pizza Post for our wedding and they were great. Booking process was easy and everyone I spoke to there was really helpful. Great that they offer 4 veggie options for the pizza and can offer vegan too. I spoke to Pip a lot in the run up to the day to finalise details and she was lovely. All of our guests commented on how tasty the pizza was and the guys who were serving (sorry I didn't get names) were brilliant. They just showed up and got on with it, and even saved a box for me and my husband as we didn't get round to eating while they were there. Their set up looks nice too.

8 July 2023
Unprompted review
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Reply from The Pizza Post

Hi,
Yes our office staff are also lovely.
Thank you for acknowledging them. I will be sure to show them all your review.

Rated 5 out of 5 stars

We recently used the pizza post for a… building launch

We recently used the pizza post for a building launch, and they were fantastic. The pizza's went down very well with everyone, and the staff were very polite and accommodating to where we wanted them to be based. We would use them again.

14 July 2023
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Hi Aaron,
I am glad you were happy with our service.
Thank you for your review and we look forward to hearing from you in the future.

Rated 5 out of 5 stars

Great customer service & communication.

These guys were great and were the highlight of our party. The set up looks great and the customer service & communication was equally great.
The pizzas are yum, not the best I've ever had for the price, but considering they're cooking them in a van they are good and perfect for hungry and a little drunk guests. Would book again.

14 July 2023
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Hi Jessica,
Thank you for your review and we look forward to hearing from you in the future.

Rated 5 out of 5 stars

Wedding Evening Pizzas

Great organisation, great communication and excellent customer service. Happy to create a special pizza for the happy couple.

We ordered 80 pizzas for 150 guests as an evening snack. If you were looking to feed, rather than snack, one per guest would be needed.

16 July 2023
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Hi Mark,
Glad you liked your special pizza.
Many Thanks for the review.

Rated 5 out of 5 stars

Staff Social

We ordered this for one of our staff socials. The staff were really polite, the van looked really good when it was set up with the lights and menu board etc and the pizza's were really yummy
Staff thought it was great, so that you very much

7 July 2023
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

So please you like our little touches.
I look forward to hearing from you in the future.
Thanks for a great review.

Rated 5 out of 5 stars

Event at South Place

1)regular contact leading to event.
2)flexibility with package booked
3)prompt arrival and set up
4) wagon looked fab and guys were
Efficient, polite and fun.
5)Guests say pizza best they ever had!

8 July 2023
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Wow Ann,
Thanks for a great review.
Hope to hear from you again.

Rated 5 out of 5 stars

Happy customer

Very good experience & great pizzas. Happy to recommend.

16 July 2023
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Hi Tara,
Thanks for a nice review.

Rated 5 out of 5 stars

Excellent wedding catering

Booked the pizza van for the evening catering at my wedding. Anita and Elliot were the pizza chefs that night and I can’t fault them - incredible pizza, great service, and so helpful at every point. We had 120 guests and everyone who wanted pizza was able to get some. Would highly recommend.

15 July 2023
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Thank you so much for acknowledging our staff.
I will pass this on to them.
I am glad all your guests were happy.
Thanks for the review.

Rated 5 out of 5 stars

The best pizza and the slickest…

The best pizza and the slickest service. How they managed to cater so easily for all our wedding guests we have no idea. Quality stuff.

18 July 2023
Unprompted review
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Reply from The Pizza Post

Hi Joe,
Thanks so much.
We are proud of our team.

Rated 5 out of 5 stars

Customer Event

We used Pizza Post for an event that I organized. I can't recommend this company more... Great comms to start off with, smooth sailing when it came to payment, fab customer care both after confirmation and then onsite. Your team at our customer event were superstars and a real credit to your company! We will definitely be booking with you again - straight onto our 'preferred supplier' list. Thank-you again 🙏

16 July 2023
Unprompted review
The Pizza Post logo

Reply from The Pizza Post

Thank you so much for a great review.
We look forward to working with you again in the future.

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